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    Receptionist - New York, United States - Clarity Recruiting

    Clarity Recruiting
    Clarity Recruiting New York, United States

    1 week ago

    Default job background
    Non-profit / Volunteering
    Description

    The Position

    A highly regarded philanthropic organization is looking to add a receptionist to their team. The Reception team is the first point of contact, and provides the first impression for the various groups we support. The position requires a combination of socially distanced and virtual interaction with employees, clients, high profile visitors, various levels of management, and vendors. This position collaborates with other on-site operations staff and will provide back up when needed for other departments including assisting with catering, reporting facilities issues and coordinating vendor services when needed. Off-hour support will also be needed at times. The position requires outstanding customer service skills, the ability to multi-task and work in a fast paced / changing environment. A consistently upbeat attitude and a 'can do' approach to challenging situations is a must.

    Responsibilities

    • Hours range from 8am – 5pm, 9am – 6pm or 10am – 7pm on most days, with early or late coverage, as needed
    • Overseeing the Reception desk and Reception area along with our current Reception team
    • Ensure overall presentation of the Reception area including magazines, closets and flowers
    • Monitor and maintain the Reception inbox and phone-lines
    • Answer multi-line phones, handle solicitation calls and connect calls to proper contacts
    • Manage meeting and conference room coordination and bookings
    • Assist with events and event related tasks as they arise
    • Be familiar with the daily schedule of meetings and VIP contacts
    • Coordinate with other Reception team members to organize responsibilities and tasks
    • Assist with the work-flow of other departments including directing requests or issues to Facilities, Food Services, Cleaning Services, Mailroom and Security, and following up to ensure completion
    • Maintain complete confidentiality concerning meetings, guests, events and overall operations
    • Order food for daily employee lunch
    • Approve invoices, provide documentation of charges, and view expenses with an analytical eye
    • Maintain various building documents including the Art Book and Employee Directory
    • Communicate with management on important or timely issues
    • Special projects and handling of delegated tasks as needed
    • Inventory of products and supplies
    • Oversee new employee set-up

    Qualifications

    • Minimum 1 year experience in a reception, customer service, retail or hospitality environment
    • Bachelor's degree required
    • Exceptional organizational skills
    • Strong multi-tasking, prioritization skills and ability to learn and remember names
    • Ability to uphold a professional demeanor under pressure
    • High level of proficiency with Microsoft Word, Excel, PowerPoint and Outlook
    • Superior customer service / relationship management
    • Team Player with strong interpersonal and communication skills
    • Strong written and verbal communication skills
    • Availability to work evenings and occasional weekends as needed
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