- Handle a high-volume of incoming client/driver calls with a high level of professionalism
- Enter customer information into the data entry system
- Dispatch drivers to the client location
- Problem-solve transportation issues and properly document transactions
- Ability to de-escalate customer concerns and/or issues
- Read/understand maps and other geographical software
- Effectively communicate via telephone, email and messaging applications with a wide variety of customers, clients and employees
- Successfully navigate multiple computer systems and applications
- Sit or stand and talk for extended periods of time
- When applicable, Agents assigned to bilingual speaking roles will be required to meet all expectations in their designated language as outlined in this document
- Ability to cross-train and help in other areas between call volume peaks
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job
- As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)
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Call Center Representative
3 weeks ago
Advanced Dermatology Aurora, United StatesA busy and friendly dermatology practice is looking for an enthusiastic Call Center Representative · Classification: Hourly · Pay Range: Starting at $ 18.00 based on experience and proficiency · Department: Call Center · Reports to: Call Center Supervisor · Call Center Essential ...
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Call Center Representative
3 weeks ago
Advanced Dermatology Aurora, United StatesA busy and friendly dermatology practice is looking for an enthusiastic Call Center Representative · Classification: Hourly · Pay Range: Starting at $ 18.00 based on experience and proficiency · Department: Call Center · Reports to: Call Center Supervisor · Call Center Essen ...
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Call Center Representative
2 weeks ago
Advanced Dermatology Aurora, United StatesJob Description · Job DescriptionA busy and friendly dermatology practice is looking for an enthusiastic Call Center Representative · Classification: Hourly · Pay Range: Starting at $ 18.00 based on experience and proficiency · Department: Call Center · Reports to: Call Center S ...
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EverDriven Technologies LLC Denver, United StatesJob Description · Job DescriptionEverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transp ...
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Clinical Contact Center Representative
5 days ago
Kaiser Permanente Aurora, United StatesSEIU Local 105 - *$ $24.48 · "May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums: · ...
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Clinical Contact Center Representative
5 days ago
Kaiser Permanente Aurora, United States: · SEIU Local 105 - *$ $24.48 · "May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premium ...
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Clinical Contact Center Representative
1 week ago
Kaiser Permanente Aurora, United StatesSEIU Local $ $24.48 May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional in Representative, Clinical, Medical, Patient Ca ...
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Contact Center Representative
1 week ago
The LaSalle Group Naperville, United StatesLaSalle Network has partnered with a credit union that offers easy-to-use checking account choices for each users' individual needs. They are seeking a Contact Center Representative to join their team. · Contact Center Representative Responsibilities: · Deliver service to both ...
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Contact Center Representative
1 week ago
TEKsystems Naperville, United States***Teksystems is seeking an experience contact center representative for an on site opportunity in Naperville, IL*** · The Contact Center Representative is the members first impression as well as ongoing representation of the credit unions service and support structure. · *Job ...
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Credit Union Call Center Representative
2 weeks ago
The LaSalle Group Naperville, United StatesHop into spring with a new job opportunity Our client in Naperville, IL is looking for a Credit Union Call Center Representative to join their team This member-driven credit union provides their clients with 24/7 access to products and services that will help them achieve their f ...
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HealthCare Associates Credit Union Naperville, United StatesYou love talking to people?? · Then join the Credit Union Difference We are a not for profit that helps people. · In addition to taking care of our members, we take care of our employees with some great benefits: · $20.87/hr · 35 hour work week. · 4 weeks of paid time off. ...
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Ultrasound Technologist
3 weeks ago
Health Images Westminster, United StatesHealth Images at Quail Crossing is looking for a Full Time Ultrasound Technologist to join our team · Monday - Friday 8:30am - 5:00pm |Position Pay Range - $ $48.31 · Summary/Objection · Performs ultrasound procedures to adult and pediatric patients for the purpose of diagnosis a ...
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Pre-Kindergarten Paraprofessional
1 week ago
The Academy Westminster, United States: · The Academy is hiring a Pre- Kindergarten Paraprofessional for the school year. · The Academy of Charter Schools Is... · The Academy of Charter Schools is a public PK-12 school of choice located in Westminster, Colorado. We pair a rigorous, content-rich curriculum with opport ...
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MRI Technologist
3 weeks ago
Health Images Westminster, United StatesHealth Images at Quail Crossing is looking for a Full Time MRI Technologist to join our team · Position Pay Range $ $45.96|Monday - Friday, 8:00am -5:00pm | This shift will rotate weekends (Saturdays)| · Summary/Objective · Performs MRI procedures according to protocol and age sp ...
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Experienced Sales Associate
1 week ago
Asbury Denver, United StatesAbout Asbury · Larry H Miller Automotive Group - Colorado is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative tec ...
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Northwestern Medicine Vernon Hills, IL , USA, United States Part timeBenefits · * $10,000 Tuition Reimbursement per year ($5,700 part-time) · * $10,000 Student Loan Repayment ($5,000 part-time) · * $1,000 Professional Development per year ($500 part-time) · * $250 Wellbeing Fund per year($125 for part-time) · * Matching 401(k) · * Excellent medica ...
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Northwestern Memorial Healthcare Vernon Hills, United States Part timeJob Description · Job DescriptionCompany Description · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our ...
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General Manager Mechanical Service Operations
3 weeks ago
U.S. Engineering Denver, United StatesJob Description · Job DescriptionEstablished in 1893, U.S. Engineering has grown to be one of the nation's top design-build mechanical contractors. Our success is centered on our commitment to providing the highest performing buildings while reducing total cost of facility owners ...
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U.S. Engineering Denver, United StatesJob Description · Job DescriptionEstablished in 1893, U.S. Engineering has grown to be one of the nation's top design-build mechanical contractors. Our success is centered on our commitment to providing the highest performing buildings while reducing total cost of facility owners ...
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Registered Nurse
3 weeks ago
The Medical Center of Aurora Aurora, United StatesDescription · Hourly Wage Estimate: $ $61.67 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, ho ...
Student Dispatcher Call Center Representative - Denver, United States - EverDriven Technologies LLC
Description
Job Description
Job DescriptionEverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transportation to and from school. Our proprietary, best-in-class, technology solutions enable school districts and parents to easily plan, track and adjust each student's trips, to and from school, and gives the student access to the educational experience they deserve. Every Trip. Every Day. If you're someone who thrives in a mission forward, fast-paced, technology driven environment, we would love to talk to you about a fulfilling career at EverDriven.Position Summary:
Our Call Center and Student Monitoring and Tracking (SMT) team coordinates with school districts, parents, and drivers to ensure students are transported safely and on time to and from school.
Office Location: Westminster, Colorado
Shifts: Monday-Friday - mornings and mids available
Pay Rate: $20.00/hour; $21/hour for bilingual, Spanish speaking
Responsibilities:
Requirements
