- Handle a high-volume of incoming client/driver calls with a high level of professionalism
- Enter customer information into the data entry system
- Dispatch drivers to the client location
- Problem-solve transportation issues and properly document transactions
- Ability to de-escalate customer concerns and/or issues
- Read/understand maps and other geographical software
- Effectively communicate via telephone, email and messaging applications with a wide variety of customers, clients and employees
- Successfully navigate multiple computer systems and applications
- Sit or stand and talk for extended periods of time
- When applicable, Agents assigned to bilingual speaking roles will be required to meet all expectations in their designated language as outlined in this document
- Ability to cross-train and help in other areas between call volume peaks
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job
- As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)
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Clinical Contact Center Representative
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TEKsystems Naperville, United States***Teksystems is seeking an experience contact center representative for an on site opportunity in Naperville, IL*** · The Contact Center Representative is the members first impression as well as ongoing representation of the credit unions service and support structure. · *Job ...
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U.S. Engineering Denver, United StatesJob Description · Job DescriptionEstablished in 1893, U.S. Engineering has grown to be one of the nation's top design-build mechanical contractors. Our success is centered on our commitment to providing the highest performing buildings while reducing total cost of facility owners ...
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HealthCare Associates Credit Union Naperville, United StatesYou love talking to people?? · Then join the Credit Union Difference We are a not for profit that helps people. · In addition to taking care of our members, we take care of our employees with some great benefits: · $20.87/hr · 35 hour work week. · 4 weeks of paid time off. ...
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Registered Nurse
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The Medical Center of Aurora Aurora, United StatesHourly Wage Estimate: $ $49.34 / hour · Learn more about the · benefits offered · for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many year ...
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Registered Nurse
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The Medical Center of Aurora Aurora, United StatesHourly Wage Estimate: $ $50.40 / hour · Learn more about the · benefits offered · for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many year ...
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Registered Nurse
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Registered Nurse
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The Medical Center of Aurora Aurora, United StatesHourly Wage Estimate: $ $50.65 / hour · Learn more about the · benefits offered · for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many year ...
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Bilingual Student Dispatcher Call Center Representative - Denver, United States - EverDriven Technologies LLC
Description
Job Description
Job DescriptionEverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transportation to and from school. Our proprietary, best-in-class, technology solutions enable school districts and parents to easily plan, track and adjust each student's trips, to and from school, and gives the student access to the educational experience they deserve. Every Trip. Every Day. If you're someone who thrives in a mission forward, fast-paced, technology driven environment, we would love to talk to you about a fulfilling career at EverDriven.Position Summary:
Our Call Center and Student Monitoring and Tracking (SMT) team coordinates with school districts, parents, and drivers to ensure students are transported safely and on time to and from school.
Office Location: North Denver, Colorado
Shifts: Monday-Friday - mornings and mids available
Pay Rate: $21/hour for bilingual, Spanish speaking
Responsibilities:
Requirements