- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Maintain Customer Happiness scores at or above company standards.
- Assist in diagnosing vehicle problems; order parts and tools as necessary.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Set schedules and assigns tasks to service department employees.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
- Collaborate with upper management to make service department hiring and discipline decisions.
- Previous experience required
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver's license
- Highly productive shops
- Career advancement opportunities
- Competitive pay
- Clean and professional work environment
- Family owned and operated for over 60 years with six locations in Newport News and Williamsburg (BMW, Honda, Toyota, Chevrolet, Volkswagen, Subaru and Kia)
- Ongoing Professional Development
- Medical, Dental, Vision, and Life Insurance
- HSA, FSA, and LPFSA
- Prescription Drug Coverage
- Company paid HealthJoy program
- Telehealth visits
- Medical Bill Review
- Tobacco Cessation programs
- And more
- Short- and Long-Term Disability
- Legal Resources and Identity Theft Protection Coverage
- Company paid Employee Assistance Program (counseling services)
- Weekly pay
- Employee Discounts (YMCA, Onelife Fitness, vehicle services, and more)
- 401 (k) Retirement Savings Plan
- Company paid Life Insurance Policy
- Paid vacation time
-
Service Advisor
3 weeks ago
Casey Subaru Newport News, United States**_If you are looking for a company large enough to grow in, but small enough to appreciate you, this is it We're hiring Service Advisors to join our team We have so many great opportunities_** · - _Hiring bonus based on experience_ · - If you're looking for a new opportunity and ...
-
Service Advisor
4 days ago
Sapphire Innovations New Hope, United StatesWelcome to Audi in Munich. We are Audi. The MAHAG Group, with its brands Audi, Volkswagen, Volkswagen Commercial Vehicles, SEAT, Cupra, ŠKODA, Porsche, and Lamborghini, and approximately employees at our Munich location, is one of the largest automotive dealerships in Germany. As ...
-
Nissan Newport News Newport News, United StatesThe Mills Automotive Group is currently looking for EXPERIENCED **NISSAN / TOYOTA / HYUNDAI / HONDA SERVICE ADVISORS** to help with our growing service departments located at our Classic Nissan locations in Williamsburg and Newport News VA. Our service advisors assist customers i ...
-
Service Advisor
3 weeks ago
Casey Auto Group Newport News, United StatesOversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a posi Service Advisor, Advisor, Reta ...
-
Service Advisor
5 days ago
Fletcher Jones Motorcars Newport Beach, United StatesYour next opportunity awaits at Fletcher Jones Motorcars. We are hiring a Service Advisor to join the team. · The Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their descripti ...
-
Entry Level Service Advisor
3 weeks ago
Volvo Cars of Exeter North Hampton, United States**Job Title: Entry-Level Service Advisor** · **Company**: Enxing Kia · **Location**: 137 Lafayette Rd, North Hampton, NH · **About Us**: · Enxing Kia is a reputable automotive service center committed to providing top-notch customer service and high-quality automotive solutions. ...
-
Toyota Hampton Service Advisor
1 day ago
Classic Toyota of Hampton Hampton, United States**SUMMARY** · **Toyota of Hampton** is hiring for a experienced service advisor. We are searching for great people to join our team that want to work in a clean and safe environment in our ever growing dealership, come and see what we have to offer. We provide an excellent workin ...
-
Honda Experienced Service Advisor
3 weeks ago
First Team Automotive Group Chesapeake, United StatesShift: First Shift,Rotating,Mon,Tue,Wed,Thu,Fri,Sat · **First Team Honda is looking for an EXPERIENCED SERVICE ADVISOR** · **We are growing - again While other companies have scaled back on their staff, First Team Honda is conducting business - and growing** · **JOIN A LEADER IN ...
-
service advisor
3 weeks ago
Lithia Motors Hampton, VA , USA, United StatesLithia Motors - JobID: R65795 [Auto Service Technician / Customer Service] As a Service Advisor at Lithia Motors, you'll: Be responsible for initiating automotive services and repairs; Serve as the communicator and liaison between the customer and technician; Develop estimates by ...
-
Service Advisor
1 week ago
Lithia Motors Hampton, United StatesDealership: · L0579 Priority Honda Hampton · Attention Experienced Automotive Service Advisors/Consultants · Priority Honda Hampton is NOW HIRING If you are an experienced Automotive Service Advisor with a proven track record of performance, then WE WANT TO SPEAK WITH YOU · A ...
-
Nissan Newport News Newport News, United StatesThe Mills Automotive Group is currently looking for EXPERIENCED NISSAN / TOYOTA / HYUNDAI / HONDA SERVICE ADVISORS to help with our growing service departments located at our Classic Nissan locations in Williamsburg and Newport News VA. Our service advisors assist customers in ca ...
-
Nissan Newport News Newport News, United StatesJob Description · Job DescriptionThe Mills Automotive Group is currently looking for EXPERIENCED NISSAN / TOYOTA / HYUNDAI / HONDA SERVICE ADVISORS to help with our growing service departments located at our Classic Nissan locations in Williamsburg and Newport News VA. Our servic ...
-
Service Advisor
1 week ago
Crystal Tractor of Starke Hampton, United StatesJob Description · Job DescriptionWe are looking to hire a full-time, motivated, Service Writer to enhance our service team We are willing to train the right person for the job and are looking for a team player that is positive, upbeat, and a quick learner. · What we offer: · Comp ...
-
Contract Specialist
2 weeks ago
US Department of Energy - Agency Wide Newport News, United States**Duties**: · As a Contract Specialist, you will: · - Ensure all measures are taken for effective contracting in confirming compliance with the terms of the primary contract, and to protect the interests of the United States in its contractual relationships. · - Provide advice an ...
-
Dialysis Clinical Manager Registered Nurse
2 weeks ago
Fresenius Medical Care Newport News, United States Full timePOSITION FEATURES: · up to $15,000 SIGN ON BONUS · Clinical Manager - Outpatient Dialysis · Position will require both strong management and clinical skills. If you're an RN with current hemodialysis experience seeking an opportunity to develop and inspire a multi-disciplinary t ...
-
Customer Service for Regular Clients
3 weeks ago
Phoenix Industries Newport, United StatesJoin us and apply as a · Branch Customer Advisor (m/f/d) · As a strong, successful and efficient cooperative bank, we take our future into our own hands. Just like our members and customers, whom we support in their projects with fairness, honesty, respect and partnership - and t ...
-
Interface Coordinator
4 days ago
Titan Technologies Newport, United StatesThese are your responsibilities · Establishing and maintaining a trusting customer relationship as the central point of contact and advisor for our customers from the specialist departments of our partner company, Hamburger Energiewerke, in IT matters · Gathering technical requir ...
-
Experienced Service Advisor
1 week ago
First Team Automotive Group Hampton, United StatesJob Description · Are you an experienced Service Advisor with excellent customer service skills? Looking for a Company that appreciates it employees? We need to talk · JOIN A LEADER IN THE AUTOMOBILE INDUSTRY AND AN AWARD-WINNING COMPANY · FIRST TEAM AUTOMOTIVE GROUP is looking ...
-
Automotive Service Manager
2 weeks ago
EasyCare Recruiting Newport News, United StatesAutomotive Service Manager · Classic Nissan of Newport News · We're searching for an automotive Service Manager who is motivated and serious about their career in this highly competitive industry. If you are driven to help people, passionate about customer service and ready to le ...
-
Automotive Service Manager
2 weeks ago
EasyCare Recruiting Newport News, United StatesAutomotive Service Manager · Classic Nissan of Williamsburg · We're searching for an automotive Service Manager who is motivated and serious about their career in this highly competitive industry. If you are driven to help people, passionate about customer service and ready to le ...
Service Advisor - Newport News, United States - Casey Subaru
Description
If you are looking for a company large enough to grow in, but small enough to appreciate you, this is it We're hiring Service Advisors to join our team We have so many great opportunities*Hiring bonus based on experience
*Relocation assistance for eligible candidates
If you're looking for a new opportunity and chance to grow your career, APPLY TODAY
Automotive Service Advisor Responsibilities:
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
