- Take guest and owner reservations and ensure accurate entry of information into the system
- Respond to and follow up with inquiries via email or phone
- Check arrival packets in a timely and accurate manner
- Preview homes and villas in order to have the knowledge necessary to assist potential guests
- Participate in Saturday/Sunday rotation for Reservation Department
- Responsible for collection of payments for short and long term rentals
- Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
- Other duties as assigned
- 1-year experience in customer service environment
- Excellent organizational skills
- Excellent communication skills
- Attention to detail
- Ability to multi-task
- Prior knowledge of Oak Island Accommodations
- Express or exchange ideas by means of the spoken word via email and verbally
- Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time
- Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
- Subject to internal and external environmental conditions
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
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Guest Services Representative
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Towne Bank Oak Island, United StatesEssential Responsibilities: · * Take guest and owner reservations and ensure accurate entry of information into the system · * Respond to and follow up with inquiries via email or phone · * Check arrival packets in a timely and accurate manner · * Preview homes and villas in orde ...
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TowneBank Richmond Oak Island, United States** Guest Services Representative - Oak Island Accommodations** · **Job Category****:** Clerical Office/Admin **Requisition Number****:** GUEST03534 Showing 1 location **Job Details** · **Description** · **Essential Responsibilities****:** · Take guest and owner reservations a ...
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Guest Services Representative
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Oak Island Accommodations Oak Island, United States** Guest Services Representative - Oak Island Accommodations** · **Job Category****:** Clerical Office/Admin **Requisition Number****:** GUEST003667 Showing 1 location **Job Details** · **Description** · **Essential Responsibilities****:** · Take guest and owner reservations ...
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Laurie Insurance Group Southport, United StatesJob Description · Job DescriptionJoin an award-winning agency We continue to grow with our great team and now have 12 locations We are looking for a friendly and dependable Customer Service Representative/Receptionist to join our growing agency. The qualified candidate must enjoy ...
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Apex Ventures Calabash, NC, United States Freelance**Customer Service Representative - Calabash, NC** · **Description** · We are seeking a Customer Service Representative to provide exceptional support to our customers, including end-users, distributors, and dealers. In this role, you will handle customer inquiries through variou ...
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Bald Head Island Transportation, Inc. Southport, United States Full timeTransportation Customer Service Representative - Regular Full-Time · GENERAL STATEMENT OF JOB · Under general supervision performs shift work at the Reservations and Customer Service Center and at the Ticket Office(s). Effectively interacts with customers either in person, via ...
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Anticimex Carolinas Ocean Isle Beach, United StatesStrand Termite and Pest Control is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, and safe treatment options, and we want you At Strand Termite and Pest Control, we offer competitive pay, ongoing traini ...
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Nothing Bundt Cakes Wilmington, United StatesBenefits: Flexible schedule At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play Guest Service, Representative, ...
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Guest Services Representative - Oak Island, United States - Towne Family of Companies
Description
Essential Responsibilities:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
