Site Services Supervisor - Fall River, MA, United States - Cipla USA

Description

About Cipla

Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world.

Driven by the purpose 'Caring for Life', Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world.

In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division.

InvaGen Pharmaceuticals, Inc.

InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with a focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla's respiratory business in the United States.

Job Title

Site Services Supervisor (Field Support and Vendor Operations Management)

Organization Name

InvaGen Pharmaceuticals, Inc., a Cipla subsidiary

Location

927 Currant Road, Fall River, MA 02720

Employment Type

(Hourly/ Full Time)

Full-time, Salaried Exempt

Salary Range

(Base/ Hourly)

$75,000.00 to $90,000.00 annual base. The salary range mentioned is an anticipated base salary range for this position. The exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.

Benefits

In addition to a fulfilling career and competitive salary, the Company offers a comprehensive benefits package to include a 401(k) savings plan and matching, health insurance - medical/dental/vision, health savings account (HSA), flexible spending account (FSA), paid time off (PTO) - vacation/sick/flex time, paid holidays, short-term disability (STD), long-term disability (LTD), parental leave, paid and unpaid family leave, employee discounts, pet insurance, and other benefits.

Work Hours/Shift/ Remote

8:30 AM to 5:30 PM, General Shift

Onsite, no remote work. Some extended hours and/or weekends are required as needed.

Notice to Applicants

The job posting is for local applicants only. It is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. subsidiaries or affiliates. No new employment sponsorship will be provided. Relocation is negotiable for eligible candidates.

Equal Opportunity Employer

Cipla and its U.S. affiliates is an equal opportunity employer. The Company does not discriminate in its hiring process based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter.

Scope of Role

The content and statements documented in this job description are designed to describe the general nature and level of work as well as provide a basic understanding of the role, responsibilities, and expectations of the person assigned to perform the job. This job description is not designed to provide an exact or exhaustive list of all job duties, tasks, skills, and qualifications. The intent of this job description is to be representative of the knowledge, skills, and abilities needed to satisfactorily perform the essential functions of the position satisfactorily and in accordance with the established performance expectations.

This position is a site leadwho works under general supervision on some tasks and projects. Many decisions may have legal and compliance implications, and/or affect the financial management and operations of the business. Decisions are reviewed for quality of judgment, and overall adequacy and accuracy to minimize impacts.

General Position Overview

This position reports to the Head of Administration & Site Services. The individual performing this supervisory role will manage and oversee the daily field support for vendor-managed services and other operational activities and tasks including but not limited to vendor relationships, and managed services for non-GMP business-related support operations. The role will help plan, lead, and manage projects, develop and implement documented processes to manage costs, and qualitatively improve the variety of services needed to keep the site operational and support the facility and employee team members.

These services include (but are not limited to) all non-manufacturing housekeeping and janitorial services, landscaping, snow removal and salt sprinkling, security and parking management, pest control, general and proprietary waste management, emergency alarm systems (DEA controlled substances, fire alarm, burglary alarm, and control substance security systems), real estates, and capital expenditures.

Additionally, this role will handle and ensure all employee service needs are met including the ordering of employee uniforms and lockers, vending machines, consumables, and other office supplies. The selected individual will partner with all appropriate stakeholders on the development and execution of [non-GMP] site-related tasks, processes, policies, and procedures.

Responsibilities/ Accountabilities

• Manage the development, implementation, and continuous improvement of [non-GMP] site-related services and business operations.
• Partner with internal/external Security subject matter experts to assist with security and risk assessments of all facilities, including security technology systems, and ensure compliance with applicable state and federal laws and regulations.
• Collaborate with leadership to administer improvements in contracted services and cost management to include budget controls and cost reduction.
• Maintain positive, working relationships with vendors and alternative vendor sources.
• Advise senior leaders on pertinent issues where improvement is needed.
• Conduct meetings, deliver presentations, and prepare reports on service-related matters including performance, violations of regulations, policies, and procedures.
• In partnership with Facilities Management and Security work to implement and oversee access control system, key management system, and processes to maintain appropriate checks and balances.
• Oversight and control of supplies, consumables, and other facility-related equipment.
• Manage the scheduling, oversight, and deployment of all Site Services related contractors including the office cleaning staff, property management-related services, and, when appropriate, security guards.
• Develop and support processes with Security for the administration and issuance of site-related physical access controls and the administration of all employee access ID badges.
• Solicit and organize vendor bids, process purchase order requests, and submit and track vendor invoices for payment using internal systems.
• When necessary, partner with the Site HR team and Security to complete [necessary] internal HR and security-related investigations.
• Support the Head of Administration & Site Services with the drafting, implementation and enforcement of policies, procedures, standards, and protocols to deliver effective and efficient services to the business.

Education Qualifications

• A minimum of an Associate's degree or higher in Business Administration, Facilities Management, Security Management, Engineering, Pharmaceutical Sciences, or other relevant field of study from an accredited institution is preferred.
• A bachelor's degree (or foreign equivalent) or higher in Business Administration, Facilities Management, Security Management, Engineering, Pharmaceutical Sciences, or other relevant field of study from an accredited institution is preferred.

Experience

• A minimum of eight(8) years of relevant work experience in a manufacturing setting.
• A minimum of three (3) years of strong facilities management, vendor management and/or project management experience.
• Experience managing across departments/functions and sites to deliver services.
• Experience working with multiple vendors to deliver site services and ensure no service disruptions, security breaches, or impacts to operations.
• Experience using SAP business/financial information system.
• Solid program/project management experience.
• Experience drafting and negotiating contract terms and conditions for service agreements.
• Experience managing and interfacing with outsourced and vendor services as well as supervising contractor personnel.
• Current knowledge of facilities and personnel security protocols and procedures.
• Experience working in manufacturing settings and shifts. GMP Pharmaceutical manufacturing experience highly preferred.
• Experience addressing business continuity matters.
• Must have knowledge of relevant laws and regulations related to areas such as security, current Good Manufacturing Practices (cGMP) in the pharmaceutical industry.
• Familiarity with burglar and fire alarm systems maintenance and operations is preferred.
• Experience managing large functional budget (USD millions) and staying within budget constraints and cost optimization priorities preferred.

Skills/ Competencies

• A high ethical and integrity standard and must be able to maintain confidentiality of proprietary and other business information.
• A high level of technical aptitude and proficiency in systems such as SAP and Concur.
• Proficient user of Microsoft Office tools such as Word, Excel, PowerPoint, Outlook, Explorer, and other business systems.
• Knowledge of purchase orders, requisitions, capital expenses, and operating expenses.
• Budget management, contracts management and negotiations skills.
• Excellent communications skills in English - business writing, technical writing, verbal, presentations, interpersonal, and organizational, internally and externally at all levels.
• Excellent analytical and problem-solving skills. Must be able to demonstrate competent judgement, decision-making, and analytical thinking skills.
• Results and resolution-oriented
• Must be able to train others on applicable policies and procedures.
• Must be a systems thinker, customer service-oriented, and collaborative.

Physical and Other Job Requirements

• Able to lift 15 pounds with or without assistance.
• Able to frequently stand, bend, walk, sit, climb, balance, stoop or crouch, kneel, reach, push, pull, grasp, feel, talk, write, type, listen and hear.
• Must be able to work some weekends and extended hours based on as needed and required.
• Must be willing to work any shift or site as required.
• Must be able to travel domestically and internationally as needed (typically less than 20% but frequency may vary based on business needs).
• Must be able to wear personal protective equipment (PPE) such as hard hat, hair net, safety shoes, glasses, lab coat, and other required gear.