- Ability to oversee multiple social services programs provided by third party agencies.
- Familiarity and understanding of contracts or MOUs providing Resident Services to ensure compliance.
- Review monthly and quarterly reports and identify areas that need improvement.
- Conduct needs assessments for Charities Housing's resident population based off reports provided by service providers as well as resident input.
- Assist in evaluating Resident Services outcome measurements to ensure program offerings are met and resident needs are identified.
- Use Resident Services provided data and reporting as a tool for program reviews and quality
- Provide input on the development of resident services budgets and responsible for monitoring budgets and reporting on
- Locate, develop, and maintain networks and partnerships with relevant service providers and community organizations. Establish services directory and relationships with local service providers.
- Provide information required to submit relevant grant applications when available.
- Participate in community groups working to improve services for residents in order to develop new resources that address unmet
- Facilitate effective working relationships between Resident Services and Property Management
- Contribute to a positive and effective teamwork environment with
- Completes all required statistical records and reports in a timely
- Design and implement evaluation tools to assess quality of services and resident satisfaction.
- Attend monthly property resident services meetings, trainings, and other appropriate meetings.
- Extensive use of computers and telephones.
- Sitting for extended periods of time.
- Driving or ability to travel between various locations in Santa Clara County.
-
Service Manager
2 weeks ago
Del Grande Dealer Group San Jose, United StatesThe Del Grande Dealer Group is searching for talented professionals to join their team. DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for service professionals who think differ Service Manager, Manager, Cus ...
-
Service Manager
4 weeks ago
Del Grande Dealer Group San Jose, United StatesThe Del Grande Dealer Group is searching for talented professionals to join their team. DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for service professionals who think differently and strive to provide 10 ...
-
Service Manager
2 weeks ago
KDC Construction San Jose, United StatesThe Service Manager is responsible for delivering service and sales to their assigned region. The role manages Service Technicians, sub-contractors, vendors, and customers. The position oversees all incoming repair requests and preventative maintenance jobs the customer gives. Th ...
-
Service Manager
2 days ago
KDC Construction San Jose, United StatesJob Description · Job Description · The Service Manager is responsible for delivering service and sales to their assigned region. The role manages Service Technicians, sub-contractors, vendors, and customers. The position oversees all incoming repair requests and preventative m ...
-
Service Manager
1 week ago
Del Grande Dealer Group San Jose, United StatesThe Del Grande Dealer Group is searching for talented professionals to join their team. DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for service professionals who think differently and strive to provide 10 ...
-
Service Manager
3 weeks ago
United Auto Group, Inc. San Jose, United StatesJob Description · Job Description · Come work for the best If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providin ...
-
Assistant Service Manager
3 weeks ago
J.F. Shea San Jose, United StatesShea Properties - Find Awesome. · Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, C ...
-
Manager of Social Services
2 weeks ago
Pyramid Consulting, Inc. San Jose, United StatesImmediate need for a talented Manager of Social Services. This is a Fulltime opportunity with long-term potential and is located in San Jose, CA (Onsite). Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay Range: $64 - $72/hour. Em ...
-
HVAC Service Manager
2 weeks ago
ARS Rescue Rooter San Jose, United StatesManages and develops the service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting meetings, counseling employees, evaluating performance and directing work assignments Service Manager, HVAC, Manager ...
-
HVAC Service Manager
3 days ago
American Residential Services San Jose, United StatesCompany Name · Atlas Trillo Heating & Air Conditioning · Overview · Atlas Trillo is part of a national service leader, and we are looking for a motivated, high-performing HVAC Service Manager to join our growing, successful team. As an HVAC Service Manager with us you will direct ...
-
Service Project Manager
2 weeks ago
United Mechanical San Jose, United StatesOverview: · The Project Manager has the responsibility to acquire and manage the delivery of projects at targeted gross profit levels. Acts as the principal point of contact to the client, leading our efforts to deliver solutions that meet and exceed customer requirements. Manage ...
-
Interior Services Manager
21 hours ago
Apple Inc. San Jose, United StatesIn RE&D, we don't sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple's workplaces and workplace services. We develop and manage Apple's global real estate ...
-
Service Manager II
1 week ago
Irvine Company San Jose, United States** Service Manager II (500+ Units)** · Date: · Dec 17, 2021 · Property: · RIVER VIEW I · Location: · San Jose, CA, 95134 · Division: · Apartments - On-Site (Apt OnSite) · Req ID: · 38592 · ****Position Summary:**** · The service manager is responsible for the overall per ...
-
Assistant Service Manager
4 weeks ago
Shea Properties San Jose, United States** Position Description** · **Assistant Service Manager - $1000 Sign On Bonus** Location **San Jose, CA** Job Code **A175** # of Openings **1** **Shea Properties Find Awesome.** · and follow the link to apply. · **Description** · The Assistant Service Manager assists the Serv ...
