Jobs
>
Reno

    Retention Specialist - Reno, United States - Nevada Corporate Headquarters Inc.

    Nevada Corporate Headquarters Inc.
    Nevada Corporate Headquarters Inc. Reno, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    Retention Specialist

    Nevada Corporate Headquarters, Inc. (NCH) has been launching businesses and careers since 1989 We focus on inspiring our employees to provide an excellent customer experience that assists our clients through every step of establishing a successful business. We promote an environment that is fun, energetic, and supportive


    Our growing company is looking for a Retention Specialist to support our sales division where you will be the backbone for our high-performance sales team Candidates must be professional and excel in a fast-paced work environment while effectively multi-tasking and efficiently handling various priorities


    Duties

    • Engage in inbound and outbound calls with NCH customers who are considering a change in their services or renewing their services
    • Collaborate with sales and customer service management on ideas and tactics to win customers back
    • Respond to customer queries and address service complaints in a timely manner
    • Analyze customer feedback and develop customer retention
    • Explain our products and services and the benefits that come with them

    Qualifications:

    • Excellent customer service
    • Ability to utilize Microsoft Office Products (Excel, Word, and Outlook)
    • Interpersonal skills and detail-oriented
    • Professional demeanor and conduct
    • Problem solving skill sets, be strategic and diplomatic
    • Team oriented and able to build positive relationships with customers
    • Ability to handle rejection
    • Achieve and exceed individual targets
    • Basic computer knowledge, including data entry into CRM
    • Ability to work onsite Monday through Friday 8am to 5pm
    • Familiarity with multi-line phones

    Awesome Benefits Include:

    • $31,200 Base Salary + Commissions, Spiffs, and Bonuses
    • Primary schedule is from 8am-5pm Monday-Friday with occasional Saturday work.
    • Fun and exciting team-oriented work environment
    • Fresh leads provided daily (no cold calling)
    • Continuous coaching and full support to help you maximize your earning potential
    • Opportunities for advancement
    • Benefits including paid vacation, sick leave, 401K w/match, health/dental insurance, education assistance

    Our Mission Statement:

    It is our mission to empower our clients with the tools they will need to succeed in the business world. We Bridge the gap between doing business online and face-to-face. Our customer service team is dedicated in providing you with the resources you need to successfully run your business. Your success is our success.

    Job Posted by ApplicantPro
  • Nevada Corporate Headquarters

    Retention Specialist

    3 weeks ago

    Nevada Corporate Headquarters Reno, United States

    Retention Specialist · Nevada Corporate Headquarters, Inc. (NCH) has been launching businesses and careers since 1989 We focus on inspiring our employees to provide an excellent customer experience that assists our clients through every step of establishing a successful business ...

  • Nevada Corporate Headquarters

    Retention Specialist

    2 weeks ago

    Nevada Corporate Headquarters Reno, United States

    Job Description Job Description Salary: $15 an Hour + Commission + BonusesRetention SpecialistNevada Corporate Headquarters, Inc. (NCH) has been launching businesses and careers since 1989 We focus on inspiring our employees to provide an excellent customer experience that assist ...

  • Clerical Administrative Support

    Sales and Retention Specialist

    3 weeks ago

    Clerical Administrative Support Reno, United States Full time

    Position Purpose · This position functions as the liaison between Hometown Health, brokers and their respective office staff. The incumbent is responsible for the timely and accurate investigation of broker concerns through open lines of all levels of communication. The incumben ...

  • Amtec Inc.

    Customer Service Specialist

    2 weeks ago

    Amtec Inc. Reno, United States

    Customer Service Specialist · Reno, NV 89502, United States · ESSENTIAL DUTIES AND RESPONSIBILITIES: · Program Specialists will interact with Members, Dealers (including General Managers and Principals), Sales team, and various internal departments via phone and email using appro ...

  • Ultimate Staffing

    Program Specialist

    3 weeks ago

    Ultimate Staffing Reno, United States

    Program Specialist - Customer Service · Location: Reno, NV 89521 · Pay: $20.00/hr, Bilingual Spanish $20.50/hr · Training Schedule for 3-6 months: Monday - Friday 9:30 AM - 6:00 PM · Post Training Schedule: 10:30 AM - 7:00 PM · **Must be open to working 1 Weekend every 5-6 w ...

  • Crunch

    personal trainer

    3 weeks ago

    Crunch Reno, NV, United States

    Benefits: · Possible certification discounts offered · Free gym membership · Flexible schedule · Opportunity for advancement · Training & development · Job Summary: · As a brand ambassador, a Personal Trainer represents Crunch Franchise to members and clients by delivering a posi ...

  • Amtec Human Resources

    Program Specialist

    2 weeks ago

    Amtec Human Resources Reno, United States

    SUMMARY: · The Program Specialist acts as a liaison between members and dealers for the Auto buying program. This role will be responsible for gathering information, researching, communicating and educating all parties on the guidelines of the program. They will also ensure inco ...

