- Prepares patients for treatment and procedures. Explains general prep instructions and provides education in order to minimize anxiety and gain cooperation. Assists patients with dressing for their procedure. Assists patients to/from wheelchairs. Provides safe care to the patient in Medical Imaging Department.
- Orders the correct patient exam in Meditech. Demonstrates understanding of procedure names and mnemonics. Prepares daily schedules, per the Central Scheduling Meditech modules.
- Provides the technologist and/or Physician with accurate and timely information regarding patient needs and status and documents information in appropriate records maintaining confidentiality at all times.
- Facilitates communication between ordering physician and patient. Escorts the patient to the consultation room for proper discharge instructions. Coordinates patient admission with bed placement, admitting physician and Medical Imaging Nurse and Transporters. Provides admitting information to all parties as necessary.
- Replenishes and prepares dressing rooms with necessary supplies maintaining a neat, clean and optimally functioning environment.
- Utilizes computer system to enter or retrieve accurate demographic patient information. Provides physician offices with requested information following proper release policies.
- Promptly and courteously answers and screens department phone routing callers to appropriate person or providing answers to routine requests for information.
- Maintains a variety of medical imaging patient and staff schedules ensuring smooth operations of department following established guidelines.
- Maintains a variety of records, office equipment and appropriate filing systems respecting confidentiality of position acquired information. Functions as a resource for all staff on the proper operation of office equipment, providing assistance and training as necessary.
- Performs all aspects of care in an environment that optimizes patient and environmental safety and in accordance with applicable laws, regulations and compliance efforts.
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Customer Service Representative
3 weeks ago
Piranha Fabrication Rockford, United States**Customer Service Representative** · **JOB DESCRIPTION**: · Mega Fabrication, Inc. dba Piranha is seeking a Customer Service Representative at our Rockford, IL office. This is a full-time position with responsibilities as outlined below. · **POSITION RESPONSIBILITIES**: · - Veri ...
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Customer Service Representative
3 weeks ago
Four Rivers Sanitation Authority Rockford, United StatesThis position serves the public by providing the highest level of customer service by successfully completing detailed clerical and administrative duties. · **General Statement of Duties** · Under general supervision, performs work of routine difficulty while providing profession ...
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Customer Service Representative
3 weeks ago
Northwest Bank of Rockford Rockford, United States**_Organization Overview:_** · Northwest Bank opened its first office in Rockford in 1972. Our founders had a vision of providing the Rockford area with community banking services that customers could depend on. Northwest Bank of Rockford is a subsidiary bank of Foresight Financi ...
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Customer Service Representative
5 days ago
Waste Connections Rockford, United States**Rock River Disposal **is looking for a _High Energy_ **Customer Service Representative** to join the team at our Hauling location in **Rockford, IL**. Previous waste experience would be a huge _plus_ · **Schedule**: Monday through Friday 8:00 am - 4:30 pm. Tuesday and Thursday ...
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Customer Service Representative
1 day ago
Gustafson's Furniture and Mattress Rockford, United StatesRockford's Trusted Hometown Furniture Merchant for over 90 years is hiring a Customer Service Representative to manage customer queries and complaints. The position will also be responsible for processing orders, modifications, and escalating complaints across multiple communicat ...
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Customer Service Representative I
1 week ago
Macatawa Bank Rockford, United States: · Promote and enhance customer relations by projecting a positive image of the Bank, department, and self by providing excellent customer service. Process transactions and pay out funds in accordance with bank procedures. CSR will be required to consistently meet or exceed refe ...
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Client Services Representative Ii
6 days ago
Savant Wealth Management Rockford, United States**Job Summary** · As a member of the Client Services Team, the Client Services Representative II (CSR II) is responsible for preparing client reports and for maintaining contact with clients to provide or obtain updated information, schedule meetings with preferred staff, and tro ...
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W A Young Insurance Agency Rockford, United StatesWe have an immediate opportunity for an experienced Personal Lines Customer Service Representative. · Independent agency experience preferred. · We offer a rewarding, family focused work environment, an outstanding employee benefits package, and a competitive salary. This job is ...
