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    Conferences and Events Coordinator - Chicago, United States - InterContinental Hotels Group

    InterContinental Hotels Group
    InterContinental Hotels Group Chicago, United States

    3 weeks ago

    Default job background
    Description

    Hotel:
    Chicago Magnificent Mile (ORDHA), 505 North Michigan Ave, 60611
    Responsible for all administrative duties applicable to the conference services department
    Preparing and sending welcome and thank you letters to groups
    Printing and copying group resume for weekly ten-day meetings
    Manages in-house meetings by assigning and blocking space, preparing and distributing banquet event orders (BEOs)
    Follows thru with all guests needs, emailing menus, diagrams, audiovisual pricing, etc.
    Answer phone and assist guests or staff with needs and communicates messages to managers
    Block meeting space, events and update information in Delphi
    Updates and corrects Group Postings
    Attends meetings and hotel training sessions as required
    Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
    At IHG we are committed to providing our employees with a safe, secure and healthy

    workplace.

    It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.

    Perform other duties, tasks and special projects as assigned.

    Qualifications:
    4-year degree inBusiness, Hospitality Management, or another related field
    1-2 years' experience within a similar size, luxury brand hotel, preferred
    Strong oral and written communication skills
    Results Oriented and self-directed
    Organizational and planning skills
    Strong interpersonal skills
    Strong problem-solving skills
    Follow verbal and written instructions, ability to communicate with guests and co-workers
    Delphi FDC and Opera experience a plus

    Skills & Abilities:
    Proficient use of Microsoft Office (Word, Excel PowerPoint) and other computer programs.
    Ability to perform job functions with attention to detail, speed and accuracy
    Ability to handle multiple responsibilities simultaneously
    Ability to prioritize, organize delegated work and follow ensure follow through
    Ability to be a clear thinker, remain calm and resolve problems using sound judgment.
    Ability to work under pressure, meet guest / co-workers needs and be courteous
    Ability to comprehend instructions
    Ability to work cohesively with co-workers as part of a team
    Physical Abilities Lift/Carry
    Stand O (Occasionally) 10 lbs. or lessO (Occasionally)
    Walk O (Occasionally)11-20 lbs. O (Occasionally)
    Sit F (Frequently)21-50 lbs. N (Not Applicable)
    Handling / Fingering F (Frequently lbs. N (Not Applicable)
    Reach Outward O (Occasionally) Over 100 lbs. N (Not Applicable)
    Reach Above ShoulderO (Occasionally)

    Push/Pull
    Climb N (Not Applicable)12 lbs. or lessO (Occasionally)
    Squat or Kneel N (Not Applicable lbs. N (Not Applicable)

    N (Not Applicable):
    Activity is not applicable to this occupation.
    O (Occasionally): Occupation requires this activity up to 33% of the time hrs/day)

    F (Frequently):
    Occupation requires this activity from 33%-66% of the time hrs/day)

    C (Constantly):
    Occupation requires this activity more than 66% of the time (5.5+hrs/day)

    OTHER PHYSICAL REQUIREMENTS
    Vision (Near, Distance)
    Sense of Sound (Communication with guests & co-workers)
    The statements in this job description are intended to describe the essential nature and level of work being performed.
    They are not intended to be ALL responsibilities or qualifications of the job.
    At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

    As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings.

    We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity.

    We create inspiring experiences for those seeking a richer perspective on the world.

    If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

    Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.

    Start your journey with us today.

    #J-18808-Ljbffr
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