  • Ultimate Staffing

    Call Center Admin

    3 weeks ago

    Ultimate Staffing Reno, United States

    Call Center Admin · Pay: $20/hr · Schedule 10:30 AM - 7 PM · Must work 1 weekend every 5-6 weeks. · Onsite in Reno, NV · This position acts as a liaison between members and car dealers. This role will be responsible for gathering information, researching, communicating and educ ...

  • Crunch Fitness

    Personal Trainer

    1 week ago

    Crunch Fitness Reno, United States

    Benefits: Possible certification discounts offered Free gym membership Flexible schedule Opportunity for advancement Training & development Job Summary: As a brand ambassador, a Personal Trainer represents Crunch Franchise to members and clients by delivering a positive fitness e ...

  • Nevada Corporate Headquarters

    Renewals Specialist

    1 week ago

    Nevada Corporate Headquarters Reno, United States

    Job Description · Job Description Salary: $15 an Hour + Commission + Bonuses · Renewals Specialist · Nevada Corporate Headquarters, Inc. (NCH) has been launching businesses and careers since 1989 We focus on inspiring our employees to provide an excellent customer experience tha ...

  • Crunch Fitness

    Personal Trainer

    2 weeks ago

    Crunch Fitness Reno, United States

    Benefits:Possible certification discounts offered · Free gym membership · Flexible schedule · Opportunity for advancement · Training & development · Job Summary: · As a brand ambassador, a Personal Trainer represents Crunch Franchise to members and clients by delivering a posit ...

  • Crunch Fitness - 2Strong Holdings

    Personal Trainer

    2 weeks ago

    Crunch Fitness - 2Strong Holdings Reno, United States

    Job Description · Job DescriptionBenefits:Possible certification discounts offered · Free gym membership · Flexible schedule · Opportunity for advancement · Training & development · Job Summary:As a brand ambassador, a Personal Trainer represents Crunch Franchise to members and c ...

  • Infrastripe

    Regional Safety Manager-West

    1 week ago

    Infrastripe Reno, United States

    InfraStripe · Formed in August 2018, InfraStripe is an entrepreneurial company, focused on creating a national specialty services contractor for the Construction Infrastructure Sector with an emphasis on pavement surface striping along with safety traffic controls services in maj ...

  • Expeditors International

    Entry Level

    3 weeks ago

    Expeditors International Reno, United States

    **Entry Level - Logistics Specialist/Customer Service Agent** · 5150 S Virginia St, Reno, NV 89502, USA · Full-time · **Company Description** · You arent looking for a job, youre looking for a career, a future. It doesnt matter if you are a seasoned professional or freshly en ...

  • Nevada Corporate Headquarters

    Renewal Specialist

    1 week ago

    Nevada Corporate Headquarters Reno, United States

    Job Description · Job DescriptionSalary: $15 an Hour + Commission + Bonuses · Renewal Specialist · Nevada Corporate Headquarters, Inc. (NCH) has been launching businesses and careers since 1989 We focus on inspiring our employees to provide an excellent customer experience that a ...

  • Z Line

    Customer Experience Specialist

    1 week ago

    Z Line Reno, United States

    Who are we? · ZLINE Kitchen & Bath is a Reno-based kitchen & bathroom appliance company providing attainable luxury to homeowners. Simply put, we are a progressive, nationwide company that creates, markets, and sells high-end kitchen appliances such as range hoods, oven ranges, ...

  • Z Line

    Customer Experience Specialist

    3 days ago

    Z Line Reno, United States

    Who are we? · ZLINE Kitchen & Bath is a Reno-based kitchen & bathroom appliance company providing attainable luxury to homeowners. Simply put, we are a progressive, nationwide company that creates, markets, and sells high-end kitchen appliances such as range hoods, oven ranges, ...

  • Z Line

    Customer Experience Specialist

    3 weeks ago

    Z Line Reno, United States

    Job Description · Job Description Salary: $40,000+ DOE · Who are we? · ZLINE Kitchen & Bath is a Reno-based kitchen & bathroom appliance company providing attainable luxury to homeowners. Simply put, we are a progressive, nationwide company that creates, markets, and sells high ...

  • Bass Pro Shops

    human resource specialist

    4 weeks ago

    Bass Pro Shops Reno, United States

    Human Resource Specialist page is loaded · Human Resource Specialist · Apply · locations · Reno, NV · time type · Full time · posted on · Posted Yesterday · job requisition id · R197010 · POSITION SUMMARY: · The Human Resources Specialist will lead onsite HR initiative ...

  • ZLINE

    Customer Experience Specialist

    1 week ago

    ZLINE Reno, United States

    Job Description · Job DescriptionSalary: $40,000+ DOE · Who are we? · ZLINE Kitchen & Bath is a Reno-based kitchen & bathroom appliance company providing attainable luxury to homeowners. Simply put, we are a progressive, nationwide company that creates, markets, and sells high-en ...