- Published on 03 Jan 2024, 2:44 PM
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Wound Care Specialist
1 week ago
Advantage Surgical and Wound Care San Antonio, United States Part timeSeeking Wound Care Specialist (MD/DO/ARNP/PA) to join our team in the greater San Antonio, TX area. · Are you a medical professional with a passion for wound care? Ready to break free from the constant stress and embrace a more balanced work-life dynamic? Look no further Join o ...
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case care specialist
1 week ago
SJRC Texas San Antonio, TX, United StatesWe invite you to join our team at SJRC Texas to offer a healing environment for children and youth who have been abused, neglected and/or abandoned. Individual treatment plans, a homelike environment and highly trained staff all help each child gain success. · During the applicat ...
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Wound Care Specialist
5 days ago
Advantage Surgical and Wound Care San Antonio, United StatesJob Description · Job DescriptionAre you a medical professional with a passion for wound care? Ready to break free from the constant stress and embrace a more balanced work-life dynamic? Look no further Join our dynamic team as a Wound Care Specialist (MD / DO / ARNP / PA) in the ...
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case care specialist
4 days ago
SJRC Texas San Antonio, United StatesJob Description · Job DescriptionWe invite you to join our team at SJRC Texas to offer a healing environment for children and youth who have been abused, neglected and/or abandoned. Individual treatment plans, a homelike environment and highly trained staff all help each child ga ...
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Client Care Specialist
5 days ago
Great Northwest Animal Hospital San Antonio, United States Full timeAbout us: · Great Northwest Animal Hospital is a rapidly growing, privately owned veterinary practice located on the northwest side of San Antonio. We are committed to providing pets with quality health care and their owners with exceptional customer service. Our goal is to preve ...
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Virtual Customer Care Specialist
6 days ago
Vegas Venture Planners San Antonio, United StatesJob Title: Virtual Customer Care Specialist · Company: Vegas Venture Planners · Location: Remote · About Vegas Venture Planners: Vegas Venture Planners is a leading travel agency dedicated to curating unforgettable experiences for our clients in Las Vegas and beyond. From luxury ...
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Veterinary Critical Care Specialists
1 week ago
Thrive Pet Healthcare San Antonio, United StatesThrive Pet Healthcare is seeking to add a Veterinary Criticalist to these Texas LocationsThe Animal Emergency Hospital of Mansfield - South Dallas, Tx · Heart of Texas - North Austin, Tx · Thrive Pet Healthcare Specialists of San Antonio - San Antonio, Tx · Pet Specialists of ...
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Veterinary Critical Care Specialists
5 days ago
Thrive Pet Healthcare San Antonio, United StatesThrive Pet Healthcare is seeking to add a Veterinary Criticalist to these Texas LocationsThe Animal Emergency Hospital of Mansfield - South Dallas, Tx · Heart of Texas - North Austin, Tx · Thrive Pet Healthcare Specialists of San Antonio - San Antonio, Tx · Pet Specialists of ...
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Donor Care Specialist, Mobiles~
1 day ago
BioBridge Global San Antonio, TX, United StatesOur organization is unique in that we are a nonprofit community resource that saves lives by working with volunteer donors to provide the highest quality blood & tissue components to patients. By using cutting-edge technology, our team of dedicated professionals has helped save h ...
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Remote Client Care Specialist
1 week ago
Alpha Staffing Inc San Antonio, United StatesJob Description · Job Description · ob Summary: · We are seeking a dedicated and efficient Client Care Specialist to join our team. As a Client Care Specilaist, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries o ...
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Remote Client Care Specialist
1 week ago
AlphaStaffing San Antonio, United StatesJob Description · Job Descriptionob Summary: · We are seeking a dedicated and efficient Client Care Specialist to join our team. As a Client Care Specilaist, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or iss ...
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Outreach Specialist, Family Care Services
1 week ago
DePelchin Children's Center San Antonio, United StatesPosition: Outreach Specialist · Classification: Full-time, Exempt · Reports to: Outreach Manager · Location: San Antonio, TX · Benefits: Robust benefits package, Generous PTO, Matching retirement · Position Description: · The Outreach Specialist is responsible for creating ...
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Outreach Specialist, Family Care Services
4 days ago
DePelchin Children's Center San Antonio, United StatesPosition: Outreach SpecialistClassification: Full-time, ExemptReports to: Outreach Manager Location: San Antonio, TXBenefits: Robust benefits package, Generous PTO, Matching retirementPosition Description: The Outreach Specialist is responsible for creating and maintaining collab ...
