- Manage the development, implementation, and continuous improvement of [non-GMP] site-related services and business operations. (These services include (but are not limited to) all non-manufacturing housekeeping and janitorial services, landscaping, snow removal and salt sprinkling, security and parking management, pest control, general and proprietary waste management, emergency alarm systems (DEA controlled substances, fire alarm, burglary alarm, and control substance security systems), real estates, and capital expenditures.)
- Partner with internal/external Security subject matter experts to assist with security and risk assessments of all facilities, including security technology systems, and ensure compliance with applicable state and federal laws and regulations.
- Collaborate with leadership to administer improvements in contracted services and cost management to include budget controls and cost reduction.
- Maintain positive, working relationships with vendors and alternative vendor sources.
- Advise senior leaders on pertinent issues where improvement is needed.
- Conduct meetings, deliver presentations, and prepare reports on service-related matters including performance, violations of regulations, policies, and procedures.
- In partnership with Facilities Management and Security work to implement and oversee access control system, key management system, and processes to maintain appropriate checks and balances.
- Oversight and control of supplies, consumables, and other facility-related equipment.
- Handle and ensure all employee service needs are met including the ordering of employee uniforms and lockers, vending machines, consumables, and other office supplies
- Manage the scheduling, oversight, and deployment of all Site Services related contractors including the office cleaning staff, property management-related services, and, when appropriate, security guards.
- Develop and support processes with Security for the administration and issuance of site-related physical access controls and the administration of all employee access ID badges.
- Solicit and organize vendor bids, process purchase order requests, and submit and track vendor invoices for payment using internal systems.
- When necessary, partner with the Site HR team and Security to complete [necessary] internal HR and security-related investigations.
- Support the Head of Administration & Site Services with the drafting, implementation and enforcement of policies, procedures, standards, and protocols to deliver effective and efficient services to the business.
- 8+ years of relevant work experience in a manufacturing setting.
- 3+ years of strong facilities management, vendor management and/or project management experience.
- AS/BS in Business Administration, Facilities Management, Security Management, Engineering, Pharmaceutical Sciences, or other relevant field of study from an accredited institution is preferred.
- Experience managing across departments/functions and sites to deliver services.
- Experience working with multiple vendors to deliver site services and ensure no service disruptions, security breaches, or impacts to operations.
- Experience using SAP business/financial information system.
- Solid program/project management experience.
- Experience drafting and negotiating contract terms and conditions for service agreements.
- Experience managing and interfacing with outsourced and vendor services as well as supervising contractor personnel.
- Current knowledge of facilities and personnel security protocols and procedures.
- Experience working in manufacturing settings and shifts. GMP Pharmaceutical manufacturing experience highly preferred.
- Experience addressing business continuity matters.
- Must have knowledge of relevant laws and regulations related to areas such as security, current Good Manufacturing Practices (cGMP) in the pharmaceutical industry.
- Familiarity with burglar and fire alarm systems maintenance and operations is preferred.
- Experience managing large functional budget (USD millions) and staying within budget constraints and cost optimization priorities preferred.
- A high level of technical aptitude and proficiency in systems such as SAP and Concur.
- Proficient user of Microsoft Office tools such as Word, Excel, PowerPoint, Outlook, Explorer, and other business systems.
- Knowledge of purchase orders, requisitions, capital expenses, and operating expenses.
- Budget management, contracts management and negotiations skills.
- Excellent communications skills in English – business writing, technical writing, verbal, presentations, interpersonal, and organizational, internally and externally at all levels.
- Excellent analytical and problem-solving skills. Must be able to demonstrate competent judgement, decision-making, and analytical thinking skills.
- Must be able to train others on applicable policies and procedures.
- Must be a systems thinker, customer service-oriented, and collaborative.
- Must be able to work some weekends and extended hours based on as needed and required.
- Must be willing to work any shift or site as required.
- Must be able to travel domestically and internationally as needed (typically less than 20% but frequency may vary based on business needs).
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SIte Services Supervisor - Fall River, United States - NESCO Inc
Description
A major pharmaceutical client or ours is looking for a Facilities Supervisor (Field Support and Vendor Operations Management). This is a permanent position and is onsite in Fall River, MA. The salary range for the role is $75,000 - $90,000 annually.
If you are interested, please email a copy of your resume to
Responsibilities
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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