- Responds to telephone, written, and in-person inquiries and initiates steps to assist regarding issues relating to content or interpretation of benefits, policies and procedures.
- Provides timely and accurate resolution of inquiries and issues regarding benefits, services and policies.
- Supports and promotes State Sponsored Programs through participation in community events.
- Represents State Sponsored Programs in community collaborations.
- Supports member access to care through home visits, processing of reports, and distribution of collateral materials.
- Performs new member orientations.
- Provides superior quality outcomes by taking ownership of issues to ensure timely resolution or follow-up.
- Provides superior, professional, and courteous service to customers.
- Comprehends the various cultural and linguistic needs of the Medicaid and SCHIP population, knowledge of the various health and social services available in the assigned region with a special emphasis on services offered by community based organizations, ability to work professionally with the company's associates, community-based organizations, providers and plan members.
- Requires HS Diploma and a minimum of 1 year of customer service experience, or any combination of education and experience that would provide an equivalent background.
- Understanding of the basic principles of managed care and the concepts of publicly financed health insurance such as Medicaid and SCHIP programs is preferred.
- A Community Health Worker Certificate must be obtained in the first 6 months of employment in certain business units.
-
Outreach Specialist
3 weeks ago
Housing Works New York, United StatesHousing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. · H ...
-
Outreach Specialist
2 weeks ago
Volunteers of America - Greater New York, Inc. New York, United StatesVolunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional a ...
-
Outreach Specialist
1 week ago
NYC Careers Manhattan, United States**OUTREACH SPECIALIST**: · - Apply**OUTREACH SPECIALIST**: · - Agency: DEPT. OF HOMELESS SERVICES · - Posted on: 04/27/2024- Job type: Full-time · Location · MANHATTAN · - Title Classification: No exam required · Department · Housing Emergency Ref Op · - Salary range: $41, $69, S ...
-
Outreach Specialist
5 days ago
NYC Health + Hospitals New York, United States**About NYC Health + Hospitals**: · **Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible** · NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services t ...
-
Associate Outreach Specialist
1 week ago
NYC Careers Manhattan, United States**ASSOCIATE OUTREACH SPECIALIST**: · - Apply**ASSOCIATE OUTREACH SPECIALIST**: · - Agency: DEPT. OF HOMELESS SERVICES · - Posted on: 04/27/2024- Job type: Full-time · Location · MANHATTAN · - Title Classification: No exam required · Department · Housing Emergency Ref Op · - Salar ...
-
Outreach Specialist
2 days ago
Anchor Health Home Care Brooklyn, United StatesAt Anchor Health Home Care, we deeply value the opportunity to provide care for our neighbors' beloved family members. Our corporate office team serves as the central hub for communication among clinicians, patients, and families within our community. We believe in adaptability t ...
-
Marketing Outreach Specialist
5 days ago
Serenity Health Care Services Manhattan, United States**Job Overview**: · We are seeking an outgoing person that likes to engage the public and has established roots in their communities. In this role, you will help us promote our clinic's brand in your service zone by teaching the public about our clinic's services and dispersing m ...
-
Social Service Outreach Specialist
3 weeks ago
Hudson Guild New York, United States**POSITION OVERVIEW**:Under the supervision of the Program Director for NY Connects, the Social Service Outreach Coordinator is responsible for providing all participants that call and/or visit, with free and objective information about long term services and supports (LTSS). The ...
-
Outreach Worker/peer Support Specialist
2 weeks ago
NJCRI Newark, United States**NORTH JERSEY COMMUNITY RESEARCH INITIATIVE** · **JOB DESCRIPTION** · **Job Title**: Peer Support Specialist · **Department**: Behavioral Health Services (ECI-OMH Project) · **Reports to**: Project Manager · **RESPONSIBILITIES**: · - Provide peer support services. · - The PRNs w ...
-
Patient Outreach Specialist
1 week ago
Anchor Health Home Care Brooklyn, United States_At Anchor Health Home Care, we deeply appreciate the privilege of being welcomed into the family circle to provide care for our neighbors' beloved family members._ Our dedicated corporate office team at Anchor Health Home Care serves as the central hub for communication among cl ...
-
Full-time Outreach Specialist
2 weeks ago
The Family Center Brooklyn, United States Full timeThe Family Center's is looking for a **Full-Time Outreach Specialist**, who will play an essential role at the Family Center in developing and implementing outreach strategies to increase program census across the agency. They will represent the agency in various coalitions and n ...
-
Outreach Specialist
3 weeks ago
Public Health Solutions New York, United StatesCompany Overview: · Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As ...
-
Outreach Specialist
3 weeks ago
Lifting Up Westchester White Plains, United States**TITLE**: _Outreach & Program Specialist, Community Central_ · **LOCATION**: 33 Church Street, White Plains, NY at Grace Church) · **REPORTS TO**: Director, Strategic Programs · **SHIFT/HOURS**: 8:30 AM - 5:00 PM · **SALARY: $52, ,000** · **FLSA**: Non-Exempt · **STATUS**: Full- ...
-
Outreach Specialist
3 weeks ago
Union Settlement New York, United StatesOutreach Specialist/Case Assistance Worker · Job Description · Organizational Summary · Union Settlement is an East Harlem based nonprofit organization founded in 1895. For 128 years, Union Settlement has provided critical and innovative programming to children, youth, families, ...
-
outreach specialist
3 weeks ago
City of New York New York, United StatesJob Description · The Housing Emergency Referral Operations Division (HERO) is the sole 24/7 DHS organizational unit that identifies and secures shelter for families and single adults who apply for emergency housing assistance. HERO is composed of seven sections: Placement, Vaca ...
-
outreach specialist
3 weeks ago
City of New York New York, United StatesCompany Description · Job Description · Salary Range: $41,887- $48,170 · The Housing Emergency Referral Operations Division (HERO) is the sole 24/7 DHS organizational unit that identifies and secures shelter for families and single adults who apply for emergency housing assista ...
-
Outreach Specialist
2 weeks ago
New York Technology Partners New Brunswick, United States**Job title**:Outreach Professional · **Location**:New Brunswick, NJ · **Position**:Contract / Permanent · **JOB DESCRIPTION** · - This position is responsible for outreach and education activities to promote the energy efficiency program directed at end customers, contractors, m ...
-
Outreach Specialist
1 week ago
Elevance Health New York, United States Full timeJob Description · : Outreach Specialist · Location: Community based in New York, NY · The Outreach Specialist is responsible for serving as the initial and main point of Field contact between the Company and current and potential members. · How you will make an impact: · Re ...
-
Outreach Specialist
1 week ago
NYC Health + Hospitals New York, United StatesAbout NYC Health + Hospitals: · Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible · NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more t ...
-
Outreach Specialist
3 days ago
NYC Health Hospitals New York, United StatesEmpower Every New Yorker - Without Exception - to Live the Healthiest Life Possible · NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers eve ...
Outreach Specialist - New York, United States - Elevance Health
Description
Outreach Specialist
Location: Community based in New York, NY
The Outreach Specialist is responsible for serving as the initial and main point of Field contact between the Company and current and potential members.
How you will make an impact:
Locations: New York
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact assistance.