- Follow order entry process and provide proactive updates on order status to accelerate billing process
- Provide phone support for inquiries from sales and healthcare professionals.
- Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships
- Process all work in accordance with relevant working practices and standard operating procedures.
- Provide feedback and suggestions to improve service levels, internal processes and customer support methodology
- Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment
- Provide support beyond standard hours as needed if call volume and/or workload require additional time
- Support Sales Department by providing answers to questions generated by telephone, e-mails and fax
- Prepare product or service reports by collecting and analyzing customer information
- Implement and support Quality initiatives throughout branch
- Implement procedures to maintain accurate inventory records in the Enterprise Resource Planning (ERP) system through proper billing and replenishment processes
- Additional duties as assigned
- 2+ years of experience - required
- High school diploma - required
- Clear and concise communication skills - required
- Drive to dig into the details of customer issues to solve problems proactively - required
- Ability to work flexible hours, as needed to support the business needs - required
- Participate in over-time work as needed - required
- Demonstrated proficiency in MS Excel, Word, Access, Outlook, and ERP systems (including data analysis tools i.e. queries, pivot tables, etc.).
- Preferred experience with SAP and SalesForce.
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SilverLinx Richfield, MN, United States FreelanceYour new adventure in Richfield, MN: · - Professional maintenance and repair of vehicles · - Diagnosis and troubleshooting · - Installation and removal of vehicle accessories · - Maintenance, repair, and upkeep of vehicles and interior equipment · - Technical support (remote and ...
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Beyond Vision Minneapolis, United StatesCustomer Care Specialist 934th Airlift Wing **Customer Care Specialist (Minneapolis, MN)** **Customer Care Specialist 934th Airlift Wing** · > > 934th Airlift Wing Beyond Vision-AIB · Beyond Vision is creating employment and opportunity for people who are blind or visually impa ...
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Hero Minneapolis, United States**Customer Care Specialist** · Call Center Minneapolis, Minnesota Minimum Experience **Mid-level** Compensation **$23/hour** Customer Care Specialist · At Hero, we believe that our employees will take great care of our customers because we take great care our employees. That is ...
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Jovie of CA, WA, and MN Edina, United StatesEngaging | Creative | Flexible · Jovie is looking for experienced caregivers to provide care for local events on weekdays and weekends in and around the metro area. This position would typically be between the hours of 7 am and 6 pm with some starting later and some ending earli ...
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Jovie of CA, WA, and MN Minneapolis, United StatesJob Description · Job DescriptionEngaging | Creative | Flexible · Jovie is looking for experienced caregivers to provide care for local events on weekdays and weekends in and around the metro area. This position would typically be between the hours of 7 am and 6 pm with some sta ...
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Skyline Solutions Afton, United StatesEmployer: Curanus GmbH Nursing Service · Location: 50667 Cologne · Working Hours: Full-time or Part-time · Individual training opportunities and internal career advancement · No time pressure or stress, you have plenty of time to take care of each patient and their needs · Pe ...
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licensed transfer care specialist
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Tulip Cremation Bloomington, MN , USA, United StatesRevolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reac ...
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Sapphire Enterprises West Brooklyn, United StatesTasksThe tasks of a Heilerziehungspfleger/-in (HEP) are diverse. In the field of Heilerziehungspflege, your professional activity primarily consists of supporting and caring for people of all ages with assistance needs. You create individual development plans for each person you ...
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Beyond Vision Minneapolis, United StatesCustomer Care Specialist Delivery Driver 934th Airlift Wing **Customer Care Specialist/Delivery Driver** 934th Airlift Wing Beyond Vision BSC **Customer Care Specialist Delivery Driver 934th Airlift Wing** · > > Although some progress has been made, the underemployment of Americ ...
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BlueNova Industries Mendota Heights, United StatesThe company Kaiserswerther Diakonie is currently offering this job in Düsseldorf. If you are currently looking for a job in the healthcare sector, you should check out the details on the company's website. There you will find detailed information about the position and the compan ...
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Health and Nursing Care Specialist Intensive
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Matrix Dynamics Hills, MN, United States FreelanceWe are looking for a Health and Nursing Specialist (m/f/d) to join our intensive care team in Bremen as soon as possible. · We believe that intensive work should also be rewarded intensively. · **That's why we offer excellent conditions**: · - Travel allowance or company car · - ...
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SilverTech Hennepin, United StatesAre you looking for a new professional development opportunity? Then we have an exciting challenge for you On behalf of our client, a primary and standard care hospital with approximately 380 beds in the Hannover area, we are seeking an experienced physician for the position of S ...
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Eclipse Enterprises Spring Lake Park, United States Part timeWe are the University Medical Center Hamburg-Eppendorf (UKE) - and we stand for excellent expertise in research, teaching, and comprehensive healthcare in our clinics. Our approximately employees strive every day to make the world a little healthier with their contributions. · It ...
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Jovie of CA, WA, and MN Edina, United StatesEngaging | Creative | Flexible · Jovie is looking for experienced caregivers to provide care for local events on weekdays and weekends in and around the metro area. This position would typically be between the hours of 7 am and 6 pm with some starting later and some ending earli ...
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Sapphire Solutions Deephaven, United StatesOur client is an academic teaching hospital and a maximum care provider with over 500 beds. Each year, approximately 20 departments treat around 30,000 inpatients. The hospital is owned by the city. · The department is equipped with state-of-the-art technology and offers a wide r ...
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Sholom Community Alliance St Paul, MN , USA, United StatesSHOLOM'S CULTURE OF CARE, COMPASSION, & COMMUNITY: · Sholom, in partnership with our community, supports adults in need to live a full life in a Jewish environment where all are welcome. Sholom offers a continuum of care ranging from senior apartment homes and assisted living to ...
Customer Care Specialist - Minneapolis, United States - iMPact Business Group
Description
Job DescriptionOur client, a Global Medical Device Manufacture has an immediate opening for a Customer Care Specialist for a 12 Month + Contract opportunity . Our client offers results-driven people a place where they can make a difference - every day You will also have the opportunity to work with other like-minded, self-directed and detail-oriented Top Talents in an extremely collaborative and professional environment.
Serve as the primary point of contact for all customer and sales representative inquiries regarding orders and replenishment process, providing comprehensive information on basic product details, service pricing, and available service options/processes.
HOURS ARE 8:30am to 5pm CT
Position Description (Principle Duties and Responsibilities)
Requirements
Customer Care Specialist professionals in Minneapolis
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Jennifer Monauni
Pharmacy tech
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Michael Nelson
Dentist / Owner of Michael J. Nelson, DDS, PA
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Claudia Savelli
Delivering Superior Customer experience
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Kelly Brabec
Clinical Documentation Integrity Advisor, RN
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Marlene Rodriguez Souvannarath
Skilled and Goal-Oriented Worker
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Jenny Vue
Health Information Representative