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Circle K Loves Park, United StatesStore : 4747 N 2nd St, Loves Park, Illinois 61111 · **Availability - Shift/Days**: Flexible Availability · **Customer Service Representative** · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun e ...
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Customer Service Representative
2 weeks ago
Great Falls Septic Service Inc Stephenson, United States**Benefits**: · - Dental insurance · - Employee discounts · - Health insurance · - Paid time off · - Vision insurance · **Benefits/Perks** · - Competitive Compensation · - Paid Time Off · - Career Growth Opportunities · **Job Summary** · **Responsibilities** · - Identify the reas ...
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Patient Services Representative
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Hauser-Ross Eye Institute Sycamore, United StatesOverview: · **We are searching for a Patient Services Representative to join our team in Sycamore, Illinois. Great work hours, No late evenings, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as cl ...
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Customer Service Representative
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Jones Logistics Janesville, United StatesThe roles and responsibilities of a Jones Logistics Customer Service Representative are as follows: · - TMW: CSR's and CSM's will be given specific drivers to update daily in TMW. TMW will be required to be updated every day for the previous day's work. This means Monday TMW will ...
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Patient Service Representative
2 weeks ago
Orthodontic Experts Ltd Rockford, United States: · About us: · Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently ha ...
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Customer Service Representative
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Circle K Stores, Inc. Rockford, United StatesStore : 1030 E State Street, Rockford, Illinois 61104 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cus ...
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Patient Service Representative
2 weeks ago
Midwest Dental Group Rockford, United StatesX Patient Service Representative Position in Rockford, IL · **Patient Service Representative Position in Rockford, IL** · **Full Time Regular - Posted 1 days ago** · **Overview** · **Patient Services Representative** · **FULL TIME** · Midwest Dental is now part of the Smile ...
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Patient Service Representative
2 weeks ago
Orthodontic Experts Ltd Rockford, United StatesJob Type Full-timeDescriptionAbout us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representat ...
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Customer Service Representative
2 days ago
Waste Connections Rockford, United StatesRock River Disposal is looking for a High Energy Customer Service Representative to join the team at our Hauling location in Rockford, IL. Previous waste experience would be a huge plus · Schedule: Monday through Friday 8:00 am - 4:30 pm. Tuesday and Thursday mandatory meeting a ...
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Patient Service Representative
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Smile Brands Group Inc. Rockford, United States**Patient Service Representative** · Location Rockford, IL Category Front Office **Ref #:** Job Type Full-Time Midwest Dental - Rockford Northeast JOB DESCRIPTION **Company Overview:** · **Job Description:** · **Patient Service Representative** · **Midwest Dental** is now par ...
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Guest Service Representative
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Nothing Bundt Cakes Rockford, United StatesNothing Bundt Cakes - JobID: [Retail Associate / Team Member] As a Guest Service Representative at Nothing Bundt Cakes, you'll: Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs; Follow NbC Sweet Steps of Service t ...
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Patient Service Representative
2 weeks ago
Orthodontic Experts Ltd Rockford, United StatesJob Type · Full-time · Description · About us: · Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Servi ...
patient service representative - Rockford, IL , USA, United States - UW Health in Northern Illinois
Description
POSITION SUMMARY:Performs a variety of clerical functions for the department. Greets and responds to customers at the desk. Provides patient prep instructions for scheduled procedures. Courteously answers the phone, triages phone calls appropriately. Facilitates communication between Interpreting Radiologists and Referring Physicians.
Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives, as well as Health System initiatives.
EDUCATION/TRAINING:
At least one year of clerical experience with medical background required. Medical Terminology knowledge required.
EXPERIENCE/SKILLS/ABILITIES:
Successful completion of annual job specific competencies and skill verification tools required. Strong telephone etiquette, customer service and basic patient care skills preferred. Ability to clearly and calmly communicate in English both verbally and in writing with patients, medical staff and the public.
Ability to type 35 wpm and proficiency in a variety of computer applications preferred. Ability to operate variety of office equipment.
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
ESSENTIAL FUNCTIONS:
patient service representative professionals in Rockford
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Shaun Griffin
I am currently an online student.
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ELIZABETH STAIRS
Customer Service
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Randy Keho
Striving to form strong B2B partnerships