- Respond promptly to customer inquiries via phone, email, or chat, and provide accurate information and solutions
- Identify and assess customers' needs to achieve resolution of inquiries
- Escalate unresolved issues to the appropriate team for further investigation and resolution
- Proactively identify opportunities to improve customer satisfaction and recommend process improvements
- Collaborate with other team members and departments to ensure effective resolution of customer queries
- Stay uptodate with company products, services, and policies to provide accurate information to customers
- Uphold a professional and empathetic approach when dealing with customers, ensuring their concerns are heard and addressed promptly
- Strive to meet or exceed key performance indicators (KPIs) and maintain customer satisfaction ratings
- Previous experience in a customer service role, preferably in a fastpaced environment (restaurant, sales, etc....)
- Excellent verbal and written communication skills
- Strong problemsolving and analytical abilities
- Ability to multitask, prioritize, and manage time effectively
- Detailoriented with a high level of accuracy and attention to detail
- Proficient in using customer service software, databases, and applications
- Ability to remain calm and work well under pressure
- Empathy and patience when dealing with challenging customer situations
- Flexibility to work in shifts, including evenings, weekends, and holidays as required
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Entry Level IT Analyst
1 week ago
Insight Global San Antonio, United StatesMust-haves · Bachelor's degree in Computer Science or IT Field or pending · High attention to detail · Administrative or clerical work background · Process-oriented · Proficient in Excel · Promotion driven for Software Development or Quality Assurance testing careers · Can ...
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Entry Level Sales
3 days ago
Derive Enterprise San Antonio, United StatesWhat does an Entry Level Sales & Customer Support Representative do? · An Entry Level Sales & Customer Support Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and eff ...
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Entry Level Representative
5 days ago
HYP inc San Antonio, United StatesJob Description · Job DescriptionHY Pinnacle is looking to fill an entry-level position with immense growth opportunities. Applicants must be highly motivated, well-organized, and eager to learn. · We are currently seeking a people-oriented and collaborative individual to join o ...
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Entry Level Cook
3 weeks ago
White Lodging San Antonio, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. ...
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A&P Entry Level
2 weeks ago
Total Aerospace Services San Antonio, United StatesJob Description · Job DescriptionJob description · If you believe quality is a way of life, then you've come to the right place.We're looking for candidates for our Entry Level Aircraft Mechanic job in San Antonio, TX.As an aircraft mechanic, you'll have the opportunity to perfor ...
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A&P Entry Level
2 weeks ago
Total Aviation Staffing, LLC San Antonio, United StatesJob Description · Job DescriptionJob description · If you believe quality is a way of life, then you've come to the right place.We're looking for candidates for our Entry Level Aircraft Mechanic job in San Antonio, TX.As an aircraft mechanic, you'll have the opportunity to perfor ...
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Entry Level Technician
4 weeks ago
Kahlig Auto Group San Antonio, United StatesJob Description · Job DescriptionEntry Level Technician / Lube Tech – North Park Lincoln DominionWhy wait to make a career out of doing what you love? · Some of our best master technicians started as quick lube techs. So if working on cars gets your gears moving, contact us today ...
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Entry Level
6 days ago
Insight Global San Antonio, United StatesAn employer is looking for an IT Production Analyst in the San Antonio area This is an entry-level position and the ideal candidate will either be fresh out of college or has only been out 1-2 years. The Analyst will create, retrieve, inspect and maintain all files that will be u ...
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Entry level
2 weeks ago
OpenText San Antonio, United StatesOPENTEXT · OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the wo ...
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Entry Level Recruiter
4 weeks ago
Total Aerospace Services San Antonio, United StatesTotal Aviation Staffing is a specialist aviation staffing organization. We specialize within all divisions of the aviation & aerospace industry including; airlines, airports, MROs, private charter, and OEMs. · TAS is a family-run, family-orientated business with a passion for av ...
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Entry Level Recruiter
2 weeks ago
Total Aerospace Services San Antonio, United StatesJob Description · Job DescriptionTotal Aviation Staffing is a specialist aviation staffing organization. We specialize within all divisions of the aviation & aerospace industry including; airlines, airports, MROs, private charter, and OEMs.TAS is a family-run, family-orientated b ...
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Entry Level Accountant
4 weeks ago
Prospera Housing Community Services San Antonio, United StatesJob Description · Job DescriptionDescription:POSITION SUMMARY: · The Junior accountant performs monthly accounting duties for the organization's corporate entities. The position also supports the Non-Profit Controller in developing the budgets for four corporate entities, prepara ...
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Entry Level Assistant
2 days ago
Precision Inc San Antonio, United StatesJob Description · Job DescriptionJoin our San Antonio based team dedicated to conducting exceptional event experiences for our valued clients and the community. Since the inception of Precision S.A., we've successfully expanded our clients' brand presence and amplified their miss ...
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Entry Level Sales
2 weeks ago
Tallawah MPC San Antonio, United StatesOVERVIEW: We are hiring extroverted professionals to join our team. In this role, you will be responsible for portraying our firm and our clients to the public with professionalism and positivity. Your goal is to connect with customers in the local market and ignite interest in t ...
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Entry Level Marketing Assistant
1 week ago
Fresh Form Draft San Antonio, United States Full timeJoin Web Craft Stylers in San Antonio, TX as an Entry-Level Marketing Assistant · Company: Web Craft Stylers · Location: San Antonio, TX · Salary: $51,230 to $60,560 per year · Schedule: Monday to Friday · Are you ready to kickstart your marketing journey in the lively city of S ...
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Entry Level Sales and Marketing
2 weeks ago
Momentum Solar San Antonio, United StatesJob description · This job is COVID SAFE and includes a 40 hour work week (or less), a BASE SALARY plus commission, 401k, FULL BENEFITS, PAID TRAINING and a culture of winning, incentives and personal development. · Momentum Solar is one of the leading residential solar contract ...
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Entry Level Communications Coordinator
2 weeks ago
Fresh Form Draft San Antonio, United States Full timeWelcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that connect businesses with thei ...
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Entry Level Marketing Assistant
5 days ago
Fresh Form Draft San Antonio, United States Full timeWelcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that connect businesses with thei ...
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Entry level
2 weeks ago
opentext San Antonio, United StatesOPENTEXT · OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the wor ...
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Entry Level Marketing Assistant
2 weeks ago
Fresh Form Draft San Antonio, United States Full timeAbout Us: · At Fresh Form Draft, we're committed to creating innovative marketing strategies. As anEntry Level Marketing Assistant, you'll play a key role in supporting our marketing efforts and contributing to the success of our brand. · Company: Fresh Form Draft · Location: San ...
Client Care Specialist- Entry Level - San Antonio, United States - Apexstaffsolutions
Description
Job Description
Job DescriptionWe are seeking a dedicated and efficient Client Care Specialist to join our team.
As a Client Care Specilaist, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have.
Your primary goal will be to ensure customer satisfaction and enhance our reputation by delivering outstanding customer support.Responsibilities:
Qualifications:
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please allow text communications for initial contact, as this will speed up the interview process.
Client Care Specialist- Entry Level professionals in San Antonio
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dyana matthews
IT / General Worker
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Ingrid Glueck-Maldonado
Chief Financial Officer