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    Sales Manager - Baltimore, United States - Bob Bell Chevrolet of Baltimore

    Bob Bell Chevrolet of Baltimore
    Bob Bell Chevrolet of Baltimore Baltimore, United States

    1 week ago

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    Description
    Job Description

    Job Description

    Rare Opening for a Sales Manager at our busy Baltimore Chevrolet Dealership
    Income commensurate with experience.

    We are seeking an experienced Sales Manager to join our winning team, our ideal candidate must have above average knowledge in new and used cars.

    Chevrolet experience is a plus.
    At Bob Bell, we strive to make every customer a customer for life.

    Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.

    Every employee at Bob Bell is absolutely critical to its success.

    Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

    Responsibilities
    Desk deals, track gross logs, and RDR cars
    Provide training and support to the sales staff and assist in closing deals
    Provide excellent customer service to potential car buyers
    Assist sales professionals in selecting the right vehicle for client
    Negotiate pricing and terms of sale and finance with clients
    Complete all necessary paperwork and documentation for car sales transactions
    Follow up with clients to ensure satisfaction and address any concerns or questions
    Assist in training sales staff in all aspects of customer service, effective communication, CSI, work organization and time management.
    Act as a role model for the Sales Associates in all aspects of motivation, organization, customer service, sales and CSI
    Motivate the sales staff to provide consistent value for the dealership's customer.
    Monitor sales team daily productivity and give feedback and formulate plans for improvement
    Monitor sales team interaction with customers during sale, drive and telephone for effectiveness.
    Assist in forecasting goals and objectives for the department and strive to meet them.
    Attend manager meetings and conduct sales meetings as directed.
    Address and resolve customer concerns.
    Assist in motivating, training and developing employees.

    Assist in maintaining manufacturer (CSI)Customer Satisfaction Index at or above the specified goal(s) in Sales for district, regional and national scores.

    Qualifications
    Auto knowledge a must
    Highly motivated and driven individual
    High energy and must be organized
    Prior sales management experience
    Excellent communication and customer service skills
    Professional appearance and strong work ethic
    Self-motivated, goal oriented, and ability to work within a fast paced environment in a team setting
    Strong verbal and written communication are required.
    Must be able to manage in a fast-paced work environment.
    Must be able to manage a team, motivate and develop.
    Experience with CDK or other automotive software is a plus.
    Must have three plus years in an Automotive Sales Department
    Organized and friendly personality
    Professional, well-groomed personal appearance
    Strong record of positive customer satisfaction results
    Able to work with little supervision.
    Must be able to pass pre-employment screening (background & drug test)
    Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
    Benefits
    Medical and Prescription Drug Plans
    Health Savings Account (HSA) Eligibility
    Wellness Program
    CareFirst Video Visit Eligibility (see a doctor 24/7/365)
    Dental and Vision Plans
    401K
    Disability and Life Insurance
    We have 6 dealerships in the greater Baltimore, Maryland area
    Employee Car Purchase Program
    Career Progression
    Great Company Culture

    We are an equal opportunity employer and prohibit

    discrimination/harassment


    without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    #J-18808-Ljbffr
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