- Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments. Ensures all departments are profitable and maintain strong working relationships.
- Assist in the development and implementation of Sales and Marketing Program and Quarterly Sales Strategy Reports.
- Actively participates in Sales discussions, meetings, plans and Sales calls. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff
- Involved in community and/or government affairs.
- Creates the hotel's annual budget and monitors the performance of the hotel throughout the year.
- Manage the hotel through a hands-on approach, motivating employees, ensuring employee development and retention and conducting regular employee meetings.
- Ensure outstanding guest service and the adherence to all brand standards.
- Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program.
- Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
- Comply with all corporate accounting procedures.
- Inspects property daily and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction.
- Conducts daily Huddle to include all employee
- Holds weekly Leadership meetings with agenda
- Selects, trains, and directs department managers and supervisors and other Employees as necessary keeping them well versed in all policies and procedures.
- Monitors performance, develops and guides Employees in career paths
- Conducts performance appraisal and personal development plans for management staff and takes action for disciplinary measures as needed; responsible for maintaining proper and confidential Human Resources files, i.e., personnel files, medical files, investigative files.
- Aggressively reduce accidents, and minimize worker's compensation and unemployment claims
- Remain highly visible and be readily available for guests at all times.
- Take initiative to offer assistance or answer questions throughout the hotel.
- Thoroughly understand and implement the Brand service culture.
- Adheres to action plans and budget concepts (revenues, costs, etc.)
- Safeguard the realization, tracing and adjustment of deviations
- Develops actions for improvement and costs savings
- Coordinate planning of Management team with regard to time-tables, work schedules, recruitment and training of employees
- Available to work front desk shifts as needed (min 2 days) when running below 30%
- Involvement and follow up on all guest complaints, incidents and accidents
- Maintain contacts with public authorities in regards to licensing
- Attend monthly department employee meetings whenever possible.
- Perform other duties as required
- Provides a professional image at all times through appearance and dress
- Must be responsible, reliable, ethical, employee centric, customer centric and radiate a positive and accommodating attitude while interacting with customers and employees.
- Excellent written and verbal communication and interpersonal skills
- Well organized and detail-oriented
- Must be able to identify operational performance, productivity, and efficiency gaps and implement measures to correct.
- Ability to multi-task
- Must be able to effectively lead and motivate a team.
- Proficiency in Microsoft Office applications
- Previous Sales experience preferred
- Must have a valid driver's license and be able to operate a vehicle to meet with clients.
- While performing the duties of this job, the employee will be required to routinely, stand and walk for long periods of time; may be required to sit for long periods of time; use hands and fingers repetitively; view computer screens for long periods of time; use office equipment, including a telephone; reach with hands and arms; and stoop, kneel or crouch and frequently required to walk, climb stairs, talk and hear.
- May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
- Must be capable of effectively using close vision, distance vision, and color vision.
- Able to operate in mentally and physically stressful situations
- Proven experience as Hotel Manager or relevant role with an emphasis on sales
- Must have 3-5 years' prior experience as a General Manager.
- College Education Preferred
- Understanding of all hotel management best practices and relevant laws and guidelines
- Demonstrable aptitude in decision-making and problem-solving
- Reliable with an ability to multi-task and work well under pressure
- Outstanding leadership skills and a great attention to detail
-
General Manager
5 days ago
Sonic Drive-In Lafayette, United States**The Job**: · As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the h ...
-
Collision General Manager
1 week ago
Caliber Collision Lafayette, United States**Caliber Collision** has an immediate job opening for a **Collision General Manager **to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and a ...
-
Automotive General Sales Manager
5 days ago
Paul Thigpen Auto Group LaFayette, United StatesThe General Sales Manager is responsible for the operations and profitability of all variable departments. Oversees the staffing of the company, hiring and training new employees. Sets sales quotas and goals and assists in financing arrangements. Actively supports, encourages, an ...
-
General Manager
1 week ago
Stretch Zone - 1146 Lafayette, United StatesJob Description · Job DescriptionBenefits:Flexible schedule · Training & development · Wellness resources · Health, Wellness and Fitness Professionals · Compensation / Perks:$40,000 to $65,000 Annually · Commission and bonus opportunities · Paid In-house stretching certification ...
-
General Manager
1 week ago
Stretch Zone - 1146 Lafayette, United States Full timeBenefits:Flexible schedule · Training & development · Wellness resources · Health, Wellness and Fitness Professionals · Compensation / Perks: $40,000 to $65,000 Annually · Commission and bonus opportunities · Paid In-house stretching certification and training provided · High-en ...
-
General Manager
2 weeks ago
Chipotle West Lafayette, United States Full time· General Manager · DescriptionCULTIVATING A BETTER WORLD · Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and dir ...
