Customer Service Representative - Waterbury, United States - Muni Insurance, Inc.
Description
Passionate people person:
You'll use your knowledge and enthusiastic work ethic to generate prospects and assist our producers in Auto, Home, Commercial and Health Insurance products within an assigned territory : Using your interpersonal skills and market insight, you'll identify and cultivate prospective clients, and tailor products and services to meet the needs of existing customers
- Relationship builder: You'll play the long game, building strong relationships within local community and organizations, and maintaining open lines of communication for future sales opportunities
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Benefits:
- Salary, plus bonuses
- Health, Dental & Vision
- Life Insurance
- Paid Time Off (Vacation, Holidays and Sick Days)
- Gym Membership
- Companysponsored events
- Paid Volunteer Days
- Educational Opportunities
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