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customer service representative
1 week ago
Family Dollar Asheville, United StatesFamily Dollar TUNNEL RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
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Customer Service Representative
1 day ago
The Adecco Group Asheville, United StatesReady to Launch Your Remote Customer Service Career? Do you thrive in a fast-paced environment and enjoy building positive relationships with clients? We're looking for a motivated and detail-oriented Customer Service Representative to join our dyn Customer Service, Customer Serv ...
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Patient Service Representative
5 days ago
Triangle Visions Optometry Asheville, United StatesJob Description · Job DescriptionAre you a great communicator with an interest in healthcare? Bring your attention to detail and join the Triangle Visions team today in this Patient Service Representative job in our Asheville, NC location. · As a Patient Service Representative, ...
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Customer Service Representative
2 days ago
PrideStaff Asheville, United StatesCustomer Service Representative - Asheville - $17.70/hr. · PrideStaff is recruiting for a temporary Customer Service Representative for a health services provider located in Asheville. · Duties and Responsibilities:Answer incoming phone calls f in a professional and courteous m ...
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Customer Service Representative
6 days ago
Aliaxis Asheville, United StatesJob Summary · Silver-Line Plastics is seeking a dynamic Retail Customer Service professional to join their team. The incumbent will support multiple accounts and work across all levels of the organization, in addition to serving our customers externally. · Principal Responsibil ...
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Customer Service Representative
1 week ago
Avadim Health, Inc. Asheville, United States** Customer Service Representative** · **Job Category****:** Administration **Requisition Number****:** CUSTO001276 Showing 1 location **Job Details** · **Description** · **Responsibilities** · Records and processes orders and/or inquiries received by email, telephone, and/or ...
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Patient Service Representative
1 week ago
Triangle Visions Optometry Asheville, United StatesAre you a great communicator with an interest in healthcare? Bring your attention to detailand join the Triangle Visionsteam today in this Patient Service Representativejob in our Asheville, NClocation. As a Patient Service Representative, you would be expected to maintain a prof ...
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Customer Service Representative
4 days ago
Swannanoa Cleaners Asheville, United StatesJob Description · Job DescriptionBenefits/PerksCompetitive Compensation · Paid Time Off · Career Growth Opportunities · Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process ...
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Customer Service Representative
1 week ago
Mcneelypest Asheville, United States**Customer Service Representative** · CAROUSEL_PARAGRAPH · Hendersonville, North Carolina · Customer Service/Support · 28753 · Rentokil ** Share Job** · ** Job Description** · **Customer Service Representative** · McNeely Pest Control is proud to be a member of the Rentok ...
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Patient Service Representative
10 hours ago
Allergy Partners Asheville, United StatesJob Details · Job Location · 10-00-Asheville - Asheville, NC · Description · POSITION: Patient Services Representative · RESPONSIBLE TO: Practice Manager · JOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, ...
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Patient Service Representative
8 hours ago
Allergy Partners Asheville, United StatesJob DetailsJob Location10-00-Asheville - Asheville, NCDescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient ap ...
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Customer Service Representative
1 week ago
Scopeair Asheville, United States** Customer Service Representative - Asheville** · **Job Category****:** Branch Delivery **Requisition Number****:** CUSTO003364 Showing 1 location **Job Details** · **Description** · **RESPONSIBILITIES** · Provide a wide variety of financial services such as opening and clos ...
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Customer Service Representative
3 days ago
Swannanoa Cleaners Asheville, United StatesJob Description · Job DescriptionBenefits/PerksCompetitive Compensation · Paid Time Off · Career Growth Opportunities · Job Summary · We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, proc ...
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Senior Customer Service Representatives
1 week ago
Percepta Asheville, United StatesJob Description **Requisition Title** · : Senior Customer Service Representatives ( 02UEA ) we bring first-class service across each market we support. As a **Senior Customer Service Representative**, youll be a part of creating and delivering amazing customer experiences, while ...
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Customer Service Sales Representative
5 days ago
Tammy Murphy - State Farm Agency Asheville, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Sales Representative - State Farm Agent Team Member. · We seek an energetic professional interested in ...
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RATP Dev USA Asheville, United StatesRATP Dev USA - Your future our destination · Mission · Our dispatchers are critical to the operations of our business. They are the lifeline between the client and our bus operators. Your ability to assess and respond with an immediate solution helps to maintain on time service ...
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Allen Tate Insurance Services, LLC Asheville, United StatesJob Description · The Personal Lines CSR at Allen Tate Insurance Services, LLC is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, ...
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Customer Service Representative III Ash
6 days ago
IFB Solutions Asheville, United StatesJob Details · Job Location · Asheville Facility - Asheville, NC · Position Type · Full Time · Salary Range · $45, $50,000.00 · Job Category · Customer Service · Description · Summary Statement: This administrative role encompasses various tasks crucial to the smooth opera ...
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Allen Tate Insurance Services, LLC Asheville, United StatesJob Description · Job DescriptionJob Description · The Personal Lines CSR at Allen Tate Insurance Services, LLC is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through ...
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Crimson Enterprises Barnardsville, United StatesBarnardsville 'Customer Service Representative Trainee (m/f/d) Aachen/Alsdorf · Online Application · TARGOBANK as an Employer BANK.REAL.DIFFERENT. That is our claim as an employer. Become part of our sales team and bring your personality and energy. At TARGOBANK, we are looking ...
Personal Lines Customer Service Representative - Asheville, United States - Allen Tate Insurance Services, LLC
Description
Job Description
The Personal Lines CSR at Allen Tate Insurance Services, LLC is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Responsibilities
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Actively solicit increases in coverage or rounding out accounts at every service contact.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system
Qualifications
Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelors Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
Technology and Computer proficiency including agency management systems.
Benefits/Perks
Competitive Pay
Benefits package available
Paid Professional Development
Job Stability in a growing industry
Flexible work from home options available.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
Personal Lines Customer Service Representative professionals in Asheville
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Michael Lentz Jr
Restaurant Worker