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    Full Time Retail Sales Supervisor - Houston, United States - International Shoppes, LLC

    International Shoppes, LLC
    International Shoppes, LLC Houston, United States

    3 weeks ago

    International Shoppes, LLC background
    Full time
    Description

    Job Description

    Job Description

    $500 SIGN ON BONUS FOR JOINING OUR TEAM (Details to Follow)

    Company Synopsis

    International Shoppes is a duty free and specialty retailer that has operated airport retail and duty-free facilities since 1951. Our Company is all about delivering the best service and product assortment to the traveling public.

    We are currently located in New York's JFK International Airport; Terminals 1, 5 and 8, Boston's Logan International Airport; Terminals A, B, C and E; Washington DC's Dulles International Airport; Terminal B, Baltimore's International Thurgood Marshall Airport; Concourse A-B, Connecticut's Bradley International Airport; Main Terminal, and in the fall of 2019 we have proudly opened our doors in Houston's George Bush Intercontinental Airport; Terminal D. Our Corporate office and warehouse is located in Valley Stream, NY.

    Summary:

    We are seeking a Full Time Retail Sailes Supervisor, who will be responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.

    Responsibilities:

    • Manage the store in the absence of management, demonstrating outside sales and customer service skills.
    • Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
    • Adhere to U.S. Customs regulations and all company policies and procedures.
    • Ensuring client concerns are solved professionally
    • Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
    • Act as role models of professionalism, ethical behavior and effective decision making at all time.
    • Delegating tasks and following-up to ensure task completion.
    • Observing and providing feedback of Associate performance.
    • Motivating associate to perform at a high level
    • Training employees to interact with clients in a professional manner

    Education & Experience:

    • Minimum of three (3) years of retail experience
    • Minimum of one (1) year of supervisor/manger experience.
    • Minimum of one (1) year of previous customer service or selling experience
    • Ability to work in fast-paced environment
    • Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
    • Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)

    Requirements:

    • Must present professional appearance while interacting with clients
    • Must be a team player
    • Must participate in semi-annual inventory
    • Must pass airport security background

    Physical Requirements:

    • Must be able to lift up to 25lbs
    • Must be able to stand and/or walk for eight hours per shift
    • Must be able to bend, kneel, and stoop.

    We are an Equal Opportunity Employer

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice

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