- Maintain patient confidentiality at all times per the policies and procedures.
- Maintain ethical behavior at all times per the policies and procedures.
- Required to work within an assigned region that may require working at multiple health centers on different days or within more than one health center in a work day if coverage is needed.
- Actively participates in daily huddles.
- Register new and established patients for all specialties using the electronic record system as applicable, including completion of all required patient forms, accurate data entry, attachment of patient identification and updating patient information at each visit.
- Perform verification of insurance eligibility, income verification and accurately records information and attaches insurance card in the electronic record system.
- Ensures appropriate linkage to an enrollment specialist for patients who are uninsured or underinsured for assistance with application for insurance benefits.
- Respond to internal and external customer needs in a positive manner, utilizing principles of the AIDET model; exceeding their needs and expectations and providing the highest quality service to ensure the best possible outcomes.
- Answer designated telephone calls, including MOD phone as assigned, in a courteous manner, appropriately routes communication, and responds to inquiries and documents as appropriate in the electronic record system.
- Schedules, cancels and reschedules appointments for patients.
- Collects and distributes internal and external mail as appropriate.
- Conduct daily reminder and daily no show calls per the established procedure as assigned.
- Completes all assigned administrative/phone messages, patient cases and eligibility issues within the electronic record system by the close of business.
- Process new and established patients through the check-out process, as applicable, including collection of patient payments and co-pays at time of service providing receipt documentation, claim creation and submission, and scheduling of follow-up appointments as instructed by clinical staff.
- Complies with all medical record requests within the established timeframe and protocol per administrative staff.
- Performs daily cash reconciliation and batch close process at the end of each business day per process in an accurate manner.
- Complete all Core Curriculum training(s) required for this position.
- Perform all other duties as assigned.
- High school diploma or general education diploma (GED) and at least one year of previous customer service experience required.
- Previous experience as a Medical Office Assistant strongly preferred.
- Bilingual skills (English/Spanish) required.
- Ability to work late evening hours, weekend hours, and scheduled holidays.
-
Office Assistant
1 week ago
Office of the Illinois Attorney General Chicago, United States**OFFICE OF ATTORNEY GENERAL** · **CAREER OPPORTUNITY** · **POSTING #24-32** · **POSITION CLASSIFICATION**: Office Assistant · **PERMANENT ASSIGNMENT**: Deputy Chief of Staff, Administration · **BUREAU SERVED**:Health Care · **LOCATION**: Chicago · **SALARY RANGE: $45,660 - $58,8 ...
-
Office Assistant
3 weeks ago
Housing Authority of Cook County Chicago, United States**SUMMARY** · **Essential Functions** · - Performs general clerical duties, including but not limited to filing, answering telephones, photocopying, preparing mailings, typing, faxing, and file routing, retrieval and replacement. · - Performs receptionist functions and assists vi ...
-
Office Assistant
1 week ago
Ravinia Communities Chicago, United StatesJob Overview: · Exceptional communication, customer service and people skills · Outgoing, friendly personality - Customer focused · Good organizational skills, follow-up and follow through · Ability to handle multiple tasks at one time · Self-motivated; can work independently · P ...
-
Office Assistant
1 day ago
The Michaels Organization Chicago, United States**Location: Irene McCoy Gaines** · **Overview** · **Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings and well-managed properties. Our business is about people who need a place to call home and the people of Michaels who ...
-
/office Assistant/
17 hours ago
T Fitness Chicago, United StatesWe are currently looking for Office Assistant full or part-time available (Hiring Fast) · **Job Types**: Full-time, Part-time · Pay: $ $30.00 per hour · Schedule: · - Monday to Friday · Work Location: In person ...
-
Office Assistant
1 week ago
Second Act Boutique Chicago, United States_**Do you have amazing customer service skills and love helping others? Do you have experience working with insurance companies on behalf of patients?**_ · Second Act Boutique has been serving women cancer survivors for 16 years. We treat our customers like family. If you are ser ...
-
Office Assistant
1 day ago
Galron windows and doors Chicago, United StatesAn office assistant/dispatcher for a sliding doors and windows company plays a crucial role in coordinating and managing the flow of operations related to the installation and service of sliding doors and windows. The job description for a dispatcher in this context may include t ...
-
Office Assistant
2 days ago
Zeman Homes Chicago, United StatesMobile Management, a division of Zeman Homes, is looking for a full-time Multi-Site Operations Assistant. This position, located in Chicago, IL, supports several properties with various operational duties designed to help the properties be successful. · In addition to the compens ...
