Customer Service Specialist - Walnut, United States - Menusifu, Inc.

Menusifu, Inc.
Menusifu, Inc.
Verified Company
Walnut, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Who we are:
  • Menusifu Inc. is a top restaurant point-of-sale company from New York offering advanced restaurant management solutions for dine-in, take-out, delivery, and cafes. Our team is dedicated to revolutionizing the dining experience through innovative systems, with a global presence. Join us in building smart restaurants!
What's the role:

We are seeking a Customer Service Specialist for USezPay, a leading American tech company specializing in payment solutions to enhance business growth with data-driven strategies.

What You Bring To The Table:
  • Resolve support queries effectively
  • Communicate with various departments
  • Document customer interactions
  • Enhance operational efficiency
  • Collaborate with different teams for account management
  • Aid in vendor management for local support
Who will be a best fit:
  • High school degree or equivalent (College degree preferred)
  • Strong verbal and written skills
  • Previous customer service experience in payments
  • Experience in merchant services or related fields
  • Ability to handle complex systems and relationships
  • Excellent communication and organizational skills
  • Computer proficiency
  • Technical Requirements - See job details for required technical skills
What we offer:
  • Flexible working hours
  • Dynamic startup environment
  • Opportunities for career progression
  • Comprehensive benefits package
  • Mentorship program
  • Competitive salary
  • Current hybrid work setup requiring office presence 1-2 days weekly
Benefits:
  • Dental, health, and vision insurance
  • Paid time off
  • Hybrid work schedule (Monday to Friday)
Work Location: Hybrid remote role in Walnut, CA 91789

Pay: $45,000.00 - $50,000.00 per year

Application Question(s):

Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?

Education:

High school or equivalent (preferred)

Experience:

Merchant Service: 1 year (preferred)
Client Services & Customer Support: 1 year (required)

Language:

Mandarin Chinese (required)

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