Office Assistant - Chicago, United States - Second Act Boutique

Description

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Do you have amazing customer service skills and love helping others? Do you have experience working with insurance companies on behalf of patients?_

Second Act Boutique has been serving women cancer survivors for 16 years. We treat our customers like family. If you are service driven, and have experience working with insurance companies we would like to speak with you.

We are seeking to add an office assistant with extraordinary people skills including building customer relationships and providing excellent customer service.

To be successful in this position you must be a friendly, empathetic, enthusiastic, and positive team player who enjoys working with a small, close-knit team.

Must have experience with insurance companies and medical billing.


MAIN DUTIES:

• Review and analyze medical records, invoices, and insurance claims
• Verify the accuracy of patient information, diagnosis codes (ICD9/ICD10), and procedure codes
• Ensure compliance with coding guidelines and regulations
• Identify and resolve billing discrepancies or errors
• Communicate with healthcare providers, insurance companies, and patients regarding billing inquiries or disputes
• Prepare and submit claims for reimbursement to insurance companies
• Follow up on unpaid claims and denials to ensure timely payment
• Maintain accurate records of billing activities

PLEASE NOTE:

YOU MUST ANSWER THE QUESTION:

Please tell us why you feel you will be a good fit for this position, OR YOUR APPLICATION WILL NOT BE CONSIDERED FOR THIS ROLE.

QUALIFICATIONS:

• High school diploma or equivalent; associate's degree in healthcare administration or related field preferred
• Previous experience in medical billing or coding required
• Proficiency in medical terminology, ICD9/ICD10 coding, and medical office procedures
• Familiarity with DRG (Diagnosis Related Group) coding is a plus
• Strong attention to detail and accuracy
• Excellent analytical and problemsolving skills
• Effective communication skills, both written and verbal
• Ability to work independently and as part of a team

Second Act is a cancer recovery boutique accredited by the American Board for Certification in Orthotics, Prosthetics & Pedorthics, Inc.

We carry post-breast surgery garments including mastectomy bras, prostheses, compression sleeves, wigs and accessories. Additional retail items that can be purchased off the rack including camisoles, tank tops, t-shirts, swimsuits, hats and scarves.'


Job Types:
Full-time, Part-time


Pay:
$20.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Please tell us why you feel you will be a good fit for this position.

Work Location:
In person