Jobs

    Head of Compliance Operations - Florida, United States - Wells Fargo

    Wells Fargo
    Wells Fargo Florida, United States

    3 days ago

    Wells Fargo background
    Description

    Why Wells Fargo:
    This is where your career truly begins.

    We rank #2 overall in the country on LinkedIn's Top Companies list as the best workplace "to grow your career" (#1 among financial services companies).

    We offer competitive salaries and one of the richest benefits packages in the industry. Our 'Well Life' program focuses on work-life balance and the mental, financial, and physical health of our employees. We're proud of our employee-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.


    About this role:

    Wells Fargo is seeking a Branch Operations Coordinator for Branch Banking as part of the Consumer and Small Business Banking division.

    Learn more about the career areas and business divisions at .


    Required Qualifications:
    ~2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.


    Desired Qualifications:
    Ability to provide strong customer service while listening, eliciting information, and comprehending customer issues.
    Ability to educate and connect customers to technology and share the value of mobile banking options.
    Ability to interact with integrity and professionalism with customers and employees.
    Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
    Cash handling experience.
    Well-organized, independent, and able to prioritize in a fast-paced environment.
    Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.

    Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.

    Knowledge and understanding of retail compliance controls, risk management, and loss prevention.
    Motivate others to achieve full potential and meet established business objectives.


    Job Expectations:
    Ability to work weekends and holidays as needed or scheduled.
    This position is not eligible for Visa sponsorship.


    Job Location:
    ~ 7801 N Atlantic Ave, Cape Canaveral, FL 32920
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