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Guest Service Representative
1 week ago
Nothing Bundt Cakes Wilmington, United StatesBenefits: Flexible schedule At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play Guest Service, Representative, ...
Guest Services Representative - Oak Island, United States - Oak Island Accommodations
3 weeks ago
Description
** Guest Services Representative - Oak Island Accommodations**
**Job Category****:** Clerical Office/Admin **Requisition Number****:** GUEST003667 Showing 1 location **Job Details**
**Description**
**Essential Responsibilities****:**
Take guest and owner reservations and ensure accurate entry of information into the system
Respond to and follow up with inquiries via email or phone
Check arrival packets in a timely and accurate manner
Preview homes and villas in order to have the knowledge necessary to assist potential guests
Participate in Saturday/Sunday rotation for Reservation Department
Responsible for collection of payments for short and long term rentals
Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
Other duties as assigned
**Minimum Required Skills & Competencies****:**
1-year experience in customer service environment
Excellent organizational skills
Excellent communication skills
Attention to detail
Ability to multi-task
**Desired Skills & Competencies****:**
Prior knowledge of Oak Island Accommodations
**Physically you can anticipate to:**
Express or exchange ideas by means of the spoken word via email and verbally
Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time
Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
Subject to internal and external environmental conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
#oakisland
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
