Hybrid $21.63 Service Analyst - Cranberry Twp, United States - RemX | The Workforce Experts

RemX | The Workforce Experts Cranberry Twp, United States

3 days ago

Description

Job DescriptionJob Description

RemX is seeking a Service Analyst for our client. In this role you will form as part of the Service Management track within IT functions. This candidate will provide support to end-users and provide pro-active monitoring of computer systems through ITIL methodology best practices of Incident, Problem, and Knowledge centered support.

Title: Service Analyst Associate (IT Help Desk)
Contract: 11/28/2023 3/28/2023 (Possibility to extend contract)
Location: Hybrid (Cranberry Township, PA 16066)
Pay: $21.63
Hours: Mon-Fri 7:00am-4:00pm
Training: 3 days Onsite
Covid Schedule Restrictions: In office on Tuesdays and Thursdays and Remote on Monday, Wednesday, and Friday. (Beginning in January 2024, Remote will be on Monday and Friday and in office on Tuesday, Wednesday, and Thursday.)

Duties

Candidates will perform work at an intermediate level. You will provide support to end users and IT systems on a variety of issues. Identify, research, and resolve technical problems. Respond to telephone calls, emails, and personnel requests for technical support. Perform pro-active monitoring of computer systems through appropriate tools. Document, track, and monitor problems to ensure timely resolutions. Work directly with customers on resolving problems that typically take greater time and experience to resolve. Participate in various projects to monitor and improve responsiveness to customer, plan, and monitor goals.

Education & Experience Required

4-year degree in Information Technology, or related discipline
1-3 years technical support experience in a computer-related area
Knowledge of commonly used concepts, practices, and procedures in the related field
Working knowledge of related ITIL standards or best practices
Intermediate knowledge of infrastructure support components
Standard desktop, tools & utilities
Server operating systems, tools & utilities
IT networks and voice services
IT security and Disaster recovery
Process control and monitoring
Call Center technologies

Preferred Skills

Advanced troubleshooting skills
Successful completion of the IT Entry Logic and Problem Solving Test
Strong analytical abilities to quickly resolve technical problems, evaluate alternative approaches and to recommend the most feasible and economical solutions
Strong analytical, communication, problem solving, and organizational skills
Ability to work without close supervision while ensuring that tasks are done effectively and consistently
Strong verbal communication skills, including the ability to document operations procedures
Ability to effectively work independently or in a team environment
Ability to effectively interact with a diverse user base
Availability to work rotating shifts and holidays
Ability to work in an office or retail store environment with sensitivity for safety and physical security

Success Factors

Prime Success Factors (focus on results, drive change, promote teamwork, build trust & respect, understand market & customer perspective)
Attend to Detail
Communicate and Share Information
Manage Complexity
Solve Problems
Take Responsibility

Company DescriptionAbout RemX- The professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Company DescriptionAbout RemX- The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r
\r
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r
\r
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

French Bilingual Service Analyst Associate I

2 days ago

estaffing Inc Cranberry Township, United States

Job Description · Job DescriptionPosition: French Bilingual Service Analyst Associate ITownship, PA, HYBRID ROLE-Dur: 3 Months contract roleSft: Mon-Fri 7:00am-4:00pm, 8:00am-5:00pm, 9:00am-6:00pm, Saturday 7:00am-4:00pm · Description: · The Service Analyst job forms part of the ...
French Bilingual

1 day ago

Genesis10 Cranberry Township, United States

Genesis10 is seeking a French Bilingual Service Analyst Associate I for a hybrid 4-month contract position with a leading client in Cranberry Township, PA. This role pays $22.50 /hour W2 based on experience. Candidates applying must be a US Citizen or Green Card Holder and able t ...
French Bilingual Helpdesk Analyst

2 days ago

Tricon Solutions Cranberry Township, United States

Job Description · Job DescriptionLocation: 400 Bertha Lamme Drive, Cranberry Township, PA · Type: 4 months contract on W2 with intention to extend · Onsite/Remote: The job is currently in office on Tuesdays, Wednesdays, and Thursdays and remote work from home on Monday and Frida ...
Product, Category Analyst

3 days ago

Giant Eagle Cranberry Twp, United States

Job Summary · As a Product, Category Analyst, you will provide quality analytical support to the Merchandising Strategy Team with respect to customer insights, category strategy development, cross-category and customer-centric analysis and other activities on an ad-hoc basis. Le ...
Merchandising Category Analyst

