Customer Service Representative - New York Mills, United States - Staffworks CNY

Staffworks CNY New York Mills, United States

1 week ago

Description

Job Description

Job DescriptionCustomer Service RepresentativePay $16.00Hours 8am - 5pm Customer Service Clerk is responsible for acting as a liaison between customers and company. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries..What's in it for you?Staffworks associates are eligible for the following:

Accrued Paid Sick Leave
Referral Bonus Incentives
Become eligible for Health Insurance*

Customer Service Clerk Responsibilities

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Place or cancel orders.
Answer questions about warranties or terms of sale.
Suggest solutions when a product malfunctions.
Handle product recalls.
Attempt to persuade customer to reconsider cancellation.
Inform customer of deals and promotions.
Sell products and services.
Utilize computer technology to handle high call volumes.
Compile reports on overall customer satisfaction.

Customer Service Clerk Qualifications:

High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
How to Apply:

Apply online now for this great opportunity Please visit
Call today '

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