- Deliver service to both internal and external members that are in alignment with the credit union's service promises
- Possess adequate product knowledge as measured by the annual product knowledge certification assessment
- Explain and recommend credit union products and services
- Provide general account information
- Provide information on new and on-going promotions
- Address and resolve member problems and complaints
- Record research requests and deliver to appropriate personnel
- Possess knowledge of bill pay and assist members with the set up and usage
- Facilitate wire transfer requests, process check orders, provide loan payoff information, set up auto share transfers, loan transfers and off-cycle transfers, provide rate information on deposits and loans
- Post loan payments
- Process phone transfer requests between share accounts, loan accounts and cross-member accounts, check withdrawals and loan advance requests
- Customer service experience
- Ability to work onsite in Naperville, IL
- Excellent communication skills
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Contact Center Representative
3 weeks ago
TEKsystems Naperville, United States***Teksystems is seeking an experience contact center representative for an on site opportunity in Naperville, IL*** · The Contact Center Representative is the members first impression as well as ongoing representation of the credit unions service and support structure. · *Job ...
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Contact Center Representative
1 week ago
TEKsystems Naperville, United States: · a) Explain and recommend products and services · b) Provide general account information · c) Provide information on new and on-going promotions · d) Address and resolve member problems and complaints · a) Record research requests and deliver to appropriate personnel · b) Expl ...
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HealthCare Associates Credit Union Naperville, United StatesYou love talking to people?? · Then join the Credit Union Difference We are a not for profit that helps people. · In addition to taking care of our members, we take care of our employees with some great benefits: · $20.87/hr · 35 hour work week. · 4 weeks of paid time off. ...
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Clinical Contact Center Representative
2 weeks ago
Kaiser Permanente Aurora, United StatesSEIU Local 105 - *$ $24.48 · "May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums: · ...
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Clinical Contact Center Representative
3 weeks ago
Kaiser Permanente Aurora, United StatesSEIU Local $ $24.48 May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional in Representative, Clinical, Medical, Patient Ca ...
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EverDriven Technologies LLC Denver, United StatesJob Description · Job DescriptionEverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transp ...
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Clinical Contact Center Representative
2 weeks ago
Kaiser Permanente Aurora, United States: · SEIU Local 105 - *$ $24.48 · "May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premium ...
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Patient Service Representative
4 days ago
Endeavor Health - Edward-Elmhurst Healthcare Naperville, United StatesPosition: Patient Service Representative - Bariatrics. Location: Naperville, IL - Per Diem - As Needed. Office Hours: Monday-Friday 7:00 AM to 4:00 PM - Travel: Float to Elmhurst, Center for Health & Plainfield Office. What you will need:High School Patient, Representative, Servi ...
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ads coordinator
2 days ago
Universal Corporation Naperville, United StatesExcellent opportunity for a highly motivated individual that enjoys social services and the elderly. · Universal Metro Asian Services is a Not-For-Profit organization that aims to serve immigrant populations of India, Pakistan, Bangladesh, the Middle East, Latin America and Euro ...
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Clinical Psychologist
3 weeks ago
Vance Airscoop Naperville, United StatesPosted on February 12, 2024 · Clinical Psychologist · Monday – Friday, 8am – 4pm Full-Time · Dixon Correctional Center, Stateville Correctional Center, Joliet Treatment Center and Pontiac Correctional Center. · A Job Should be · MORE · than just a paycheck. · Wexford Health S ...
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Customer Service Representative
10 hours ago
Woody Buick GMC of Naperville Naperville, United StatesWoody Buick GMC in Naperville is Chicaoglands largest GM Dealership. We are a family-owned dealership focused on customer satisfaction and community. We are seeking Customer Service Representatives capable of smiling through the phone, and eager to provide exceptional service in ...
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Clinical Psychologist
3 weeks ago
Vance Airscoop Naperville, United StatesPosted on February 12, 2024 · Clinical Psychologist · Monday Friday, 8am 4pm Full-Time · Dixon Correctional Center, Stateville Correctional Center, Joliet Treatment Center and Pontiac Correctional Center. · A Job Should be · MORE · than just a paycheck. · Wexford Health So ...
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Clinical Psychologist
1 week ago
WEXFORD RESOURCES Naperville, United StatesClinical Psychologist · Monday – Friday, 8am – 4pm Full-Time · Dixon Correctional Center, Stateville Correctional Center, Joliet Treatment Center and Pontiac Correctional Center. · Dixon, IL; Chest Hill, IL; Joliet; IL; Pontiac, IL · A Job Should beMORE than just a paycheck ...
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Customer Experience Representative
3 weeks ago
Delta Dental Naperville, United StatesJob Details · Level · Experienced · Job Location · Delta Dental of Illinois - Naperville, IL · Position Type · Full Time · Education Level · High School · Travel Percentage · None · Job Shift · Day · Job Category · Customer Service · Description · Customer Experienc ...
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Customer Experience Representative
3 days ago
Delta Dental Naperville, United StatesJob Details · Level · Experienced · Job Location · Delta Dental of Illinois - Naperville, IL · Position Type · Full Time · Education Level · High School · Travel Percentage · None · Job Shift · Day · Job Category · Customer Service · Description · Customer Experienc ...
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Sales Manager
3 weeks ago
Kidstrong of Naperville Naperville, United StatesJob Description · Job DescriptionJob Title: Sales Manager · Reports To: Area Developer · Travel: Local Travel Required · Compensation: TBD by AD · The Sales Manager plays an important role in accelerating growth for a territory of KidStrong Centers. This position is ultimately re ...
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Financial Customer Service Representative
4 days ago
TEKsystems Naperville, United States*Description:* · The Contact Center Representative is the members first impression as well as ongoing representation of the credit unions service and support structure as members' first line of contact and attempt at resolution. · -Explain and recommend credit union products an ...
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Customer Experience Coordinator
1 week ago
Veterinary Emergency Group Naperville, United StatesWHO WE ARE · Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality ...
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Project Engineer
2 weeks ago
raSmith Naperville, United StatesApply · Description · Ranked #2 as a Top Workplace, raSmith is a multi-disciplinary consulting civil and structural engineering and land surveying firm. We work on projects nationwide from our seven locations in Wisconsin, Illinois and California. · At raSmith, our culture is foc ...
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The Hartford Naperville, United StatesCRS I Claims - CQ10AN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we he ...
Contact Center Representative - Naperville, United States - The LaSalle Group
Description
LaSalle Network has partnered with a credit union that offers easy-to-use checking account choices for each users' individual needs. They are seeking a Contact Center Representative to join their team.
Contact Center Representative Responsibilities:
Thank you,
Jack Mikolajczyk
Senior Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
