Food & Beverage Summer Intern - Austin, United States - Accor Hotels

Accor Hotels Austin, United States

5 days ago

Description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description

Food and Beverage Summer Intern

Food & Beverage Summer Intern will be placed in a seasonal role within the operation (at the discretion of Assistant Director of Food & Beverage).

This program is designed to be a program in which Summer Intern will be introduced to Fairmont Service Standards and Service Culture.

The purpose of this internship is to provide graduate with a thorough understanding of luxury service as it relates to operations, systematics, guest-interaction and emotional intelligence.

Intern will spend the duration of the program in their assigned home department within the operation:

Hotel Overview:
Fairmont Austin offers 1,048 guestrooms and suites, along with 140,000 square feet of meeting and event space.

This is your opportunity to be part of a record-setting operation, in one of the fastest growing markets in the US.

Summary of Responsibilities:
Reporting to the Rules & Regs Pool Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging services
Welcome guests to the pool deck and ensure they have a safe and enjoyable experience
Oversee the cleanliness and the daily upkeep of the pool, pool area, and cabanas
Ensure guests are aware of all services and activities available at the pool
Ensure an adequate supply of towels and water are available to guest
Set up cabanas with amenities
Pass amenities to guests around the pool area
Keep cabana coolers stocked with ice, answer guest questions, stock towels and sun lotion, and offer water refills
Provide Food and Beverage pool side service as required
Follow departmental policies and procedures
Follow all safety and sanitation policies
Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Previous service experience an asset
Previous point of sale system experience an asset, but not required
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.

This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Austin is proud to be an Equal Opportunity Employer.

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