Bilingual Collections Specialist - Gilbert, United States - Choice Healthcare Services

Choice Healthcare Services

Verified Company

Gilbert, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

Collections Specialist - Orthodontics

Summary:

The Orthodontic Collection Specialist (Bilingual in Spanish) is responsible for accurate and timely collection of payments on patient accounts for all outstanding accounts receivable.

This position will work onsite at our Williams Orthodontics office in Gilbert, AZ.

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need.

CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

Care for your wellbeing and work-life balance
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Comprehensive benefit package

Responsibilities:

Essential Duties and Responsibilities:
include the following. Other duties may be assigned.

Reconcile adjustments related to prior payments posted as well as auditing and correction of rejected payments
Responsible for running reports of past due accounts and auditing patient schedules to identify daily collections needs per location
Send patient's statements as required for remaining balance after posting
Receive incoming calls regarding patient accounts from the corresponding offices and RP as needed
Accurately and thoroughly document the pertinent collection activity performed and follow up in a timely manner

Qualifications:

Education/Experience:

High school diploma or equivalent
Experience working with excel
Minimum of 2 years of experience preferred working in collections and accounts receivable
Experience working in a dental or orthodontics billing practice or similar environment
Bilingual in Spanish, required