- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
- Help to resolve problems and "WOW" guests through recovery when things aren't quite right
- Supervise daily shift process ensuring all team members adhere to standard operating procedures
- Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
- Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
- Training all new Front Desk Agents to provide exceptional customer service
- Promote and sell special hotel enrollment programs
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
- Be knowledgeable of all emergency procedures and policies
- Maintain house bank
- Communicate all pertinent information to respective person(s)
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
- Assist other departments as needed
- Must be available to work a flexible schedule to include mornings,nights,weekends and holidays
- High school diploma or equivalent
- Previous hotel or resort experience preferred
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Computer skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
-
Office Administrative Supervisor
12 hours ago
SHL Medical Charleston, United StatesLocation: Charleston, South Carolina, US · Reporting to: Head of US Operations · SHL Medical is the world-leading solution provider in the design, development, and manufacturing of advanced drug delivery systems with more than 5000 employees worldwide. Our customers include top p ...
-
Front Office Supervisor
3 weeks ago
Dewberry Charleston Charleston, United StatesAre you a highly motivated individual with refined professionalism and strong attention to detail?We want YOU to experience Southern Reimagined at The Dewberry Hotel, located in the heart of downtown Charleston. · Who We Are: · We are a tightknit group of passionate individual ...
-
Front Office Supervisor
1 week ago
FamilyCare Health Centers Charleston, United StatesJob Description · Job DescriptionWe are looking for a Practice Team Lead/Front Office Supervisor for our Patrick Street Location · Physical Requirements: · The employee is regularly required to talk and hear. The employee is regularly required to sit, stand, and walk. The employe ...
-
Front Office Supervisor
3 weeks ago
Hyatt Place / Hyatt House Charleston Historic District Charleston, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
Front Office Supervisor
3 weeks ago
Pyramid Global Hospitality Charleston, United States Full timeOverview · We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to gu ...
-
Special Assistant
1 week ago
US Citizenship and Immigration Services Charleston, United States**Duties**: · - Develops long-range management plans for new or complex programs and efficient and effective operations of the organization. · - Analyzes Academy Training Center (ATC) workflows and establishes procedures to improve effectiveness and efficiency of operations. · - ...
-
Talent Acquisition Specialist
2 weeks ago
Maymont Homes Charleston, United States**Skills & Competencies**: · - Bachelor's degree or equivalent work experience required. · - 1+ years of full-cycle talent acquisition experience in a fast-paced environment · - Experience working with an Applicant Tracking System · - Familiarity with social media, C.V. databases ...
-
Shelter Assistant
2 weeks ago
One80 Place Charleston, United States Full time: · Shelter Assistants are responsible for providing services to clients in One80 Place's shelters. Shelter Assistants are responsible for maintaining a safe, housing-focused, trauma informed environment as they work to support individuals who are experiencing homelessness move t ...
-
Window Install and Service I
6 days ago
Professional Builders Supply Charleston, United StatesUS LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture, and customer relationships of our local brands. · As a people-first company, pas ...
-
Maintenance Worker
1 week ago
Pilgrim Parking Charlestown, United StatesOverview: · **$1,000 Signing/Retention Bonus** · **Plus Earn ANOTHER $1,000 for EACH new friend you refer who is hired** · **Maintenance Worker** · **Pay Rate**:$16.48 per hour · **Job Type**: Part-time · **Location**: Nautica Garage (88 Constitution Road, Charlestown, Boston, MA ...
-
Commercial Office Cleaner
6 days ago
Heads You Win Hair Salon Charleston, United States**Job Summary**: · **Key Responsibilities**: · - Perform thorough cleaning of commercial office spaces, including but not limited to: offices, conference rooms, restrooms, break rooms, and common areas. · - Dust and polish furniture, fixtures, and fittings. · - Vacuum, sweep, and ...
-
Industrial Hygiene Technician
1 week ago
The GEL Group, Inc. Charleston, United States**GEL Engineering, LLC** · **CAREER OPPORTUNITIES**: · has an opening for a · **Industrial Hygiene Technician** · **About GEL**: · Deep insight. Proven processes. Commitment to getting the job done right. Learn why America's top companies and government organizations choose GEL E ...
-
Regional Retail Manager
4 days ago
Bank of Charles Town Charles Town, United StatesFull-Time · **Summary**: · The Regional Retail Manager is responsible for the effective performance of full-service branches within his or her assigned region, including operations, production, client service, training, security, and safety in accordance with the bank's objective ...
-
Loan Servicing Specialist Ii
1 week ago
Bank of Charles Town Charles Town, United StatesFull-Time · **Summary**: · Performs administrative tasks to book and service Commercial loans, participations, renewals, and modifications, that contain a variety of complex loan structures. Performs Mortgage Escrow analysis and other various Consumer servicing tasks. All functio ...
-
HR and Security Manager
3 days ago
Vickers & Nolan Enterprises Charleston, United StatesVNE has earned a reputation for exceptional performance, innovation, agility, and responsiveness in the Intelligence Community (IC). We attack our mission with a comprehensive understanding of the data available and required; skilled research, design, development, integration, an ...
-
Retail Department Supervior Part
4 days ago
Marshalls Charleston, United States**The Opportunity: Contribute To The Growth Of Your Career** · Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and int ...
-
Supervisor Credentialing
6 days ago
Beth Israel Lahey Health - Non Executive Charlestown, United States**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** · **Job Type**: · Regular · **Scheduled Hours**: · 40 · **Work Shift**: · Day (United States of America) · The CVO Supervisor of Credentialing Specialists provides ...
-
Preventative Maintenance Tech
4 days ago
College of Charleston Charleston, United StatesPOSTING INFORMATION · **Internal Title** · - Preventative Maintenance Tech (2 Vacancies) (Re-Announcement)**Position Type** · - Classified**Faculty / Non-Faculty / Administration** · - Non-Faculty**Pay Band** · - 4**Level** · - 3**Department** · - Maintenance Shop**Job Purpose** ...
-
Home Health LPN Business Office Specialist
1 week ago
Stonerise Home Health South Charleston Charleston, United StatesWhy join our Stonerise Home Health team? · We provide high-quality care to help patients maintain their independence and dignity in the comfort of their own homes. Our team includes nurses, physical therapists, occupational therapists, speech language pathologists, social workers ...
-
Financial Aid Office Assistant
1 week ago
Charleston Southern University Charleston, United StatesMUST BE A CSU STUDENT, ELIGIBLE FOR WORK STUDY, IN ORDER TO APPLY Department: Financial Aid. Classification: Non-exempt (Hourly)Location: Student Center. Charleston Southern University 9200 University Blvd. Charleston, SC 29406 Supervisor Name: Daphn Office Assistant, Financial, ...
Front Office Supervisor - Charleston, United States - Pyramid Global Hospitality
Description
PropertyAbout Us
At Pyramid Global Hospitality, people come first.
As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great companyLocation Description
Help create the famous Southern hospitality Charleston is known for Ranked as a South's #1 Best City of 2022 by Southern Living, Charleston is famous for its picturesque streets and a vibrant hospitality experience At the Hyatt Place/Hyatt House Charleston/Historic District we pride ourselves on being the best employer in the area.
What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few.
We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed.We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest.
We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hyatt Place/Hyatt House Charleston/Historic District can mean for youOverview
We are looking for a highly motivated individual to join our Front Desk team as
Front Desk Supervisor.
The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Qualifications: