- Ensure optimal operational efficacies to provide customers the best rental car experience.
- Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
- Assist customers with various post rental inquiries that involve the rental and billing process.
- Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
- Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids.
- Ability to work in a fast-paced environment with a variety of tasks.
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Previous customer service.
- Strong time management and organizational skills are required
- Computer literate and detailed orientated.
- Must have a valid driver's license with an acceptable driving record
- Customer service resolution practices
- Excellent communication techniques
- Sales Management/Coaching ability
- Demonstrate good written and oral communication skills.
- Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
- Demonstrate professionalism and interpersonal skills.
- Show a high level of ownership, accountability and initiative.
- Proven experience of working well within a team.
- Ability to work flexible shifts including weekends and holidays; and work overtime as required.
- Willing to work outdoors during all weather conditions.
- Assist with special administrative projects when needed.
- Ability to stand for long periods of time.
- Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
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Servicing Systems Specialist
6 days ago
Mariner Finance, LLC Nottingham, United States**Shift hours**: · **Position**: Servicing Systems Specialist I · **Hours of Work**: · Full-time, Non-exempt · **Supervisory Responsibility**: None · In This Role, You Will · Support all internal employees on our origination and servicing systems. You will help ensure compliance ...
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LTD Global Livermore, United StatesThe **Logistic Services Mail Operations Specialist** is responsible for overall processing of mail in the facility, both external from the Post Office and internal from the organization's other facilities. Handle internal delivery of documents throughout the facilities. Receive, ...
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Service Specialist
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Save Mart Livermore, United StatesABOUT US · The Save Mart Companies is one of the largest food retailers in California and Nevada. It is home to several well-known brands in food retailing. You might have seen our stores that include Save Mart, Lucky, Lucky California, and Food Maxx. We also have 3 distribution ...
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Service Specialist
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Cornerstone OnDemand Livermore, United StatesService Specialist (Grocery Bagger) - Lucky Portola Ave, Livermore, CA 94550 · The Save Mart Companies is one of the largest food retailers in California and Nevada. It is home to several well-known brands in food retailing. You might have seen our stores that include Save Mart, ...
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Service Specialist
1 week ago
Save Mart Livermore, United StatesABOUT US · The Save Mart Companies is one of the largest food retailers in California and Nevada.It is home to several well-known brands in food retailing.You might have seen our stores that include Save Mart, Lucky, Lucky California, and Food Maxx.We also have 3 distribution cen ...
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Service Specialist
2 days ago
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Client Service Specialist
6 days ago
Pacific Excel Wealth Advisors Walnut Creek, United StatesJob Overview: · We are seeking a highly motivated and customer-focused individual to join our team as a Client Services Specialist. As a Client Services Specialist, you will be responsible for managing and maintaining relationships with our clients, ensuring their satisfaction an ...
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Customer Service Specialist
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Customer Service Specialist
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Human Service Specialist
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La Clinica de La Raza Oakland, United States**Who we are**: La Clínica de La Raza is a community-based health center committed to providing culturally appropriate, high-quality, and accessible health care to the diverse communities of the San Francisco Bay Area. We have spent over 40 years advocating for and creating a hea ...
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Human Service Specialist
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Customer Service Specialist
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Customer Service Specialist
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Abbott Laboratories company Livermore, United StatesAbout Abbott. Abbott is a global healthcare leader, creating breakthrough science to improve peoples health. Were always looking towards the future, anticipating changes in medical science and technology. Working at Abbott. At Abbott, you can do wo Customer Service Specialist, Cu ...
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Customer Service Specialist
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Health Services Program Specialist
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Service Specialist
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Automotive Service Support/csi Specialist
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Sales and Service Specialist - Nottingham, United States - Hertz
Description
The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers.Wage: $17.50 per hour.
Knowledge: