Office Assistant - Chicago, United States - Housing Authority of Cook County

Description

• Performs general clerical duties, including but not limited to filing, answering telephones, photocopying, preparing mailings, typing, faxing, and file routing, retrieval and replacement.
• Performs receptionist functions and assists visitors with high degree of professionalism.
• Makes computer entries in an accurate and timely manner.
• Utilizes computer system for entering or viewing data/codes such as inspection outcomes, work orders, rent amounts, etc, within required time frames.
• Updates and merges information to master file as necessary.
• May monitor, distribute, and prepare purchase orders for office supplies as necessary.
• May review documents which are submitted for completeness and validity.
• May maintain and update waiting list as necessary.
• May calculate tenant payments to determine eligibility for assistance.
• May prepare presentation packets for briefings.
• Assists in intake area as requested.
• Processes paperwork of applicants.
• Responds to all phone, mail or visitor inquiries.
• Maintains files, logs, and prepares reports as instructed.
• Utilizes available records to provide correct and timely assistance to callers, visitors, and other staff members, as instructed.
• Types letters, memoranda, and other required communication/reports.
• Answers and screens telephone calls and refers them to the proper source.
• Sorts, opens, and distributes mail/faxes on the same day as received.
• Maintains a filing system and processes incoming correspondence as instructed.
• Compiles and generates reports.
• Rotates files to storage when necessary.
• Performs all duties in accordance with Authority policies.
• Meets or exceeds applicable jobrelated HUD performance standards such as: review new intake clients for eligibility within 30 days; review and request third party verification within 10 days; answer calls and greet visitors within three minutes, etc.

• May serve as a backup to other employees on leave/break.
• Complies with applicable jobrelated local, state, and federal regulations.
• Responsible for safety while performing all facets of job and observes all Housing Authority safety procedures, as well as all local, state, and federal safety laws and regulations.
• Promotes positive customer relations.
• Performs other duties as assigned.

• High school diploma or equivalent. College level coursework or secretarial training preferred.
• Twofour (24) years related work experience.
• Certified voucher specialist or occupancy specialist preferred.

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

• 8 hour shift
• Monday to Friday

• High school or equivalent (preferred)

• Chicago, IL 60603: Relocate before starting work (required)