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    Customer Service Representative - Indianapolis, United States - GEICO

    GEICO background
    Full time
    Description

    Customer Service Representative – Indianapolis, IN
    Salary: $20.00 per hour / $40,300.00 annually

    When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Indianapolis, IN office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You'll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let's talk.

    Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%

    Qualifications & Skills:
    Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
    An effective communicator who understands the importance of listening and being empathetic
    Ability to work and grow in a fast-paced, high-volume call center environment
    Willingness to learn new skills and ability to adjust to changes quickly
    Open to feedback to support your performance and development
    Solid computer and multi-tasking skills
    Minimum of high school diploma or equivalent

    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

    Benefits:

    As an Associate, you'll enjoy our * to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures
  • *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

    **Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.



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