- Implement front office systems with fidelity to ensure consistency and efficiency;
- Deliver the utmost level of customer service; and gracefully manage parents, visitors, phone calls and messages;
- Prepare, format, execute school documents and mailings to be sent home;
- Prepare announcements for upcoming events and work with rest of operations team to send home flyers and auto calls to inform and remind families of events;
- Assist with building cleanliness, and the appearance of public spaces;
- Collaborate with Operations Team on meals, and purchasing/ organization of supplies and materials.
- Assist with management and maintenance of student electronic data using PowerSchool, Deanslist, and Google Apps for Education
- Record & modify (tardies, early dismissals) student attendance data as needed to accurately capture student daily attendance
- Maintain student dismissal lists to ensure students are correctly taking bus or picked up
- Manage student form collection, maintain accurate lists, and maintain records for all students; and
- Manage and assist in the process of progress report and report card distribution creation and distribution.
- Build and maintain strong relationships with MHS parents;
- Serve as a main communication line for parents, including sending autocalls when needed;
- Provide translation/ interpretation services for MHS as needed; andHelp uphold student behavior expectations.
- Perform other related duties as needed.
- Strong commitment to the mission and vision of Match;
- 2 or more years of office experience, preferably in a school (strongly preferred);
- Fluent in Spanish (preferred)
- Ability to interact well with multiple stakeholders- students, parents, teachers, administrators, community members, and visitors
- Proficient in using technology for communication and data organization, especially email and Google suite applications (sheets, documents, slides)
- Superb communication skills, both written and verbal;
- Strong organizational systems
- Warm, calm, and welcoming presence;
- Ability to multitask, prioritize, and meet deadlines;
- Ability to work both independently and collaboratively, and
- Possess a growth mindset and be eager to receive and implement feedback as needed.
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High School Office Manager: - Brighton, United States - Match Education
Description
Match Charter Public School is a free, high-performing charter public school in Boston. We are a PreK-12 school serving 1,250 students. Our mission is to prepare students for success in college and careers in order to achieve economic security and mobility. Students gain acceptance to our schools via an annual blind public lottery open to all Boston residents.
Our families bring amazing racial and cultural diversity to the school community - they represent over 20 different countries of origin with over 20 different languages spoken at home. 94% of our students are people of color. Our students bring a diversity of needs to our school, and we are prepared to serve them. 21% of our students qualify for special education services; 18% of our student body are English Language Learners.
Match's core values are Equity, Freedom, Teamwork, Innovation, and Accountability. We are working to reframe our organizational processes and policies to be truly anti-racist. At Match, we believe that three aspects of our work and organization - a staff that is diverse by race and other factors, a professional environment that is inclusive of all perspectives, and a curriculum in our PreK-12 school that is culturally competent - are vital to our goals and mission. See our full statement on diversity here .
Position: Front Office Manager
Location: Match High School (Brighton Neighborhood of Boston, MA)
Start date: August 1, 2024
FRONT OFFICE MANAGER POSITION SUMMARY
We are seeking a Front Office Manager at Match High School, located on 1001 Commonwealth Ave. in the Brighton neighborhood of Boston, MA. The Front Office Manager will be responsible for ensuring every parent, student, and visitor feels respected and well cared for when they come to our school. They are the face of the school and serve as a primary contact for all stakeholders of the school community: students, parents, school staff, and visitors. The Front Office Manager also oversees the administrative systems of the front office including attendance, maintaining school records, school to family communication, tending to the health needs of our students as needed, and ensuring public areas are clean and tidy.
The Front Office Manager will report to the High School Director of Operations. The compensation for this position ranges from $65,933-70,054 and is set based on prior years of relevant experience. Match offers a comprehensive benefits package that includes 90% coverage of health insurance costs and student loan repayment assistance.
Responsibilities:
Office Management
Data and Information Management
Student and Parent Relations
Perform other related duties as needed.
QUALIFICATIONS
PM20
ABOUT MATCH EDUCATION
Match Education ( ) is the shared brand name of The Match Charter Public School, and The Match School Foundation, Inc.
Match Education is an engine of discovery and applied innovation in education. We operate a high-performing urban public charter school in Boston. Out of this applied work, we refine, validate empirically, and eventually disseminate new ideas and practices on core questions in education reform.
The Match Foundation, Inc., and Match Charter Public School prohibit discrimination on the basis of race, color, sex, gender identity, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment.
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