-
General Manager
1 week ago
Subway Lafayette, United States Full timeWe are seeking a General Manager to join our family. We base our business around customer service and employee retention. We need self-motivated, hard-working, and passionate employees to provide our customers with the best experience possible. · Qualifications:Previous experienc ...
-
General Manager 4
1 week ago
Sodexo, Inc. LAFAYETTE, United StatesA passion for helping people and attention to detail are the hallmarks of your success. Join a team where you can make a difference. Sodexo is seeking an Environmental Services General Manager 4 for a healthcare account overseeing housekeeping and li Environmental Service, Genera ...
-
Restaurant General Manager
1 week ago
Taco Bell Lafayette, United StatesRestaurant General Manager · LAFAYETTE, LA · "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefi ...
-
Restaurant General Manager
1 week ago
Hooters of America, LLC Lafayette, United StatesOverview · HOA Brands is looking for a Restaurant General Manager to lead our team at Hooters of Lafayette · Do you have a passion for Food, People and Fun while working? If so, Hooters could be the perfect fit for you With an over whelming demand for awesome atmosphere and servi ...
-
General Manager 4
1 week ago
Sodexo S A Lafayette, United StatesJob Description · Returning UsersLog Back InUnit Description · A passion for helping people and attention to detail are the hallmarks of your success. Join a team where you can make a difference. · Sodexo is seeking an Environmental Services General Manager 4 for a healthcare acc ...
-
Assistant General Manager
1 week ago
Stretch Zone - 1146 Lafayette, United StatesJob Description · Job DescriptionBenefits:Flexible schedule · Training & development · Wellness resources · Health, Wellness, and Fitness Professionals · Compensation / Perks:$20 to $25 Hourly · Commission and bonus opportunities · Paid In-house stretching certification and train ...
-
Restaurant General Manager
3 days ago
Alfa Systems Lafayette, United StatesJob Description · Job DescriptionJob Title: Restaurant General Manager · Location: Lafayette, LA · Salary: $60,000 - $75,000 per year plus bonus potential · Benefits: - 401(k) with company match - Comprehensive Medical, Dental, and Vision Insurance - Paid Vacation and Sick Leave ...
-
Hotel General Manager
1 week ago
Gecko Hospitality West Lafayette, United StatesJob Description · Job DescriptionThe General Manageris responsible for managing daily hotel operations in the hotels continuing effort to deliver outstanding guest service and financial profitability; responsible for leading, directing and managing all hotel operations including, ...
-
Restaurant General Manager
3 days ago
Alfa Systems Lafayette, United StatesJob Description · Job DescriptionJob Title: Restaurant General Manager · Location: Lafayette, LA · Salary: $60,000 - $75,000 per year plus bonus potential · Benefits: - 401(k) with company match - Comprehensive Medical, Dental, and Vision Insurance - Paid Vacation and Sick Leave ...
-
Restaurant General Manager
1 week ago
Gecko Hospitality Lafayette, United StatesRestaurant General ManagerQuick Service Restaurant Unleash your potential in the restaurant industry We're on the hunt for dynamic Restaurant General Manager candidates who are ready to revolutionize the industry and crave a prosperous career. Join us in the vibrant locale of La ...
-
Assistant General Manager
1 week ago
Drury Hotels Lafayette, United States Full timeProperty Location: · 4110 South Street - Lafayette, Indiana 47905 YOU BELONG AT DRURY HOTELS · Be valued for what you do and who you are ... and well compensated for all you accomplish. · Drury Hotels is family owned and operated. What started as a small family business in 1973 ...
-
Assistant General Manager
5 days ago
Subway Lafayette, United States Full timeWe are seeking an Assistant General Manager to join our family. We base our business around customer service and employee retention. We need self-motivated, hard-working, and passionate managers to provide our customers with the best experience possible. · Qualifications:Previous ...
-
Automotive General Sales Manager
6 days ago
Paul Thigpen Auto Group LaFayette, United StatesJob Description · Job DescriptionThe General Sales Manager is responsible for the operations and profitability of all variable departments. Oversees the staffing of the company, hiring and training new employees. Sets sales quotas and goals and assists in financing arrangements. ...
-
Restaurant General Manager
1 week ago
Taco Bell Scott, United StatesRestaurant General Manager · SCOTT, LA · "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit pr ...
Hotel General Manager - West Lafayette, United States - Gecko Hospitality
Description
The General Manager is responsible for managing daily hotel operations in the hotels continuing effort to deliver outstanding guest service and financial profitability; responsible for leading, directing and managing all hotel operations including, but not limited to hotel budgeting, forecasting, strategic planning, leading service initiatives, and leading and managing balanced scorecard performance; oversee service quality, operational efficiency, guest satisfaction, and standard compliance. The General Manager will serve as the primary liaison with hotel owners and corporate entities.
ESSENTIAL FUNCTIONS:
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
PHYSICAL DEMANDS:
QUALIFICATION STANDARDS:
