Customer Service Representative - Seymour, United States - Superior Plus

Superior Plus Seymour, United States

1 week ago

Description

**Customer Service Representative**

Seymour, CT, USA Req #199 Friday, August 13, 2021 Superior Plus Propane is currently seeking a highly motivated, customer-focused, Customer Service Representative whose role is to answer incoming calls from customers, contact existing and future customers, educate and provide customers with information on our products and services, and professionally and efficiently work with customers to resolve issues in a positive manner.

**Primary Responsibilities:**

Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.

Assist and support walk in customers at location.

Contact customers to answer inquiries, resolve concerns and create new business.

Process orders and complete forms/applications as required to fulfill customer requests

Assist sales team with incoming requests and outbound notification for new services and products

Support additional CSC needs and requirements as assigned

Requirements **The successful Customer Service Representative will possess the following knowledge, skills and abilities:**

High school diploma/GED required; college degree preferred

Five years of customer Service experience in a high volume call center/customer service experience

Strong attention to detail

Proficiency with Microsoft office (Word/Excel)

Ability to multi-task and prioritize workload

**Benefits include:**

As an organization, we recognize the need for work/life balance. Therefore, we've put together a comprehensive benefits package to meet the needs of you and your family

Full medical, dental and vision care

401(k) and profit sharing

Tuition Reimbursement

Flexible spending accounts

Basic life insurance

Employer sponsored short/long term disability

Wellness program

Opportunity for advancement

Incentives President's Club

Employee Assistance Program (EAP)

**Other details**

Job Family USA

Pay Type Hourly

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