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Donor Care Specialist, Driver, Mobile~
1 week ago
BioBridge Global San Antonio, United StatesOur organization is unique in that we are a nonprofit community resource that saves lives by working with volunteer donors to provide the highest quality blood & tissue components to patients. By using cutting-edge technology, our team of dedicated professionals has helped save h ...
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Outreach Specialist, Family Care Services
4 days ago
DePelchin Children's Center San Antonio, United StatesJob Description · Job DescriptionPosition: Outreach Specialist · Classification: Full-time, Exempt · Reports to: Outreach Manager · Location: San Antonio, TX · Benefits: Robust benefits package, Generous PTO, Matching retirement · Position Description: · The Outreach Specialist ...
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Client Care Specialist- Entry Level
4 days ago
Apexstaffsolutions San Antonio, United StatesJob Description · Job DescriptionWe are seeking a dedicated and efficient Client Care Specialist to join our team. As a Client Care Specilaist, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may h ...
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Sunshine Specialist: Female Client Care
2 days ago
Always Best Care Senior Services - San Antonio San Antonio, United StatesJob Description · Job DescriptionLocation: 281 at Bulverde · Schedule: Mondays, Tuesdays, Thursdays, Fridays · Time: 9:30 am - 2:30 pm · We are currently seeking a compassionate and dedicated caregiver to provide support to a female client in the 281 at Bulverde area. If you have ...
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Clinical Documentation Specialist
5 days ago
Christus Health San Antonio, United States**Summary**: · The Clinical Documentation Specialist (CDS) position is responsible for facilitating improvement in the overall quality and completeness of the medical record documentation. The CDS will provide support and expertise through comprehensive assessment and review of i ...
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Medical Laboratory Scientist
5 days ago
University Health San Antonio, United StatesUniversity Health is one of the largest employers in San Antonio, TX. We are a nationally recognized teaching hospital and consistently recognized as a leader in advanced treatment options, new technologies and clinical research. · At University Health, our mission is to improve ...
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HealthLink (Fitness Center) San Antonio, United States**Up to $4,000 Sign-On bonus based on experience** · **Summary** · The** Patient Service Representative/Authorization Specialist** is responsible for administrative duties in a rehabilitation clinic with 1 to 12 Providers. Coordinates office services and related activities. Follo ...
Customer Care Specialist - San Antonio, United States - High 5
Description
Job Title: Customer Service Specialist - OnsiteLocation: San Antonio, TX USA
Pay Rate: $15/hr - $17/hr
Duration: 11 Months
NOTE:
• Must be able to work shifts ranging from 7:00am - 7:00pm CST, including willingness to work overtime as required to support business needs.
• Must be able to work remotely, if required.
Inviting applications for the role of Customer Service Specialist, Life Science
As a Customer Service Specialist, you will provide exceptional levels of customer care that will meet or exceed all internal sales support and external customer expectations through effective use of contact handling skills, techniques, and applications.
Responsibilities
• Input customer orders received via all contact channels. (Phone, email, and electronically) Review orders received for accuracy and completeness, confirm and/or correct customer orders prior to entry in ERP system.
• Identify and coordinate resolution of any issues that may negatively affect customer satisfaction. Create requests in appropriate applications/data bases to assist in supporting the customer's needs.
• Process requests for credit, rebill and returns as needed.
• Meet or exceed established order accuracy and timeliness metrics.
• Handle all customer contacts in a professional and courteous manner. Must be able to manage conflict and bring to resolution.
• Compose accurate, prompt, and appropriate replies to all customer contacts.
• Support promotional sales campaigns and product launches.
• Handle all product complaints according to FDA/ISO/cMDR and other regulations governing medical devices and HIPAA regulations.
• Identify business process improvement opportunities and provide feedback for knowledge database updates.
• Maintain an up to date, comprehensive knowledge of company services and products through participation in training, coaching and feedback sessions.
• Provide support to other team members as needed and perform other duties as assigned.
Minimum qualifications
• Minimum of a High School Diploma or GED.
• Minimum 2 years of business-related experience in a customer contact or call center.
• Proficiency in Microsoft Office applications.
• Experience with contact center software / phone systems.
• Excellent customer service skills
• Ability to successfully multi-task and manage several diverse responsibilities in a timely and accurate manner.
• Excellent organizational skills; attention to detail.
• Must be able to work shifts ranging from 7:00am - 7:00pm CST, including willingness to work overtime as required to support business needs.
• Must be able to work remotely, if required.
Preferred qualifications
• 1+ year(s) experience working in one or more ERP systems.