-
Service Manager II
4 weeks ago
Irvine Company San Jose, United States** Service Manager II (500+ Units)** · Date: Dec 17, 2021 Property: RIVER VIEW I Location: San Jose, CA, 95134 · Division: Apartments - On-Site (Apt OnSite) Req ID: 38592 ****Position Summary:**** · The service manager is responsible for the overall performance of the maintena ...
-
Operations Service Manager
2 days ago
Burlington San Jose, United States**Overview** · Are you a proven leader with a strong drive to succeed? · Do you work well in a process-driven environment where organization and efficiency are critical to success? · Are you an expert multitasker who would thrive in a high-energy environment? · If so, then th ...
-
HVAC Service Manager
44 minutes ago
ARS-Rescue Rooter San Jose, United StatesJob Description · Job DescriptionOverview · Atlas Trillo is part of a national service leader, and we are looking for a motivated, high-performing HVAC Service Manager to join our growing, successful team. As an HVAC Service Manager with us you will direct and lead HVAC Service T ...
-
HVAC Service Manager
3 days ago
Atlas Trillo Heating & Air Conditioning San Jose, United StatesCompany Name · Atlas Trillo Heating & Air Conditioning · Overview · Atlas Trillo is part of a national service leader, and we are looking for a motivated, high-performing HVAC Service Manager to join our growing, successful team. As an HVAC Service Manager with us you will dir ...
-
HVAC Service Manager
3 days ago
ARS-Rescue Rooter San Jose, United StatesJob Description · Job DescriptionOverview · Atlas Trillo is part of a national service leader, and we are looking for a motivated, high-performing HVAC Service Manager to join our growing, successful team. As an HVAC Service Manager with us you will direct and lead HVAC Service T ...
-
Operations Service Manager
2 days ago
Burlington Stores San Jose, United StatesOverview · Are you a proven leader with a strong drive to succeed? · Do you work well in a process-driven environment where organization and efficiency are critical to success? · Are you an expert multitasker who would thrive in a high-energy environment? · If so, then this m ...
Resident Services Manager - San Jose, United States - Charities Housing
Description
Job Description
Job DescriptionPOSITION: Resident Services Manager
COMPENSATION: $80,000 to $100,000/Year DOE
BENEFITS: Health, dental, vision, FSA, EAP, life insurance (LTD), 401(K), paid sick, vacation and holidays.
Charities Housing's mission is to develop, own and manage the highest quality affordable housing for extremely low and very low-income individuals, families, and those in our community with special needs. For 30 years, through service enhanced property management and structured resident involvement, Charities Housing has fostered and supported the highest standards of human dignity in our communities. The culture at Charities embraces a respectful, diverse, and empowered environment. We value a healthy work-life balance and encourage everyone to speak up and step up. Growth, mentorship, and training are priorities for our teammates. We like to think outside the box and keep our entrepreneurial spirit alive and strong as the company continues to grow. We believe in working hard, but also having fun along the way and celebrating our accomplishments.
This position offers a 4% of annual salary sign-on bonus for new hires
SCOPE:
PREREQUISITES:
Experience: Must have experience in Affordable Housing Resident Services, particularly with at risk populations, such as Rapid Re-Housing and Permanent Supportive Housing. Work related experience in social work or related field.
Ability: Must show ability to oversee multiple social services programs internally and provided by third party agencies. Understanding of contracts or Memorandum of Understandings (MOU).
Organization: Must be well organized and have the ability to prioritize duties and responsibilities, ability to multitask, and deal effectively and professionally with people and work in a fast-paced office environment.
Languages: Bilingual a plus.
MINIMUM QUALIFICATIONS:
Education: College Degree in social work or related field. Bachelor's degree preferred.
Experience: Minimum three years' experience in affordable housing resident services; or any equivalent combination of education, training, and experience, which provides the requisite knowledge, skills, and abilities for this job.
SUPERVISION RECEIVED: Receives direct supervision from the Associate Director of Property Management and may receive direction from higher level positions. May provide general supervision to lower-level positions. ESSENTIAL JOB FUNCTIONS: The following duties are normal for this position, but this list is not to be deemed all-encompassing. Other duties may be required and assigned.
ESSENTIAL JOB FUNCTIONS:
PHYSICAL REQUIREMENTS:
The above is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Charities Housing is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status, or any other classification protected by state or federal law. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. Charities Housing is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
This position will remain open until it has been filled. If we receive resumes from qualified candidates, we reserve the right to start the hiring process at any time.
Principals only. No calls please. We will only respond to those persons who are deemed qualified at the sole discretion of Charities Housing. For more information about Charities Housing, please visit our website
No relocation benefits will be provided.
Job Posted by ApplicantPro