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    Service Now Solution Architect - Los Angeles, CA, United States - TEPHRA

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    Description
    :
    Our Client is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. our Client offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery ModelTM, recognized as the benchmark of excellence in software development. A part of the Tata group, India's largest industrial conglomerate, Our Client has over 400,000 of the world's best-trained consultants in 46 countries. The company generated consolidated revenues of US $19.09 billion for year ended March 31, 2018. Our Client delivers a level of certainty that no other firm can match-to our clients and to our employees. Come join us and experience certainty in your career.


    Job Title:

    Servicenow HR - Solution Architect Location:

    San Diego, CA Number of positions:

    Two Responsibilities:

    • Reporting to the Practice Head, the Servicenow HR Solution Architect is responsible for successful Servicenow HR Implementation and go live
    • Guide clients through all project phases including discovery, design, configuration and testing
    • Provide configuration insights to each client's unique business requirements and provide insight on best practices
    • Assist clients in fully integrating the Servicenow HR system into their existing business environments
    • Contribute and maintain a showcase of HR solutions created on the ServiceNow platform
    • Advise client on different options, risks, and any impacts on other processes or systems
    • Be the Servicenow HR SME and lead clients through the entire systems development lifecycle
    • Very efficient with time management and timely reporting progress to higher ups
    • Continually seek ways to improve the process of delivering Servicenow HR solutions
    Closely work with TCS delivery team to ensure deliverables are met on time and budget Required Skills:


    • At least 2 years of Servicenow HR Implementation experience as a Solution Architect
    • Very strong HCM domain skills as a functional lead in at least 3 of the following disciplines - Human Resources, Payroll, Benefits, Compensation, Advanced Compensation, Absence, Succession Planning, Performance Management, Time Tracking, Recruitment
    • Servicenow HR certification is recommended
    • Strong experience and ability to translate business requirements to system configuration
    • Experience in re-engineering HR business processes

    Good understanding of Integration concepts Other Key skills:

    • Ability to lead a team
    • Ability to facilitate workshops and to identify business requirements
    • Ability to manage and deliver multiple priorities in a constrained timeline
    • Proactively propose alternate solutions to the customer as and when needed
    • Excellent Oral and written communication skills
    • CAN DO attitude
    • Strong organizational and personal skills to successfully communicate with internal and external customers
    • Self-driven, motivated and results orientated
    Strong listening skills and solution orientated approach to selling Travel: 50-75% may be required


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