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Service Manager - New York, United States - Manhattan Motorcars
Description
**Manhattan Motorcars** is an elite new and pre-owned retailer of Porsche, Bentley, Lamborghini, and Bugatti vehicles conveniently located in New York City, respected as one of the most successful luxury and performance automotive dealers in the world. We have unmatched sales and service continuously from 1995-Present. Our soaring Sales and CSI reflect the professionalism and dedication to our clients and the lifestyle for which **Manhattan Motorcars** has become known.
At **Manhattan Motorcars,** we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. **Manhattan Motorcars** is always looking for a qualified, driven and professional individuals to join our sales and service teams to begin a career with our luxury dealerships.
**What We Offer**
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Saturday Lunches
Discounts on products and services
**Responsibilities**
Oversee operations in an auto service unit to ensure compliance with quality standards
Contact clients and convince them to bring vehicles to their unit for repairs
Oversee the inspection of automobiles to identify faulty components and facilitate a process for repairs
Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
Conduct price negotiations with clients to reach a favorable bargain for both management and client
Oversee the hiring and training of an effective auto service team
Maintain an accurate record of all accounts and relevant financial information
Monitor inventory to regulate and ensure availability of required vehicle parts
Ensure automotive service staff comply with environmental laws and regulations
Oversee the procurement of vehicle parts, automotive equipment, and various other items required in an auto service department
Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
Listen to client complaints and assist in addressing their issues and resolving challenges
Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
Assign and schedule work duties to auto service staff according to their skills
Follow up customers to obtain feedback and ensure they are satisfied with received service
Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry
**Qualifications**
At least 5 years of automotive service experience is required
High school diploma or GED required
2 or 4-year college degree preferred
Must have experience with dealer management systems
A desire to coach and train team to exceed their goals
Excellent computer skills needed
Ability to be analytical, problem solve and multitask
Self-motivated, enthusiastic presence in a team environment
Strong written and communications skills
Consistent and stable work history
Must have a valid drivers license
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
**Apply for Service Manager**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Signature and Verification
I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 2/17/2022