1 week ago

Giant Eagle Cranberry Twp, United States

Job Summary · As a Merchandising Category Analyst, you will provide quality analytical support to the Merchandising Strategy Team with respect to customer insights, category strategy development, cross-category and customer-centric analysis and other activities on an ad-hoc basi ...
Merchandising Category Analyst

6 days ago

Giant Eagle Cranberry Twp, United States

Job Summary · As a Merchandising Category Analyst, you will provide quality analytical support to the Merchandising Strategy Team with respect to customer insights, category strategy development, cross-category and customer-centric analysis and other activities on an ad-hoc basi ...
Category Analyst

2 weeks ago

Giant Eagle Cranberry Twp, United States

Job Summary · As a Category Analyst, you will provide quality analytical support to the Merchandising Strategy Team with respect to customer insights, category strategy development, cross-category and customer-centric analysis and other activities on an ad-hoc basis. Leveraging ...
Financial Analyst I

1 week ago

Omnicell Cranberry Twp, United States

Job Description · Financial Analyst I - Corporate FP&A · Omnicell is currently seeking a Financial Analyst to join the Corporate Financial Planning & Analysis team to support monthly forecasting, annual budgeting, ad-hoc analysis, and other FP&A responsibilities. This role will ...
Application Architect

5 days ago

Westinghouse Electric Company Cranberry Twp, United States

Reference #: 17140 Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qua ...
Senior Analyst

4 days ago

Westinghouse Electric Company Cranberry Twp, United States

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while ...
Sr. Revenue Analyst

1 week ago

Omnicell Cranberry Twp, United States

Job Description · POSITION SUMMARY: · The Senior Revenue Analyst is responsible for the accuracy of the Windows 10 revenue recognition, including the establishment of initial and ongoing processes and procedures to appropriately account for any manual revenue adjustments over th ...
Supply Chain Analyst

1 week ago

IPEG Industrial Group Cranberry Twp, United States

Job Type Full-timeDescriptionConair, as part of Piovan Group, is the leading producer of auxiliary equipment for plastics processing in the world. We make and market over 450 different products, including resin-drying systems, blenders, feeders and material-conveying systems, tem ...
Supply Chain Analyst

1 week ago

The Conair Group Cranberry Twp, United States

Conair, as part of Piovan Group, is the leading producer of auxiliary equipment for plastics processing in the world. We make and market over 450 different products, including resin-drying systems, blenders, feeders and material-conveying systems, temperature-control equipment, a ...
Technical & Financial Solutions Specialist

4 days ago

Herbert Rowland & Grubic Cranberry Twp, United States

HRG is an employee-owned, nationally recognized consulting engineering, planning, and infrastructure solutions firm. · We are actively seeking a Technical and Financial Solutions Specialist to join our dedicated team of professionals in Cranberry Township, PA. As a Technical and ...
Helpdesk Representative I

1 day ago

Qodoro Global LLC Cranberry Township, United States

Job Description · Job Description- Job Title: French Bilingual Service Analyst Associate I - Role: Support to end-users and pro-active monitoring of PPG's computer system through ITIL methodology best practices of Incident, Problem and Knowledge centered support. - Start Date: 05 ...
Helpdesk Representative

1 day ago

estaffing Inc Cranberry Township, United States

Job Description · Job DescriptionJob Description-The Service Analyst job forms part of the Service Management track within the IT function. Members of this family provide support to end-users and provide pro-active monitoring of PPG?s computer system through ITIL methodology best ...
Desktop Support Analyst

1 week ago

PLS Logistics Cranberry Township, United States

Job Description · Job DescriptionJob summary · The Desktop Support Analyst will be responsible for supporting PLS desktop and Laptop Computing environment · Summary of essential job functions · Respond to user, and system trouble tickets; maintains systems by researching and reso ...
Travel Physical Therapist

53 minutes ago

Supplemental Health Care Farmington, MO, United States

Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Farmington, Missouri. · Job Description & Requirements · Specialty: Physical Therapist · Discipline: Therapy · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · ...
Travel Physical Therapist

55 minutes ago

Supplemental Health Care Farmington, MO, United States

Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Farmington, Missouri. · Job Description & Requirements · Specialty: Physical Therapist · Discipline: Therapy · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · ...
Travel Physical Therapist

53 minutes ago

Supplemental Health Care Festus, MO, United States

Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Festus, Missouri. · Job Description & Requirements · Specialty: Physical Therapist · Discipline: Therapy · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supp ...