Jobs

    Help Desk Manager - Washington, United States - Planet Technology

    Planet Technology
    Planet Technology Washington, United States

    3 weeks ago

    Default job background
    Education / Training
    Description

    Full time permanent role, onsite 5 days a week in Washington DC, after a few months 1-2 days a week remote is okay

    This role cannot provide sponsorship, or work C2C

    Help Desk Support Manager

    Looking for an experienced Help Desk Manager to support a large environment

    ServiceNow experience is required, any experience with implementations/administration is a plus

    Familiarity with ITSM/ITIL processes

    A+ Microsoft Certification would be helpful

    Will manage a team of 6-10 Tier I and II Technicians

    Tech stack: InTune, JAMF, PC and Mac (60% Mac, 40% PC)



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