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Banquet Server - Anaheim, United States - Wincomehospitality
Description
** Banquet Server**
** The Westin Anaheim ResortAnaheim, CA**
Banquet Server
Part-time On-call **OVERVIEW:** The Westin Anaheim Resorts Banquet Server represent the highest revenue generating department in the resort, and by this; the banquet server will have a charismatic personality and banqueting experience that encases the best banquet events in Orange County by applying impeccable serving abilities for all our guests. The Banquet Server maintains a clean and organized work environment.
**Banquet Server Attendant Responsibilities**
Run food from the kitchen to the banquet event floor on demand
Set Up tables as directed
Assist with food and table prep before the event begins
Set up buffets with food presentation standards and practices in mind, ensuring safe food handling performance
Serve all plated events to guests and respond to requests for beverages, appetizers and other needs
Clear used dishes and glasses between courses
Communicate with banquet supervisor/captain as well as other servers and event organizers
Serve alcoholic and non-alcoholic beverages
Open wine and take drink orders
Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
Able to anticipate needs while serving the event floor
Wiping down and sanitizing surfaces such as tables, chairs, food counters, cappuccino and coffee machines, ice dispenser, beverage and salad station, etc.
Ensure all Covid 19, Eco Sure, HD and HACCP standards are being strictly adhered to.
****Position Requirements****
High School Diploma required or equivalent high level education.
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by guests.
Must be able to multitask.
Must be able to maintain confidentiality of information.
Proven restaurant/banquets serving or waitering experience
Attention to cleanliness and safety
Patience and customer-oriented approach.
Excellent people skills with a friendly attitude.
Responsible and trustworthy.
Should have prior experience with 4 Diamond rated hotel.
****Physical Requirements****
Must be able to tolerate temperature changes from hot to cold and cold to hot.
Sit, stand, walk, stoop, kneel, crouch, or crawl occasionally.
Must be able to move tables and chairs throughout the shift.
Must be able to exert physical effort in transporting 40 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods
Heavy work Occasionally lift and/ or move up to 50lbs of force.
Light work - Frequently lift and move up to 10lbs.
Required to lift trays of food or food items weighing up to 30 lbs. occasionally.
****Additional Job Requirements****
Ability to apply creative solutions to practical problems and situations where limited standardization exists. Ability to remain flexible in determining a variety of problem-solving approaches. The employee must have the ability to maintain emotionally healthy composure and professionalism in stressful situations
Language: Required to speak, read and write English, with fluency in other languages preferred.
Availability; Must be able and flexible to work as required by business demands most specifically days, nights, weekends & holidays.
Must be 21 years of age and over
Must have a valid drivers license.
Must possess a valid Food Handlers Card as required by the County
**EOE/M/F/D/V/SO**
**We participate in E-Verify**