-
Assistant Office Manager
2 weeks ago
DePaul University Chicago, United States**The Highlights**: · The Assistant Office Manager assists the Associate Director of Clinical Operations (ADCO) and the Associate Director of Clinical Education (ADCE) in day-to-day operations, management of technology systems, and serves as the primary point of contact for the c ...
-
Medical Office Assistant
3 weeks ago
University of Illinois Chicago, United States**Medical Office Assistant - Surgery, College of Medicine** · **Hiring Department**: Surgery · **Location**: Chicago, IL USA · **Requisition ID**: · **Posting Close Date**: May 22, 2024 · **About the University of Illinois Chicago** · UIC is among the nation's preeminent urban p ...
-
Front Office Assistant
2 weeks ago
Chicago Area Rehabilitation Experts Chicago, United StatesBusy Lincoln Park Physical Therapy clinic seeking a hard-working individual for a full-time Front Office Associate position. This position is integral to the clinic, and we are looking for someone with excellent communication skills, a positive attitude, and the desire to help pe ...
-
Medical Office Assistant
3 weeks ago
AUNT MARTHAS HEALTH AND WELLNESS INC Chicago, United StatesAunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what ...
-
Office Assistant/receptionist
3 weeks ago
RED RIVER MOUNTAIN ADVENTURES Chicago, United StatesOverview: · **Responsibilities**: · - Assist with general office tasks such as filing, data entry, and organizing documents · - Coordinate projects and schedules to ensure timely completion · - Perform proofreading tasks for various documents · - Provide excellent customer servic ...
-
Bookkeeper/office Assistant
3 weeks ago
Lakeside Construction Chicago, United States**Comfort with Financial Data**: Comfortably handling financial data is crucial. This includes overseeing accounts payable and receivable, as well as other finance-related tasks. · **Responsibilities** · - Track expenses, budget, preparing reports for accountant, cash flow, recei ...
-
HR and Office Assistant
1 day ago
Magnolia Capital Chicago, United States**Company Overview** · Magnolia Capital ("Magnolia") is a Chicago-based real estate investment firm focused on finding and creating value within the residential real estate space. Magnolia was founded in 2016 with a focused vision to redefine rental housing investing through empo ...
-
Loan Officer Assistant
2 days ago
New American Funding Chicago, United StatesOverview: · **Position**:Loan Officer Assistant · **Position Summary**: · The Loan Officer Assistant (LOA) works directly with and supports the loan origination staff (loan officers, sales managers etc.). By working collaboratively with the loan origination staff and processing t ...
-
Part-time Office Assistant
3 weeks ago
RPM Steak Chicago, United States Part time**Hiring Immediately: Office **Assistant**** · **Benefits**: · - BCBS health insurance & other options including dental · - Employee Assistance Program (EAP) · - Restaurant discounts · - Opportunities for career growth · RPM Steak brings a chef-driven approach to a traditional st ...
-
Executive Assistant/office Manager
2 weeks ago
TC Transcontinental Chicago, United States**TC Transcontinental Packaging - Executive Assistant/Office Manager **:**Create value at TC Transcontinental.**At TC Transcontinental, we've got it made, and that's because of the expertise of our team.** We are currently looking for a full-time executive assistant and office ma ...
-
Part-time Office Assistant
2 weeks ago
KIPP Chicago, United States Part time**Company Description** · **Job Description** Position Overview** · The Office Assistant (OA) assists with overseeing the support functions required to run an efficient, thriving school. As well as a safe, clean, and welcoming learning environment. The Office Assistant supports K ...
-
Part-time Office Assistant
3 weeks ago
RPM Italian - Chicago Chicago, United States Part time**Hiring Immediately: Office **Assistant**** · **Benefits**: · - BCBS health insurance & other options including dental · - Employee Assistance Program (EAP) · - Restaurant discounts · - Opportunities for career growth · Created by Bill and Giuliana Rancic with RJ, Jerrod, and Mo ...
Medical Office Assistant - Chicago, United States - AUNT MARTHAS HEALTH AND WELLNESS, Inc.
Description
Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best—provide healthcare and wellness. As a part of our commitment to health and safety, COVID-19 vaccines are required for all employees, as well as all newly hired employees. We require documentation upon hire.
Aunt Martha's Community Health Center in Humboldt Park
SUMMARY:
Under the direct supervision of the Nurse Manager, the Medical Office Assistant (MOA) performs general registration functions including appointment scheduling, insurance verification, collection of applicable co-pays and deductibles, manages the timely and accurate collection of important patient information, and functions as a resource to patients entering the facility. Demonstrates superior relationship building and customer service skills. Has the ability to function in a multi-tasking, multiple priorities environment, while maintaining accuracy and attention to detail.
ESSENTIAL DUTIES AND RESPONSIBILITIES