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    Front Desk Professional/Manager - Richmond, United States - Long Meadows Family Dentistry

    Long Meadows Family Dentistry
    Long Meadows Family Dentistry Richmond, United States

    4 weeks ago

    Default job background
    Full time
    Description
    Dental Office Front Desk Professional

    Responsibilities:
    • Maintain phones, greet and check in/out patients.
    • Maintain a full schedule of patients daily.
    • Assist patients with understanding and accepting their clinical diagnosis.
    • Coordinate financial agreements for the patient's financial responsibility of dental treatment.
    • Check and respond to voicemails and emails left for the office.
    • Insurance eligibility verification.
    • Submit electronic and manual claims.
    • Enter insurance payments and explanation of benefits into patient charts.
    • Appeal denied claims.
    • Monitor the insurance aging report and follow-up on Account Receivables.
    • Manage daily transactions including patient payments and insurance receipts.
    • Send patient statements in cases that it is warranted.
    • Miscellaneous administrative duties.

    Required Experience:
    • Bilingual preferred.
    • A minimum of 2 years experience in dental office.
    • Proficiency in Eaglesoft/ Open Dental preferred.

    Required Skills:
    • Teamwork: Work to develop friendly and supporting team atmosphere.
    • Adaptability: Adapts to change in direction to support changing priorities.
    • Communication: Expresses ideas clearly and concisely.
    • Self-Management: Ability to multi-task and exhibit good time management and organization skills to maximize productivity.
    • Functions effectively under pressure.
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