Special Event Sales Manager- - Buffalo, United States - Templeton Landing

Description

** Special Event Sales Manager- Templeton Landing**

**Job Category****:** Special Event Sales Hrly **Requisition Number****:** SPECI002309 Showing 1 location **Job Details**

**Description**

The Special Events Sales Manager is responsible for developing the events side of the restaurant according to established sales projections and priorities, and directs a sales team in meeting those targets. They solicit local businesses, outside groups, conventions, weddings, etc. and respond to inquiries for those special events. They support their General Manager and executive leadership by planning and executing projects, as directed. They exemplify the Companys values, safety and sanitation standards, code of conduct and work rules. They are highly skilled in leadership and special events principles, and knowledgeable about the Companys safety and sanitation policies, procedures, and protocols, skilled at using all information restaurant systems, and maintain the highest level of professionalism.

**Job Duties:**

Directs the efficient and effective operation of the special events Department in accordance with established policies, procedures and guidelines, revenue targets, safety and sanitation requirements, and executive leadership directives.

Aligns, develops, and implements marketing strategies to achieve special events revenue targets, and works in conjunction with the General Manager and National Director of Special Events to create monthly and quarterly sales plans.

Networks and builds effective relationships with local client bases, businesses, outside groups, conventions, etc. in order to promote the restaurants special events services, and responds to inquiries.

Oversees and approves, or personally negotiates special events contracts in accordance with established policies, procedures and guidelines.

Reviews labor forecasts and budget projections to ensure that restaurant departmental targets in are in alignment; and generates financial and operational reports to Regional Manager in accordance with established procedures and deadlines.

Promotes effective strategies and employee engagement approaches to instill team support of organizational values, priorities and objectives.

Approves standard operating procedures, policies, protocols and guidelines that promote the effective, efficient, and safe operation of the special events department, team productivity and well-being.

**Education/Certification:**

4-year college degree in marketing, business administration, or closely related field (preferred)

5 years of progressively responsible sales experience with a catering company, full-service hotel or restaurant, two years of which must have included managing a sales team.

**Work Behaviors:**

Exemplifies the Companys values (PRIDE)

Fosters and promotes effective employee relations

Fosters a workplace culture of hospitality, respect, safety and sanitation

Consistently manages, evaluates and documents employee behavior and performance

Demonstrates a responsive, caring and respectful approach in all personal interactions with others

Responds to client inquiries and concerns quickly with compassion and solution-driven approach

Wears approved manufacturer certified slip resistant or non-slip shoes at all times while working

Complies with all safety and sanitation, code of conduct, work rules and management instructions, deadlines, policies and procedures

Complies with all hygiene and personal grooming requirements

Participates in all required training and completes all required examinations

Exhibits team player and can-do mindset in supporting all business operational needs

**Knowledge & Skills:**

Advanced skill in prospecting, rapport building, listening and objection handling in order to effectively close special event sales

Excellent interpersonal and communication skills in order to effectively engage others verbally

Ability to listen and speak in English in order to maintain effective communications in the performance of essential job functions

Ability to read and comprehend multiple data sources, such as contracts, written work instructions, policies, procedures and other work materials in English in order to perform essential duties in accordance with safety, sanitation and operational standards and training

Knowledge of grammar and writing principles in order to compose ideas, work instructions and directives, policies/procedures, corrective actions, and other communications in writing

Knowledge of supervision and performance management principles

Demonstrated skill in the application of sales and client management information systems to effectively and correctly execute various transactions

Strong time management and organization skills

Ability to pay attention to details

Strong knowledge of financial and budgeting principles

Intermediate arithmetic and Excel spreadsheet skills in order create financial, forecasting and sales reports

**Schedule Requirements:**

Full-time

Schedule may fluctuate based on departmental requirements

**Travel Requirements:**

Local travel required when considered necessary.

**Physical Demands:**

Frequent lifting, moving and carrying of food trays, dinnerware and drinks, furniture, garbage etc. weighing up to 25 pounds across the restaurant

Regular and prolonged standing and walking inside and outside the restaurant to service tables, deliver food and beverages, perform BOH function, clean, sanitize and set up workstations, etc.

Regular ascending/descending stairs across the restaurant to deliver food, pick up dirty dishware, etc.

Repeating motions that may include the wrists, hands and/or fingers

Frequent use of hand to finger motions, handle or feel objects, reach with hands and arms

Constant bending, stooping and turning to serve food and beverages, remove dirty plate/glassware, dispose of garbage, etc.

**Disclaimer:**

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.

**Skills**

**Required**

**Leadership** *Advanced* **Detail Oriented** *Advanced* **Multitasking** *Advanced* **Customer Service** *Advanced* **Communication Skills** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Education**

**Preferred**

Bachelors or better in Marketing or related field.

**Experience**

**Required**

**5 years:** Event Sales Experience