Lab Manager - Arlington, United States - Nodel

Nodel Arlington, United States

3 weeks ago

Description

Location: Arlington, VA

Must have an active Secret Security Clearance

Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services.

Node is seeking a Lab Manager to support this critical customer mission.

Responsibilities:

Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision-making and execution of mission requirements
Support the implementation of new technologies and equipment in the lab environment
Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations
Advises and provides insight into the development of lab standard operating procedures (SOPs) and policies
Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users
Provide support for MacOS and iOS to users
Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
Monitor and respond to users on IT helpdesk channels and phone lines
Assist in the management of user accounts and resetting credentials
Performing implementation of granular access control, and monitoring systems for acceptable performance and user accessibility, establishing back-ups, and monitoring systems security
Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur

Requirements

Required Skills:

U.S. Citizenship
Must have an active DoD Secret clearance, TS/SCI clearance is preferred
Must be able to obtain DHS Suitability
2+ to 5+ years of directly relevant experience in system administration
Experience with multiple operating systems, including Linux/Unix & MacOS
Experience and knowledge of networking and network administration
Experience with Virtual Private Networks (VPN)
Experience with virtual desktops (Citrix, VMWare)
Must be able to work collaboratively across physical locations

Desired Skills:

Experience working with SIEMs to include ELK and Splunk
Virtualization automation and optimization
Experience working with Jamf Pro, DEP, and Enterprise Connect implementation
Experience with writing technical procedures and standard operating procedures

RequiredEducation:

BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 7+ years of lab management or systems administration experience.

Desired Certifications:

CEH
Sec+
Network+
CCNA

Company Overview:

Node.Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.

Our Core Values help us in our mission. They include:

OUR CORE VALUES

Identifying the:RIGHT PEOPLE:and developing them to their full capabilities

Our customer's "Mission" is our "Mission". Our:MISSION FIRST:approach is designed to keep our customers fully engaged while becoming their trusted partner

We believe in:SIMPLIFYING:complex problems with a relentless focus on agile delivery excellence

Our mantra is ":Simple*Secure*Speed:" in the delivery of innovative services and solutions

Benefits

We are proud to offer competitive compensation and benefits packages to include:

Medical
Dental
Vision
Basic Life
Long-Term Disability
Health Saving Account
401K
Three weeks of PTO
10 Paid Holidays
Pre-Approved Online Training

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