Customer Service Representative - New Haven, United States - CT Titles LLC
CT Titles LLC
New Haven, United States
Verified Company
1 week ago
Description
Overview:
Duties:
- Provide information about DMV services
- Resolve customer complaints in a professional manner
- Process orders, returns, and exchanges
- Conduct outbound calling campaigns to promote special offers
- Maintain customer records and update account information
Requirements:
- Strong communication skills in English (additional languages are a plus)
- Excellent phone etiquette and active listening skills
- Ability to analyze customer needs and recommend solutions
- Previous experience in customer service or sales is preferred
- Bilingual proficiency is advantageous
- Ability to work in a fastpaced environment
- Basic computer skills for data entry and CRM software
Joining our team as a Customer Service Representative offers the opportunity for career growth, skill development, and a supportive work environment.
Job Type:
Temporary
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Ability to Commute:
- New Haven, CT required)
Ability to Relocate:
- New Haven, CT 06510: Relocate before starting work (preferred)
Work Location:
In person