HIG Product Manager - Providence, United States - GovCIO

Description

Overview
GovCIO is looking for a Technical Product Manager to join our Health PMO team. The candidate should have experience with a civil agency, preferably Veterans Affairs. The environment is dynamic and client needs are often evolving.

As such, thought leadership, problem-solving, rapid learning, and carrying the innovative mindset needed to lead our clients through conceptualization, strategic planning, and execution is important.

Additionally, flexibility and forward-thinking views are important for success.

Candidate will be responsible for managing the product throughout the product life cycle from planning to execution in support of organizational strategy and objectives.

This position will be remote full time.
Responsibilities
Manage Agile delivery model, whether Scaled Agile Framework (SAFe), Lean Kanban, DevSecOps, or other iterative development approaches
Gathers, manages, and prioritizes customer requirements. Acts as the customer advocate articulating the user's needs. Works closely with engineering, operations, architecture, and other cross functional teams to ensure business case and customer satisfaction goals are met
As the Agile product manager, the goal is to work with customers and company leadership to define the product direction; the product manager is responsible for representing the true voice of the customer
Strong product management, governance, oversight, and reporting capabilities
Strong analytical and time management skills to support competing priorities, data calls, and ongoing progress reports
Understanding of the VA Healthcare IT systems/products/processes
Ability to understand, document, and recommend technical management approaches on projects
Expertise in managing parallel projects under a complex program while also providing program level support cross-functionally
Experience with creating a strategic roadmap, with alignment to goals and operations plans
Serve as an escalation point for customer concerns if/when they arise and identify appropriate resolutions to achieve client satisfaction in a timely manner
Provide leadership and direction to clients, key stakeholders, and executive leadership
Improve product line performance through automation, continuous integration pipelines (CI/CD), and other means such as DevOps and/or DevSecOps
Understand existing processes and identify how to improve and streamline them to improve team efficiency and effectiveness
Manage and coordinate process requirements across various projects
Ability to prioritize and manage multiple tasks concurrently
Responsible for collecting, analyzing, managing, and reporting key Product execution status and metrics across all aspects of the Agile product development lifecycle
Responsible to support communications, program baseline support, strategic planning and analysis, data collection, quality reviews, risk management, scheduling, and overall management of supporting products
Monitor, track, and provide client reports on project schedule, work plan, risks, and budget to ensure the project meets targeted dates and goals
Ensure capture and monitor action items status, produce, and communicate meeting minutes and drive action to their proper resolution or conclusion
Identify and manage risks and issues impacting the progress and outcome of the sub-product line
Provide in-depth reporting support and take ownership of the status reporting and preparation of detailed updates that go to Senior Leadership
Support fast turnaround requests for data calls and be able to understand the ask and request data from the appropriate program resource
Support the product owner in day-to-day business analysis of various processes supporting the product/business
Responsible for removing roadblocks and risks for the business by actively solving problems individually, through leadership and coordination with support teams
Responsible for establishment of test plans and overseeing and contributing to hands-on execution
Provide guidance to team on establishment of testing (manual and automated) routines and rigor
Collaborates with business and functional owners to define and document requirements, resolutions for issues, works with technical team internal and external to the initiative to ensure outcomes delivery on time, within scope and budget and of desired quality
Ensure project management practices are followed and improved as needed
Qualifications
Required Skills and Experience
Bachelor's Degree in a Business, Engineering, or Technical discipline plus 15 years of experience; 10 additional years of experience can be substituted for the degree requirement Ability to work in a fast-paced, collaborative environment
Ability to work productively and seamlessly within cross-functional teams to enable an efficient product creation process
Ability to manage and analyze data to derive meaningful insights and quickly diagnose and correct any problems
Possess outstanding planning and organizational skills with a proven ability to adjust quickly to shifting priorities, multiple demands and rapid change
Ability to work in a fast-paced, collaborative environment
Experience in all areas of product management life cycle
Strong facilitation and excellent verbal communication, oral presentation, analytical and written communication skills
Knowledge and experience working in the VA Healthcare IT space
Ability to analyze business processes to suggest process improvements and develop solutions around them
Identifies opportunities for innovation and offers new ideas
Adapts to new environments and changing requirements
Proven analytical and problem resolution skills
Willingness and ability to quickly learn new skills, new client environments, and grow domain expertise
Ability to conduct independent research to lead or support the resolution of complex issues
Excellent planning and project oversight skills
Excellent prioritization and time management skills
Excellent attention to detail and ability to meet deadlines and stay organized
Excellent conflict management and servant leadership skills
Preferred Skills and Experience
VA-specific project management experience or experience in government civil service (Highly Preferred)
Proficient with MS Office, MS SharePoint, MS Teams (Highly Preferred)
Project Management Professional – PMP Certified
Certified SAFe
Demonstrated hands-on experience in DevOps environment
Ability to manage multiple concurrent projects, as well as provide program level support cross-functionally
Understanding of Lean Six Sigma and LEAN principles and processes
Release Management and Configuration Management understanding
Familiarity with the Electronic Health Record (EHR)

Clearance Required:
Ability to obtain and maintain a Suitability/Public Trust clearance.
Company Overview
GovCIO is a team of transformerspeople who are passionate about transforming government IT.

Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone.

We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people.

We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran.

EOE, including disability/vets.
Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity.

The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process.

If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range
USD $110, USD $120,000.00 /Yr.
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