- Contact customers with balances and negotiate payment terms and schedules
- Effectively maintaining work files for outbound, and incoming calls
- Collect on delinquent accounts in a timely, orderly and professional manner
- Communicate effectively with Internal and External customers
- Follow all standardized collection procedures.
- Adherence to Fair Debt Collection Practice Act, Collection, Repossession and Bankruptcy laws/regulations.
- Uses various collection systems to update customers accounts and to correspondence
- Follow the Collections and skip tracing guidelines
- Meet or exceed Performance goals and deadlines
- Performs other duties and assigned
- 3-5 years high volume corporate third-party debt collections experience
- Knowledge of billing and collections procedures
- Accounts Receivable knowledge/experience
- Strong negotiation and customer service skills
- Excellent verbal and written communication skills
- Strong attention to detail, organized, efficient and able to multi-task
- Excellent customer service skills
- Goal-oriented
- Proficient computer skills
- Experience using CUBS or DRS systems an asset
- Bilingualism is an asset
- Competitive salary, paid training, and a bonus and commission structure
- Incentives and monthly contests: prizes, trips, rewards, employee appreciation and bonuses
- Staff BBQ and Company Events
- Free on-site parking
- Comprehensive Benefits (health, life, dental insurance plan)
- Paid time off
- Referral program
- Ongoing training and career advancement opportunities
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Collection Specialist
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FDR Alliance USA Mesa, United StatesCome join us at FDR Alliance as we open our new call center. · We are here to help consumers resolve their outstanding account balance and have a positive impact on their credit worthiness. We provide financial literacy resources and using technology to empower consumers to overc ...
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Metro Fire Equipment, Inc. Gilbert, United States**What to Expect** · Metro Fire Equipment Inc. has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experien ...
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Choice Healthcare Services Gilbert, United StatesOverview: · **Collections Specialist - Orthodontics** · **Summary**: The Orthodontic Collection Specialist (Bilingual in Spanish) is responsible for accurate and timely collection of payments on patient accounts for all outstanding accounts receivable. · This position will work o ...
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Disaster Claim Management Chandler, United States'''Duties''' · - Contact individuals to collect payments for overdue accounts · - Negotiate payment plans or settlements with insurance companies and clients · - Update customer account information and payment status in the system · - Maintain accurate and detailed records of all ...
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Thrivos Phoenix, United StatesAre you a collections superstar with a competitive spirit and a knack for staying cool under pressure? Join the fast-growing team at Thrivos as a Collections Specialist We are a reputable loan company seeking talented individuals who are passionate about delivering exceptional cu ...
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Modigent Phoenix, United States**Title: Collections Specialist** · **Reports to**:_Pueblo Central Operations Leadership_** · **Description: Position supports the operations. This role is for a detailed oriented Collections Specialist who can ensure all lien rights, waivers and prelims are executed correctly an ...
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The Matian Firm, APC Phoenix, United StatesThe Matian Firm, APC dedicates its resources by helping thousands of clients with their immigration, criminal, personal injury, and employment law cases by providing excellent legal services. With our consistent and outstanding track record in representation and its growth, it is ...
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First Financial Asset Management Phoenix, United States**Job description** · **This is an in office position** · Job Summary: The Recovery Specialist is responsible for initiating the appropriate action to recover outstanding claim balances by contacting consumers utilizing our state-of-the-art contact solution. · work closely with I ...
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PrideStaff Financial Mesa, United States1 year of RECENT collections experience is required. · We are currently seeking a Collection Specialist to join our team. In this position you will perform cash collections activities for our institutional loans, private loans, cash payment plan collections, and past-due colle ...
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Rocky Mountain Restoration Mesa, United StatesJob Description · Job Description***Position starting at $25.00-$28.00/hour with performance-based incentive pay*** · About Rocky Mountain Restoration · The company is growing 80% year over year, and we are looking for people that want to continue to grow with us. We offer help t ...
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Dignity Health Medical Group Phoenix, United States**Overview** · Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 200 providers and 500 support staff that cover a wide variety of specialties. The medical group has ...
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PrideStaff Mesa, United StatesJob Description · Job DescriptionPayment Specialist/Collections · 1 year of recent Collections experience is REQUIRED. · Private/ Personal loans a plus, but cars, mortgages, or any collections are great · $19-20 hr - Temporary to hire · Rotating schedule: 9am to 6pm M-F · We are ...
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PrePass, LLC Phoenix, United StatesPrePass is North America's most utilized and technologically advanced weigh station bypass and toll payment platform. Proven PrePass technologies enable safe, qualified motor carriers to bypass inspection facilities at highway speeds, saving them time, fuel, and money while reduc ...
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Collections Specialist - Mesa, United States - The FDR Group of Companies
Description
Job Description
Job DescriptionCome join us at FDR Alliance Mesa location
We are here to help consumers resolve their outstanding account balance and have a positive impact on their credit worthiness. We provide financial literacy resources and using technology to empower consumers to overcome debt and create a brighter solution. We are hiring both experienced and entry level Collectors to help us develop and grow a dynamic team.
Our work environment includes:
A modern office setting, Work-from-home days and growth opportunities.
