- Taking calls in a multi-line phone system.
- Managing high volume schedules for numerous providers.
- Scheduling appointments and procedures for multiple providers and location.
- Effectively dispatching calls to the appropriate personal.
- Taking accurate messages with all necessary information and sending them to appropriate personal.
- Verifying and updating patient information.
- Verifying Referrals and Authorizations.
- Processing and distributing faxes.
- Tracking cosmetic packages.
- Processing and logging payments for copays and cosmetic procedures/product.
- Scanning and attaching documents.
- Data Entry.
- Various administrative tasks as required.
- Answer phones.
- Schedule, confirm, cancel and or reschedule appointments.
- Resolve patient questions, and direct patients to the proper resources for further assistance with their questions or concerns.
- Verifying and updating patient information including demographics and insurance.
- Verifying Referrals and Authorizations for services.
- EMR knowledge.
- Data entry.
- Know how to operate computers, phones, photocopiers, scanners, filing cabinets, and fax machines.
- Proficient with written, communication and basic math skills.
- Compliant with HIPAA and OSHA.
- High School Diploma or GED.
- Must be proficient with verbal and written communication.
- Must be able to work in a fast-paced, high-volume environment.
- Excellent Multi-tasking skills and flexibility.
- Experience with EMR (electronic medical records), HIPAA, insurance and referrals preferred.
- Basic Computer Skills. (Microsoft Word, Excel, 50 to 80 wpm)
- Spanish speaking preferred.
-
Call Center Representative
1 week ago
Advanced Dermatology Aurora, United StatesA busy and friendly dermatology practice is looking for an enthusiastic Call Center Representative · Classification: Hourly · Pay Range: Starting at $ 18.00 based on experience and proficiency · Department: Call Center · Reports to: Call Center Supervisor · Call Center Essential ...
-
Call Center Representative
1 week ago
Advanced Dermatology Aurora, United StatesJob Description · Job DescriptionA busy and friendly dermatology practice is looking for an enthusiastic Call Center Representative · Classification: Hourly · Pay Range: Starting at $ 18.00 based on experience and proficiency · Department: Call Center · Reports to: Call Center S ...
-
Clinical Contact Center Representative
2 days ago
Kaiser Permanente Aurora, United StatesSEIU Local $ $24.48 May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional in Representative, Clinical, Medical, Patient Ca ...
-
Contact Center Representative
2 days ago
The LaSalle Group Naperville, United StatesLaSalle Network has partnered with a credit union that offers easy-to-use checking account choices for each users' individual needs. They are seeking a Contact Center Representative to join their team. · Contact Center Representative Responsibilities: · Deliver service to both ...
-
Contact Center Representative
2 days ago
TEKsystems Naperville, United States***Teksystems is seeking an experience contact center representative for an on site opportunity in Naperville, IL*** · The Contact Center Representative is the members first impression as well as ongoing representation of the credit unions service and support structure. · *Job ...
-
EverDriven Technologies LLC Denver, United StatesJob Description · Job DescriptionEverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transp ...
-
EverDriven Technologies LLC Denver, United StatesJob Description · Job DescriptionEverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transp ...
-
Credit Union Call Center Representative
1 week ago
The LaSalle Group Naperville, United StatesHop into spring with a new job opportunity Our client in Naperville, IL is looking for a Credit Union Call Center Representative to join their team This member-driven credit union provides their clients with 24/7 access to products and services that will help them achieve their f ...
-
HealthCare Associates Credit Union Naperville, United StatesYou love talking to people?? · Then join the Credit Union Difference We are a not for profit that helps people. · In addition to taking care of our members, we take care of our employees with some great benefits: · $20.87/hr · 35 hour work week. · 4 weeks of paid time off. ...
-
Registered Nurse
2 weeks ago
The Medical Center of Aurora Aurora, United StatesDescription · Hourly Wage Estimate: $ $61.67 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, ho ...
-
Medical Technologist
2 weeks ago
The Medical Center of Aurora Aurora, United StatesDescription · Hourly Wage Estimate: $ $46.14 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, ho ...
-
Clinical Nurse Coordinator NICU
2 weeks ago
The Medical Center of Aurora Aurora, United StatesDescription · Hourly Wage Estimate: $ $61.67 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, ho ...
-
New Grad RN Residency
2 weeks ago
The Medical Center of Aurora Aurora, United States contractDescription · Hourly Wage Estimate: $ $49.34 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, ho ...
-
Registered Nurse
2 weeks ago
The Medical Center of Aurora Aurora, United StatesDescription · Hourly Wage Estimate: $ $56.74 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, ho ...
-
New Grad RN
2 weeks ago
The Medical Center of Aurora Aurora, United StatesDescription · Hourly Wage Estimate: $ $50.65 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, ho ...
-
Registered Nurse ICU
2 days ago
The Medical Center of Aurora Aurora, United StatesDescription · Hourly Wage Estimate: $ $50.65 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, ho ...
-
RN Psych Adolescent Inpatient
2 days ago
The Medical Center of Aurora Aurora, United States HOSDescription · Hourly Wage Estimate: $ $49.34 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, ho ...
-
Registered Nurse
2 days ago
The Medical Center of Aurora Careers Aurora, United States Full timeDescription · Hourly Wage Estimate: $ $56.74 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, ho ...
-
Registered Nurse
2 days ago
The Medical Center of Aurora Aurora, United StatesHourly Wage Estimate: $ $50.40 / hour · Learn more about the · benefits offered · for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many year ...
-
Clinical Nurse Coordinator RN Neuroscience
2 days ago
The Medical Center of Aurora Aurora, United States HOSDescription · Hourly Wage Estimate: $ $56.74 / hour · Learn more about the benefits offered for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, ho ...
Call Center Representative - Aurora, United States - Advanced Dermatology
Description
A busy and friendly dermatology practice is looking for an enthusiastic Call Center RepresentativeClassification: Hourly
Pay Range: Starting at $ 18.00 based on experience and proficiency
Department: Call Center
Reports to: Call Center Supervisor
Call Center Essential Job Duties:
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
This is largely a sedentary role; however, some scanning is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
Position Type and Expected Hours of Work
This is a full-time 40 hours position. Days and hours of work are between Monday through Friday, 7:15 am - 5:30 PM; Saturday 7:45 am - 12:30 PM
Travel
To other office location as required.
Benefits
Full time employees are offered Medical, Dental, Vison coverage, paid holiday, vacation and sick leave.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
