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    Center Specialist - Washington, United States - Omega Key Consulting

    Omega Key Consulting
    Omega Key Consulting Washington, United States

    2 weeks ago

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    Description
    The Center Specialist helps the Center Manager and/or Franchise Owner run the day-to-day operations of this retail location.

    He or she may be required to open and close the center, help manage productivity, and ensure the center's team delivers world-class customer service to all customers while monitoring cost control and expenses, and proactively contributing to daily revenue reports to be provided to the franchise owner.

    The Center Specialist is genuinely friendly, extremely organized, and detail-oriented.

    He/she is also proactively involved with training, optimizing sales, profit/loss management, continuous center improvements, service delivery levels, overall personnel management, and business development.

    The ideal candidate has completed college coursework (degree preferred), two years minimum in retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the center attain defined targets.

    He or she must have a dynamic, cheerful 'can do' personality and must be able to help motivate a team to optimize performance by modeling the right behaviors.

    Previous experience in a fast-paced business environment is a plus.

    Supervisory retail and/or hospitality management experience while working with shipping/logistics, print production and proficiently operating commercial MFM's (Multi-Function Machines) equipment is required.
    All potential candidates MUST complete the online job application process through Omega Key Consulting's JOBS PORTAL for all represented career opportunities currently available within our The UPS Store location hiring networkRESPONSIBILITIESProactively works with our internal staff and expertly helps our customers by providing our product/solutionsHelps with ongoing store management, which includes training, scheduling, and coaching associatesSchedules ongoing work assignments and helps facilitate monthly performance reviewsMonitors evaluates, and helps maximize the customer experienceHelps develop and implement store marketing program initiativesHelps minimize while managing customer claimsManages ongoing inventoryReviews daily employee time reporting and confirms hours prior to payroll processingHelps oversee center maintenance, including cleanliness, safety, and organizationPerforms other duties as assignedQUALIFICATIONS ReliableEnergeticFast learnerProblem solverFriendly demeanorProactive with follow-upExcellent communication skillsCareer-oriented and goal-drivenDetail-oriented and extremely organizedPossesses exceptional customer service skillsResponsible and requires minimal supervisionMinimum of a high school diploma or GED requiredAdvanced education degree, coursework, or tech school preferred, but not requiredTwo years minimum working in a retail, shipping, and/or business center environmentOne year of supervisory experience in logistics, retail, or other relevant industryStrong computer skills, including Microsoft Office and Adobe SuitesOutstanding phone and email communication skillsAble to pass a background check to become a notary public is requiredShipping and printing industry experience is strongly preferred, but not requiredTHE UPS STORE, INC.

    together comprise approximately 5,100 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate 'road warriors,' and consumers.

    Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service.

    The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location.

    We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.

    CENTER SPECIALIST POSITION COMPENSATION$20 - $22 /hour based on level of professional skills, including shipping, print production, and supervisory experience + earned hourly rate increase (raise) eligibility after 90 daysLOCATION EMPLOYEE BENEFITS Direct DepositUniforms ProvidedExcellent Advancement OpportunitiesFormal Ongoing On-The-Job Paid TrainingHourly rate raise and performance bonus eligibility upon successful completion of 90-day performance review including becoming a skilled onsite notaryMedical, dental vision, health insurance savings plan options eligibility for full-time employeesThe UPS Store Operations Are Closed on Major Holidays (i.e.

    Thanksgiving, Christmas, New Year's Day, Easter)VISIT OUR CAREER PAGE THROUGH OMEGA KEY CONSULTING TO REVIEW OUR OPERATIONAL CORE VALUES#J-18808-Ljbffr

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