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    Account Manager - Phoenix, United States - CCS Facility Services

    CCS Facility Services
    CCS Facility Services Phoenix, United States

    4 weeks ago

    CCS Facility Services background
    Description
    Job Description: Account Manager Facility Services
    Company:     CCS Facility Services
    Location: Phoenix, AZ

    About CCS Facility Services:
    CCS Facility Services is a leading provider of commercial facility services dedicated to delivering exceptional service to our clients. We are currently seeking a dynamic and proactive Account Manager to join our Phoenix, AZ team.

    Position Overview:
    As an Account Manager, you will play a crucial role in ensuring the delivery of high-quality services to our existing customer base. This management position requires a blend of customer service excellence, leadership, and effective communication skills.

    Responsibilities:
    • Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly.
    • Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.
    • Promote the company culture and values among field employees, providing guidance and leadership to ensure consistent service delivery.
    • Establish and maintain effective communication channels with both clients and employees, ensuring transparency and clarity in all interactions.
    • Coach, guide, and develop field personnel to enhance their skills and performance.
    Job Setting:
    The majority of your time will be spent at customer locations, with some time allocated to office-based tasks at the branch office.

    Qualifications:
    • Excellent communication and interpersonal skills to effectively engage with clients and employees.
    • Strong problem-solving abilities to address issues promptly and proactively.
    • A passion for delivering exceptional customer service.
    • Proficiency in computer skills, particularly in Word and Excel.
    • Ability to multitask effectively in a fast-paced environment.
    • Bilingual proficiency in Spanish is preferred.
    Compensation and Benefits:
    • Salary Range: $65,000-$75,000 depending on experience
    • Health insurance coverage
    • Company-provided vehicle for business travel
    • Paid Time Off (PTO)
    • Expense reimbursement for work-related costs
    • 401(k) retirement savings plan
    Join our team at CCS Facility Services and become part of a company dedicated to excellence in commercial facility services. Apply now to make a difference in our Arizona operations
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