receptionist - Lafayette, United States - Spherion

Spherion Lafayette, United States

3 weeks ago

TEMPORARY

Description

Location: Lafayette, LA

Salary: $13/hour - TEMPORARY (1 MONTH)
Hours: Monday - Friday 8AM - 4PM

We are currently seeking a Temporary Receptionist & Service Dispatcher for a one-month assignment in Lafayette, LA. In this role, you will be responsible for providing receptionist duties, including answering phones and greeting visitors, as well as dispatching service calls to our team of technicians. This position offers an excellent opportunity to gain experience in a fast-paced environment and make a meaningful contribution to our team.

Responsibilities:
Responsibilities:

Answer incoming calls promptly and professionally, directing them to the appropriate department or individual.
Greet visitors warmly and ensure they are assisted in a timely manner.
Provide information to callers and visitors as needed, demonstrating excellent customer service skills.
Maintain a clean and organized reception area, ensuring a professional appearance at all times.
Receive service requests from clients via phone or email and accurately record them in the system.
Dispatch service calls to technicians based on location, availability, and expertise, ensuring efficient allocation of resources.
Communicate with technicians to provide relevant details about service calls and ensure timely responses to client requests.
Monitor the status of service calls and follow up with clients as necessary to provide updates on progress.
Assist with administrative tasks such as filing, data entry, and scheduling appointments as needed.
Collaborate with other team members to ensure smooth operations and exceptional customer service.

Working hours: 8:00 AM - 4:00 PM

Skills:
Attention to detail and accuracy in data entry and record-keeping.
Ability to remain calm under pressure and handle challenging situations with professionalism.

Education:
High School

Experience:
0-1 years

Qualifications:
High school diploma or equivalent.
Previous experience in a receptionist or customer service role preferred.
Excellent communication skills, both verbal and written.
Interpersonal skills and the ability to interact with clients and team members professionally.

If you are a motivated individual with communication skills and a commitment to providing excellent customer service, we encourage you to apply for this temporary position. Join our team and contribute to our mission of delivering exceptional service to our clients in Lafayette, LA.

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

Responsibilities:Answer incoming calls promptly and professionally, directing them to the appropriate department or individual.Greet visitors warmly and ensure they are assisted in a timely manner.Provide information to callers and visitors as needed, demonstrating excellent customer service skills.Maintain a clean and organized reception area, ensuring a professional appearance at all times.Receive service requests from clients via phone or email and accurately record them in the system.Dispatch service calls to technicians based on location, availability, and expertise, ensuring efficient allocation of resources.Communicate with technicians to provide relevant details about service calls and ensure timely responses to client requests.Monitor the status of service calls and follow up with clients as necessary to provide updates on progress.Assist with administrative tasks such as filing, data entry, and scheduling appointments as needed.Collaborate with other team members to ensure smooth operations and exceptional customer service.

experience

0-1 years

skills

Attention to detail and accuracy in data entry and record-keeping.Ability to remain calm under pressure and handle challenging situations with professionalism.

qualifications

High school diploma or equivalent.Previous experience in a receptionist or customer service role preferred.Excellent communication skills, both verbal and written.Interpersonal skills and the ability to interact with clients and team members professionally.

education

High School

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