Job Description:
Required Experience:
Benefits:
Seize the opportunity to advance your career in financial services
Come join our team
NOTE: FDR Alliance is an equal opportunity employer committed to diversity and inclusion within the workplace. Accordingly, FDR Alliance will provide accommodations throughout the recruitment, selection and/or assessment process or during employment to applicants with disabilities. If you require accommodation at any time throughout your recruitment, selection/assessment or employment thereafter, you should contact the HR department and advise.Subsequently, FDR Alliance shall make every reasonable effort to provide appropriate assistance.]
Company DescriptionLe groupe de sociétés FDRFinancial Debt Recovery Ltd. répond aux besoins des entreprises en matière de gestion du crédit et des revenus, en se concentrant sur les services de recouvrement des comptes. FDR fournit des services de recouvrement à un large éventail de grandes organisations canadiennes à travers le pays. Nos clients comprennent actuellement l'Unité de gestion des collections du gouvernement de l'Ontario, les plus grands portefeuilles automobiles, de nombreuses banques à charte du Canada et une vaste base commerciale de clients. Nos clients comptent désormais sur FDR pour des résultats éprouvés et une assistance dans la gestion de leurs portefeuilles en contrôlant les impayés et en augmentant les recouvrements.
Agility One Outsourcing fournit à ses clients des solutions commerciales de gestion de centre d'appels et d'externalisation. Notre activité s'appuie sur des systèmes de pointe et une technologie de pointe.
FDR Ltd / Agility One Outsourcing Inc. est un employeur garantissant l'égalité des chances et engagé en faveur de la diversité et de l'inclusion sur le lieu de travail. En conséquence, nous fournirons des aménagements tout au long du processus de recrutement, de sélection et/ou d'évaluation ou pendant l'emploi aux candidats handicapés. Si vous avez besoin d'aménagements à tout moment au cours de votre recrutement, sélection/évaluation ou emploi par la suite, veuillez contacter le service des ressources humaines et nous en informer. Par la suite, nous ferons tous les efforts raisonnables pour fournir une assistance appropriée.
The FDR Group of Companies
Financial Debt Recovery Ltd. provides corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest automotive portfolios, many of Canada's chartered banks, and an extensive commercial base of clients. Our clients have come to rely on FDR for proven results and assistance in managing their portfolios by controlling delinquency and increasing recoveries.
Agility One Outsourcing provides clients with call centre management and outsourcing business solutions. Our business is supported by state-of-the-art systems and advanced technology.
FDR Ltd / Agility One Outsourcing Inc. is an equal opportunity employer committed to diversity and inclusion within the workplace. Accordingly, we will provide accommodations throughout the recruitment, selection and/or assessment process or during employment to applicants with disabilities. If you require accommodation at any time throughout your recruitment, selection/assessment or employment thereafter, please contact the HR department and advise. Subsequently, we shall make every reasonable effort to provide appropriate assistance.
Company Description
Le groupe de sociétés FDR\r\r
Financial Debt Recovery Ltd. répond aux besoins des entreprises en matière de gestion du crédit et des revenus, en se concentrant sur les services de recouvrement des comptes. FDR fournit des services de recouvrement à un large éventail de grandes organisations canadiennes à travers le pays. Nos clients comprennent actuellement l'Unité de gestion des collections du gouvernement de l'Ontario, les plus grands portefeuilles automobiles, de nombreuses banques à charte du Canada et une vaste base commerciale de clients. Nos clients comptent désormais sur FDR pour des résultats éprouvés et une assistance dans la gestion de leurs portefeuilles en contrôlant les impayés et en augmentant les recouvrements.\r
\r
Agility One Outsourcing fournit à ses clients des solutions commerciales de gestion de centre d'appels et d'externalisation. Notre activité s'appuie sur des systèmes de pointe et une technologie de pointe.\r
\r
FDR Ltd / Agility One Outsourcing Inc. est un employeur garantissant l'égalité des chances et engagé en faveur de la diversité et de l'inclusion sur le lieu de travail. En conséquence, nous fournirons des aménagements tout au long du processus de recrutement, de sélection et/ou d'évaluation ou pendant l'emploi aux candidats handicapés. Si vous avez besoin d'aménagements à tout moment au cours de votre recrutement, sélection/évaluation ou emploi par la suite, veuillez contacter le service des ressources humaines et nous en informer. Par la suite, nous ferons tous les efforts raisonnables pour fournir une assistance appropriée.\r
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\r
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The FDR Group of Companies\r
\r
Financial Debt Recovery Ltd. provides corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest automotive portfolios, many of Canada's chartered banks, and an extensive commercial base of clients. Our clients have come to rely on FDR for proven results and assistance in managing their portfolios by controlling delinquency and increasing recoveries.\r
\r
Agility One Outsourcing provides clients with call centre management and outsourcing business solutions. Our business is supported by state-of-the-art systems and advanced technology.\r
\r
FDR Ltd / Agility One Outsourcing Inc. is an equal opportunity employer committed to diversity and inclusion within the workplace. Accordingly, we will provide accommodations throughout the recruitment, selection and/or assessment process or during employment to applicants with disabilities. If you require accommodation at any time throughout your recruitment, selection/assessment or employment thereafter, please contact the HR department and advise. Subsequently, we shall make every reasonable effort to provide appropriate assistance.